“The room is spacious and generally clean. The food was absolutely great, lots of options and I could eat any time of the day. The pools are taken care of, so are the greens on the territory.
Furniture is fairly new and fresh.
I did enjoy the fact, that there was a gym, but it could have been slightly bigger.
In general the place is very pretty and nice for the people who look for a calming vacation rather then a partying one. I personally loved the fact, that it did not have any noise in the middle of the night and no waisted people.”
“Amazing stay . environmental and green area good looking and smell , house keeping and billman especially hussien is cooperative and smily .
Also Food and beverage was good , staff are cooperative and smily especially hassan and ahmed and Mr ezzat from main restaurant . Also Ayman from aura bar
Beach are clean and all facility is excellent .
Also recreation manager was very helpful and supportive.
Thanks to all holtel management and room division manager for professional service .
We will come back for sure”
“The overall structure is amazing for families with kids theres plenty to do and the location is top notch.
A particular heartfelt thank you goes to Mustafa Othman, he was beyond helpful every single day from the reception, accomodating every request.”
“Here is a thing, hospitality means service, and service with a welcoming attitude is that great
If you are looking for the very definition of quality hospitality, then this is the place. From start to finish, the team made sure every part of my stay was absolutely perfect.
The experience began before I even arrived, with Mr. Mohamed Magdy from the front office reaching out to ensure everything would be smooth and seamless. His proactive communication and dedication to customer satisfaction were immediately apparent. Upon arrival, Mahmoud the Bellman greeted me with a warm smile and was a great help with my luggage.
The check-in process itself was incredibly smooth and easy. It was a lovely touch to be offered a warming towel and a refreshing drink, which made me feel welcome and at home right away. The entire team clearly goes above and beyond to provide a first-class experience.
I can't say enough about the staff and services. Here are my ratings:
Food: 10/10
Cleanliness: 10/10
Hotel Staff: If there were a rating higher than 10, they would get it.
Quality of products: 10/10
Beach services: 10/10
The staff again: ++10/10
Thank you to the entire staff for your hard work and incredible hospitality. A special thank you to the following individuals for making my stay so memorable:
Front Office
Asmaa
Mohamed Magdy
Amr
Beach Bar
Islam
Walid
Reception Bar
Abdelrahman
Main Restaurant
Kareem
Mahmoud
Abd el Rahman
Bassem
Basilico Restaurant
Sayed
Tamer
Amr
And the chief
Room cleaning services
Mustafa
Animation team
Lucia
Abdelrahman”
“Friendly staff and amazing food, especially on Wednesdays when they serve delicious Egyptian dishes. The beach is absolutely stunning. Try not to miss the breathtaking sunrises and sunsets!”
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