Reviews of Crowne Plaza Belgrade by IHG 4 stars
Vladimira Popovica 10, Novi Beograd, 11070 Belgrade, Serbia
Loading
Guests also reviewed these properties:
Arbanasi, Bulgaria
Curracloe, Ireland
Monteverde Costa Rica, Costa Rica
Poggibonsi, Italy
Bandol, France
Rome, Italy
Gyeongju, South Korea
Budapest, Hungary
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe things we liked were the pool, jacuzzi, spa, one of the best massages I've ever had.
Let's start with the fact that the room is very dark. The gym was closed due to renovations but they informed me. The pillows are the most uncomfortable and both my wife and I couldn't fall asleep because of this. The breakfast is very limited and not as in the pictures. I attach real pictures. In addition, the hotel is very far from anywhere and what is written in the comments is not true. It took us about 17 minutes to get to the mall from the hotel on a quick walk and there is nothing in the area!
Dear Mr. Meek, Greetings from Crowne Plaza Belgrade! Thank you for your feedback. We sincerely apologize for the issues you faced during your stay. We understand that the renovations, lighting in the room, and uncomfortable pillows affected your comfort, and we will address these matters with our team. We’re also sorry that the breakfast didn’t meet your expectations and that the location wasn’t as convenient as you anticipated. We will work to better communicate our amenities and location to future guests. We truly appreciate your input and hope to welcome you back with an improved experience. Best regards, Milica Prodanovic Guest Relations Manager
Dear Mr. Meek, Greetings from Crowne Plaza Belgrade! Thank you for your feedback. We sincerely apologize for the issues you faced during your stay. We understand that the renovations, lighting in the room, and uncomfortable pillows affect… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in May 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClean room Silent The room facilities and the bed are comfortable. Near Uche Park and Shopping Center. You can walk directly to Uche Park for concerts from your hotel. It's located on the other side of the city, where you'll find all the restaurants and other sightseeing spots, but you can get there with a taxi in under 10 minutes.
The breakfast is until 11 in the morning, and they literally kick you out exactly at 11. In most hotels, the breakfast buffet is cleared, and you still have some time to eat if you've already had your food. No, they really insist on finishing and leaving exactly at 11.
Dear Mr. Alper, Thank you for taking the time to tell us about your experience at Crowne Plaza Belgrade. Please know that your feedback is extremely valuable to us. We are very sorry to hear that you experienced some issues during the breakfast. We passed your comments through our management and we will do everything in order to improve our service. Hope that we will have an opportunity to welcome you back again at our property. Warm regards, Milica Prodanovic Guest Relations Manager
Dear Mr. Alper, Thank you for taking the time to tell us about your experience at Crowne Plaza Belgrade. Please know that your feedback is extremely valuable to us. We are very sorry to hear that you experienced some issues during the brea… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe staff was very helpful.
Dear Mrs. Nadija, Thank you for taking the time to tell us about your experience at Crowne Plaza Belgrade. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Warm regards, Milica Prodanovic Guest Relations Manager
Dear Mrs. Nadija, Thank you for taking the time to tell us about your experience at Crowne Plaza Belgrade. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand… Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in May 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified review