“Special thanks to Kooshal RAMDOSS who delivered professional customer service @ the front office counter. He was very knowledgeable and clear about the check-in and check-out procedures. Moreover, he was extremely polite, humble and proactive, he even went to the extra mile by personally disembarking all of our heavy luggages off the car upon arrival and promptly carrying our luggages back to the car on our departure with a smile. Many thanks to the Kids Club staff, my child enjoyed playing board games very much.”
“It was our first all inclusive experience for our family so we are a bit biased as we discovered the joy of no need to care about anything except existential questions like what restaurant to go to or which activities to do for the day. We were particularly impressed by the caring and friendliness of the staff. They do everything to make you feel comfortable and enjoying your stay. And very flexible too. Big kudos to the bbq restaurant staff (Mike and team) for the exceptional service as well as the chef and staff of the Thai restaurant. All in all an exceptional experience. We will certainly come back.”
“The hotel is located at a beautiful beach, all what you need is just a few footsteps away. Spa, Gym and a range of excellent restaurants are available. The music programm is very nice and danceable. The food is high qualitaty, part haute cuisine, also vegan and vegetarian and was always very excellent.
Especially to mention is the friendliness and hospitality of the staff. Never in the world, we had a better service nor we saw more friendly staff in another location - it was an extraordinary experience at the Le Merdien because of the friendly staff. Whereever you go, you get great service in the most friendly way. Especially to mention is the friendly Mr. Nicolas from the hotel, a real gentleman, who could speak many languages and was very friendly and polite.
At the Beach Mr. Bayu served us with a smile every day and a very friendly and welcoming mood.
The welcome event wendnesdays at the bar should not be missed and has to be named here as a special warm and friendly get together. Overall a great stay. We will come back.”
“I really liked the physical environment of the hotel, the views of the ocean and the waves from the reception, dining areas and from the room. Staff at reception, catering and room service were all very friendly and helpful.”
“Beautiful property & mostly friendly staff
Awesome view of the sea .
The weekend evenings were fulfilled and appreciate the efforts made by the hotel team”
“Very pleasant stay. Quiet and peaceful location. Nearby is one of the most beautiful beaches on the island, Mont Choisy, to which you have free transportation from the host. There are several restaurants within walking distance. You can arrange all excursions at affordable prices at the accommodation. The hosts are phenomenal, they will do everything to make your stay pleasant. The pancakes for breakfast are excellent.”
“Great team willing to help and support on everything you need This is a perfect place to get a full rest. Difficult to name all but the housekeeping team, Alberto, Ismael, Kirty, Avinash, Chef patissier Sebastien and the Spa team did a lot to make our stay a wonderful parenthesis in this great hotel .”
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