9.5

Reviews of Villa Alice 4 stars

Strada Simion Florea Marian nr. 1 bis, 720193 Suceava, Romania

  • Diana

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Staff were very pleasant, spoke good English and were very helpful, organising order in food for us. Within walking distance of citadel (covered in scaffolding) and St John the New although the latter was not open as it is being restored. Made a good base to visit the other Unesco churches. Arbore was also closed for restoration...

    Room wasn't quite as large as the pictures suggested. Only instant coffee provided. Suceava is not pretty but this hotel is pleasantly located. Bathroom is starting to look tired.

    Property response:

    Thank you for the kind review about Villa Alice. However, we must point out that some tourists, probably you too, consider the main picture from Booking.com for Villa Alice of a 'Luxury King' room (with 5-star facilities, 5m by 5m bedroom and 4m by 3.5m bathroom) as if all of the rooms are as 'Luxury King' type. You chose the “Standard” room (5m by 3.5m bedroom and 3m by 2m bathroom). When you made the booking, you could see 4 pictures of the exact room and bathroom chosen, taken with a phone from each room. The King Deluxe room costs approximately 400 lei (excluding 3% City Hall tax) and offers free coffee from the room's mini-espresso machine and tea from the room's kettle, among other things. The room you chose is cheaper, at approximately 300 lei (excluding 3% City Hall tax) and offers free instant coffee and tea from the kettle. Suceava is not very beautiful, that’s a fact. But the Prefecture building is gorgeous even if it’s still partially under renovation (90% complete). I, the owner and manager of Villa Alice, ran for Suceava City Hall in 2020 precisely with the plan 'Changing the face of Suceava', an exceptional plan that would have transformed the city into a very attractive one like Oradea or Sibiu, but without the support of any strong party at that time, the voters preferred that the city remain the same, that is, less beautiful and attractive, as you have noticed. I understand that you, being upset that the fortress and some monasteries were under renovation (with scaffolding on them), didn't notice that at Vila Alice there were some unique things that I don think you've seen at any guesthouse in Romania: an entire wall decorated with the scene 'The Tetraevangelium of Humor' (framed in a medieval church window) that is, Stephen the Great offering the 4 gospels to the Humor monastery. This is the only representation of the famous scene on a building wall in Romania. Also on the exterior wall (left of the reception) are three medallions with the architects of the Great Union of Romania in 1918: King Ferdinand, Queen Mary (granddaughter of the great queen of England – Victoria), and Iancu Flondor, the main craftsman of the union of Bucovina with Romania. If you will return to the Bucovina area, we will offer you a Luxury King room and our restaurant will certainly be functional. We will also take you to interesting places that you have not seen, so that you will have unforgettable memories.

    Thank you for the kind review about Villa Alice. However, we must point out that some tourists, probably you too, consider the main picture from Booking.com for Villa Alice of a 'Luxury King' room (with 5-star facilities, 5m by 5m b… Show more

    Villa Alice
    12 August 2025
  • Elena

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Perfect location, the rooms were beautifully decorated, and the super king room is wow. Clean, polite staff.

  • Angel

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Oksana

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Enjoyed our stay, rooms were nice with all necessary supplies, friendly and helpful personnel, certainly recommend.

    Property response:

    Thank you for your kind review! Have a lovely day!

    Villa Alice
    25 July 2025
  • Talita

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
  • Lucian

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Helpful and kind staff, beautiful room, beautiful view, everything was as it should be, definitely can recommend and will visit again!

    Absolutely nothing, everything exceeded my expectations and I loved everything!!

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  • Brian

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Villa Alice is well situated in old Suceava. The rooms are clean and well appointed . The gentleman who is the receptionist is an extremely kind fellow and he has a good depth of local knowledge . I have been to Villa Alice on numerous visits over the last couple of years . My wife and I always enjoy his assistance.

    I was disappointed on this last visit because the hotel owner allowed someone to smoke on the premises which negatively impacted the quality of my stay. The stairwell/corridor smelled like cigarette smoke each time I exited my room. I do not think Villa Alice owner should grant exceptions to guests with behavior that negatively impact the quality of the property. If another guest had decided to smoke in their room , that individual could argue that the hotel was discriminatory to guests by arbitrary enforcement of its rules. There are a lot of dogs that bark throughout the neighborhood at night. I have noticed this on each visit and particularly this time. I realize Villa Alice has little control over this but it still constitutes an issue which affects the peace and tranquility of the Villa Alice property.

    Property response:

    Thank you for the positive comments about Villa Alice in the first part of your review. However, your statement about the guesthouse owner that he would have accepted a tourist smoking on the premises (by the window and with the window open) is completely false and causes us undeserved harm. The owner was on holiday at the time, he is and has been a non-smoker all his life (both him and his family) and he never made any exception to allow anyone to smoke in the stairwell hallway, not even by the window, with the window open. We hope that on your next visit we will communicate better, so that your stay will be as pleasant as it was the first few times.

    Thank you for the positive comments about Villa Alice in the first part of your review. However, your statement about the guesthouse owner that he would have accepted a tourist smoking on the premises (by the window and with the window open… Show more

    Villa Alice
    8 July 2025
  • Maria

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    This is out second time coming here and it cannot be any better. The location is super central but quiet, the rooms very nicely furnished and very clean.

  • Cecilia

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    The staff is wonderful, the location is perfect. They have parking. The place is cozy and clean.

    I would have preferred a kettle in the room to be able to boil water.

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  • Anne

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    -Great location. -Hot water shower. - Mini fridge. - Private balcony - super helpful staff (late check-in, taxi services)

    No breakfast option No electric kettle in the room

  • Volodleo

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Very nice small hotel in town. There are anything you need in the room - refrigerator, coffee machine, jacuzzi, bathrobe, slippers, balcony. Most important thing - comfortable bed (but I would prefer a little bit harder). Also excellent location, beautiful helpful staff , which provides more services than expected.

    Bathrobe need to be repaired as well as some furniture

  • David

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review
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  • Iryna

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review
  • Paul

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Everything

  • George

    Reviewed: 30 April 2025 · Stayed in March 2025

    Verified review
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  • Patrick

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    Very clean and romantic room, well ordered "de classe"

  • Moldovan

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review
  • Gabriela

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    A nice hotel in the heart of Suceava. The staff was amazingly nice and polite, the room spatious and the beds comfortable. We had coffee, Tea, slippers and everything we needed.

    The space in the bathroom could be optimized (hooks on the door or some place to put your make-up bag). Also, the shampoo/shower gel bottles very hard to use. Just small details that could improve the overall experience.

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  • Loredana

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review
  • Ying

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review
  • Panagiotis

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    Excellent room, excellent decor, quiet, with friendly staff a parking place and 2’ from the center and at a very good price.

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  • Marin

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review
  • Denys

    Reviewed: 3 March 2025 · Stayed in February 2025

    Verified review
  • Manuel

    Reviewed: 1 March 2025 · Stayed in March 2025

    Verified review
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  • Georgiana

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review
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