The only downside was that the carpet in the room wasn’t cleaned properly, which took away a bit from the overall experience. Otherwise, it was a good stay.

The hotel is in a great location, very convenient for getting around. The reception staff were welcoming, friendly, and always ready to help, which made check-in and my stay smooth and pleasant.

Stayed in August 2025

-there was no black tea at breakfast area -there was no rubbish bin in room (only small in bathroom)

+it was on top to receive a parking place exactly near the entrance +normal bed, nice pillows +2 bottles of water in room +slippers available +on weekends breakfast ends till 11 am, great! +egg-plant paste at breakfast was excellent!

Stayed in August 2025

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Stayed in July 2025

Fantastic location, very good, high standards for the hospitality

Stayed in July 2025

Excellent and helpful staff

Stayed in June 2025

Everything was excellent

Excellent hotel , exceptionally clean, very good breakfast. ,very helpful staff.

Stayed in July 2025

In one of the rooms that we booked the AC was really noisy and we could not sleep

Great location, clean rooms, good breakfast

Stayed in July 2025

Great breakfast

Stayed in June 2025

No hanging hooks in bathroom

Location near Old Town and most tourist attractions is a big plus

Stayed in May 2025

It can get a bit noisy with traffic in the morning if your room has a window towards the main street. I didn't get any water refills after the first day. You need to buy your own water for the room if you're staying longer.

It has a very nice restaurant in the lobby that is open until late. The breakfast buffet is good and you have a nice view of the street during breakfast by the window. The front desk staff were quite friendly and helpful.

Stayed in April 2025

nothing

service

Stayed in May 2025

a bit noisy climate control

clean, staff very friendly, convenient location, good breakfast

Stayed in May 2025

I had a very pleasant stay at this hotel thanks to the excellent service and the helpful, friendly staff, who went out of their way to make the experience enjoyable. The rooms were clean and comfortable, ensuring a relaxing stay. The location of the hotel was convenient, making it easy to explore the surrounding area. However, there are some areas for improvement. The lack of an iron in the room was inconvenient. The room lighting could use an upgrade, and adding more charging spots for devices would significantly enhance the guest experience. Overall, the warm hospitality and the attention to cleanliness make this hotel a great choice! 100%Recommended! 👍🏽👍🏽👍🏽

Stayed in March 2025

Brenda and Alexander made my stay at Mercure absolutely perfect! Their kindness, professionalism, and attention to detail truly stood out — they went above and beyond to make sure I felt welcome and comfortable at all times. The room was spotless, modern, and very comfortable. Breakfast was excellent, with a great selection of fresh and tasty options. The location is also ideal, close to everything yet peaceful and quiet. Everything was clean, well-organized, and the entire team was friendly and helpful. But it was really thanks to Brenda and Alexander that my experience was so special — they are truly exceptional! Highly recommend and would definitely come back!

Stayed in April 2025

There is something in that hotel that said that there is no one who manage it... Duvets are not quality tipe. In the bathroom there was no dusch-gel. And there was some interventions in the bathroom made just to be made... In the lobby there are some missing panels. If they put 4 stars on their wall, i think it will be nice to work for it... In my personal opinion, it is a nice hotel, but only for 3 stars. But the price is high.

We choose this hotel because of the proximity with the Teatrul de Opereta. Staff was great and helpfull. Room is large, with a nice view. Breakfast very good.

Stayed in March 2025

Very nice hotel and location!!Definitely a good choise for business trips

Stayed in March 2025

Bathroom and toilet could be better

Nice place, staff were great. Good food

Stayed in March 2025

N/A

Very clean, nice rooms, good location

Stayed in February 2025

The ambient music on the halls during the night time is a really poor ideea! Nightime it is a nuisance...

Stayed in January 2025

Great breakfast selections

Very friendly and helpfulstaffs

Stayed in December 2024

No amenities and poor quality toilet paper. We were given a room with a connecting door to another room and it was so noisy. Wardrobe handle was broken and it was not fixed even after reporting it, had to keep wardrobe door open

Wonderful breakfast buffet, helpful staff especially Vlad, one of the waiter. Good location and within walking distance to town and the Christmas market by the parliment building

Stayed in December 2024

Lovely stay. Manager at breakfast was a very helpful and polite guy, he ensured we were well looked after.

Stayed in January 2025

You need to add an extra bin into the room

No comment

Stayed in December 2024

N/A

Good location, lovely accommodations, and excellent cleanliness.

Stayed in December 2024