Reviews of Hotel Dijana 3 stars
Milutina Velimirovića bb, 18300 Pirot, Serbia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewRoom was clean and staff was helpful
Breakfast was okay.
Dear Ismail, Thank you for taking the time to share your impressions. We are glad that you are satisfied with the cleanliness of the room and the kindness of our staff. Your comment about the breakfast is very important to us and we will try to make it even better. We look forward to the opportunity to host you again. Best regards, Hotel Dijana Team
Dear Ismail, Thank you for taking the time to share your impressions. We are glad that you are satisfied with the cleanliness of the room and the kindness of our staff. Your comment about the breakfast is very important to us and we will t… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBest value for Money
Dear Evgeny, Thank you very much for such a nice review and for sharing your impressions. We are glad that you think that our hotel offers the best value for money. Your satisfaction is our greatest reward and motivation to continue providing quality service. We look forward to your return! Best regards, Hotel Dijana Team
Dear Evgeny, Thank you very much for such a nice review and for sharing your impressions. We are glad that you think that our hotel offers the best value for money. Your satisfaction is our greatest reward and motivation to continue provid… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect...
Dear, Thank you very much for your wonderful review! We are glad that you enjoyed your stay and that you rated everything perfectly. Your satisfaction is our greatest reward and motivation to be even better. We look forward to seeing you again! Best regards, Hotel Dijana Team
Dear, Thank you very much for your wonderful review! We are glad that you enjoyed your stay and that you rated everything perfectly. Your satisfaction is our greatest reward and motivation to be even better. We look forward to seeing you … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location was fantastic
The bed was very creaky and couldn’t even sit on it without making a noise
Daar Hedy, Thank you for sharing your impressions. We are glad that the location suited you. Regarding the complaint about the bed, we would like to point out that the rooms, together with the entire inventory, are regularly checked and maintained, as well as that cleanliness is always in the first place. It is possible that during your stay the mattress has loosened, which often happens during use, and we will ,certainly perform an additional check to prevent similar situations in the future. Thank you for your suggestion - it means that we are constantly improving our service with the help of guest comments. Best regards, Hotel Dijana Team
Daar Hedy, Thank you for sharing your impressions. We are glad that the location suited you. Regarding the complaint about the bed, we would like to point out that the rooms, together with the entire inventory, are regularly checked and ma… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNajbolji hotel u Pirotu
Poštovani Marko, Hvala Vam na divnoj recenziji i na tome što ste nas ocenili kao najbolji hotel u Pirotu. Vaše poverenje nam mnogo znači i motiviše nas da svakodnevno unapređujemo naše usluge. Radujemo se Vašem ponovnom dolasku! Srdačan pozdrav, Hotel Dijana Team
Poštovani Marko, Hvala Vam na divnoj recenziji i na tome što ste nas ocenili kao najbolji hotel u Pirotu. Vaše poverenje nam mnogo znači i motiviše nas da svakodnevno unapređujemo naše usluge. Radujemo se Vašem ponovnom dolasku! Srdačan po… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewClean, quiet, big parking and the reasonable fast wifi
A little bit outside of the main POI’s
Dear Pavel, Thank you for taking the time to leave a review. We are glad that you recognized the cleanliness, peace, large parking lot and good internet connection as advantages of our hotel. Although we are not in the center, we try to provide our guests with a peaceful stay and good connectivity to all important facilities in the area. We look forward to the opportunity to host you again. Best regards, Hotel Dijana Team
Dear Pavel, Thank you for taking the time to leave a review. We are glad that you recognized the cleanliness, peace, large parking lot and good internet connection as advantages of our hotel. Although we are not in the center, we try to pro… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewSmall and neat, clean...
Not on main road
Dear Nebojsa, Thank you for the great review! We are glad that you liked our hotel and that you noticed the neatness and cleanliness of the accommodation. Although we are not directly on the main road, the location allows for a pleasant stay and easy access to all important amenities. You are always welcome again! Best regards, Hotel Dijana Team
Dear Nebojsa, Thank you for the great review! We are glad that you liked our hotel and that you noticed the neatness and cleanliness of the accommodation. Although we are not directly on the main road, the location allows for a pleasant s… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGreat hotel! We arrived a bit late in the evening, and probably most of the staff was home, but there was super friendly and welcoming Lady called Svetlana. She was a one woman show circling between cafe, reception, restaurant, and we never felt it like she is doing it alone. Regardless of this that we arrived later, she made her best to convince the restaurant personnel to prepare dinner for us. Parking is spacious and comfortable! Rooms spacious and well equipped.
It was a bit hard to find it, as if you are using the address from Booking.com profile, Google Maps are guiding you to an address of in my opinion warehouse, and the hotel is actually 500-600 meters after this warehouse. If you are using Google maps, just type the name of the hotel instead of using the address. All the rest was perfect!!!
Dear Veselin, Thank you for such kind words and detailed feedback! We are especially glad that you noticed the efforts of our colleague Svetlana - she is truly an invaluable member of our team. We are glad that you enjoyed your stay, spacious rooms and parking. Sorry for the misunderstanding about the location - thanks for pointing that out. We will work to improve the instructions online, and the advice to use the hotel name instead of the address in Google Maps will surely help other travelers as well. We hope to host you again soon! Best regards, Hotel Dijana Team
Dear Veselin, Thank you for such kind words and detailed feedback! We are especially glad that you noticed the efforts of our colleague Svetlana - she is truly an invaluable member of our team. We are glad that you enjoyed your stay, spacio… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewI liked the staff; they were very friendly. The hotel is quite new. There's parking available. The breakfast was good.
In the same hotel, there is a venue used for celebrations and parties, and it can sometimes last late into the night. Not ideal for those looking for a calm place to sleep without disturbance.
Dear Dejan, Thank you for taking the time to share your impressions. We are glad that you are satisfied with the friendliness of our staff, the breakfast and the facilities we offer, such as free parking. It is really important to us that our guests have a pleasant stay, even if it is only for one night. We are sorry for the inconvenience if there was noise during the celebration. The space for events is used mostly on weekends and we try to organize everything so that it does not disturb the rest of our guests. We hope to host you again! Best regards, Hotel Dijana Team
Dear Dejan, Thank you for taking the time to share your impressions. We are glad that you are satisfied with the friendliness of our staff, the breakfast and the facilities we offer, such as free parking. It is really important to us that o… Show more