“Staff friendly and helpful, particularly storing my luggage when trekking to a mountain hut
Breakfast good
Great view of the Matterhorn from the hotel. I actually booked a non-view room but think it might well be worth getting a Matterhorn view room.”
“The hotel has a great location, convenient for any gondola ride, very close to the main street and the train station.
The spa was one of the best I’ve visited. The hotel was very clean and well maintained.
The breakfast was extremely rich and delicious, I highly recommend it.”
“We had an amazing stay at this hotel in Zermatt. The staff were absolutely lovely — so friendly, welcoming, and nothing was ever too much trouble. Breakfast was great, with plenty of choice, and the whole atmosphere felt warm and accommodating. They even provided us with a shuttle to the train station, which was a thoughtful touch and made things so convenient.
The room itself was spotless and beautifully maintained, with a comfortable bed that made for a great night’s sleep. The balcony was outstanding — the perfect spot to enjoy the views and really added to the experience.
After checking out, our bags were stored safely in a dedicated room while we went out to explore, which gave us real peace of mind. Everything about our stay felt easy, comfortable, and genuinely cared for. I would highly recommend this hotel to anyone visiting Zermatt and would happily return.”
“We had an overnight stay in Zermatt after taking the Glacier express. We booked mountain paradise for the views of the Matterhorn and we were not disappointed. The rooms were classic chalet rooms with balconies over looking the famous mountain. The hotel had a lovely dining area and a very relaxed and comforting vibe. We liked being slightly higher in the valley away from the Main Street and this required a bus or an uphill walk, but there were restaurants and amenities near by. We had a baby and were provided with a cot and kettle to warm formula also. Great little sauna and honesty bar also!”
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