Reviews of Lucas 10 Apartments 3 stars
Str. Fortaretei Nr. 10, 400019 Cluj-Napoca, Romania

Loading
Guests also reviewed these properties:
Playa del Carmen, Mexico
Algeciras, Spain
Kuala Lumpur, Malaysia
El Calafate, Argentina
Leeuwarden, Netherlands
Murmansk, Russia
Teglio, Italy
Pula, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewThe location is excellent, placed in the pedestrian area of the historic center. Furthermore, the apartment is very close to amazing restaurants and bistros that serve breakfast early and late dinners as well as mini-markets. The interior design is modern and comfortable. The furniture is highly functional (lots of storage room in the closets). The bathroom has a spacious shower, a big mirror, and high-quality towels. Also, Apartment B has a lovely small terrace.
Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewWell furnished, comfortable.
No knife or fork, few plates.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewPerfect location near old city centre. Nice room setup.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewPROs: -Spacious rooms -Excellent location right in the town center, close to everything you need -Convenient access via a unique code -Flexible check-out (we asked for an extra hour and they kindly agreed) This was not our first stay at this property — I had previously booked it and was satisfied with the experience
CONs: Unfortunately, there were more downsides than positives this time, and although I liked the rooms, I will not be returning. I will be choosing hotels from now on. -We were promised help with parking (I asked if this was possible for an extra fee, and they agreed over the phone — we even sent the money), but upon arrival, they only pointed out free public spots on the street. They later claimed this was a misunderstanding on our part and justified the extra charge by saying prices were higher due to the festival (double than what they usually are). However, we paid more than the rate shown on Booking.com for "parking" — a verbal, off-the-record agreement. -We were falsely accused of stealing a bathroom rug. After paying nearly 400 euros for four nights — more than what a vacation abroad can cost — we were told we had taken a rug that was never even there to begin with. They did not provide a bathroom rug, and the accusation felt extremely disrespectful. I strongly recommend taking photos of the apartment upon check-in to avoid being blamed for missing items. Sadly, I never thought this would be necessary, but lesson learned. -Following that, we received a message from the owner scolding us for getting a towel dirty, claiming we had used it to wash shoes — which, of course, was not the case. Towels get dirty and should be replaced from time to time. It felt petty to even mention this, especially after charging us extra for so-called “parking” and increasing the room rate because of the festival. Honestly, even if a towel was ruined, I personally wouldn’t have said anything if I were in their position — especially after all the above. For the record, we had placed the towel on the bathroom floor to avoid slipping after a shower, precisely because there was no bath rug provided -The rooms on the ground floor are very noisy, which is understandable given the central location, but something to be aware of.
Multumim prntru feebackul dvs. Regret neintelegerea legata de parcare. Noi nu oferim parcare. V-am indicat doar unde ati putea gasi un loc. In alta ordine de idei, prosopul lipsa e o certitudine. Un alt prosop alb l-ati utilizat pentru curatarea pantofilor asa cum v-am trimis poza cu prosopul compromis. In ceea ce priveste linistea in centrul orasului nu e o chestiune care tine de cazare ci de ordinea publica. Reciprocitatea relatiilor in astfel de situatii e esentiala, chiar daca dvs sunteti in pozitia de putere de a putea nota cazarea in timp ce noi nu va putem nota pe dvs.
Multumim prntru feebackul dvs. Regret neintelegerea legata de parcare. Noi nu oferim parcare. V-am indicat doar unde ati putea gasi un loc. In alta ordine de idei, prosopul lipsa e o certitudine. Un alt prosop alb l-ati utilizat pentru cu… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewNice rooms. No kitchen though.
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewLucas 10 apartment is located in the old town area of Cluj and it gives you a short distance to everything that Cluj has to offer. It is locayed in a very quiet and calm area and there are no noice from the buisy city of Cluj.
Reviewed: 21 January 2025 · Stayed in November 2024
Verified reviewReviewed: 3 December 2024 · Stayed in December 2024
Verified reviewLocation great. Very easy to find. Great communication from host
Very bad smell on arrival to apartment. Noise was a big issue as people were arguing very late into the night (1am-3am). There was a lot of shouting and this was very disruptive to sleep
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewLocation
Additional taxes for early check in.
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewthe location is central to landmarks, cafes, restaurants, transport. The kitchenette with coffee-maker was a bonus for a quick breakfast in. Bed was comfortable. We appreciated being able to leave bags until our train departure time. The hosts were responsive over whatsapp
no problems at all
Reviewed: 16 September 2024 · Stayed in August 2024
Verified reviewReviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewThe location is the best in town, in a small quiet street, but 2 minutes from the beautiful main square. You have everything you need in this apartment, including a small private yard with a table and chairs..
Reviewed: 2 September 2024 · Stayed in August 2024
Verified reviewBest place to stay in the old town of Cluj.
Nothing
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 August 2024 · Stayed in August 2024
Verified reviewThe check-in fully automatic Communication fast and effective The position to the city center
Nothing, everything was more than good
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewThe facility is in the heart of historical centre. Rooms are very large. When is about complains, the host tries to solve the issues.
One room had an extremely strong and persistent musty smell. Luckily, there was another room available, so the host was able to offer to change the room. In the new one, the water installation in the bathroom was leaking in many places.
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewReviewed: 17 July 2024 · Stayed in July 2024
Verified reviewReviewed: 13 July 2024 · Stayed in July 2024
Verified reviewThe location was great but the appartments not so much
The one apartment on the ground floor was dark and dump with a bathroom that urgently needs an upgrade, the bed was more like a trampoline; I could feel the single springs…..the other apartment on the first floor was extremely hot and no ventilators or such available