Reviews of Envoy Hotel 4 stars
Cika Ljubina 13, Stari Grad, 11000 Belgrade, Serbia

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReally caring staff and were happy to accommodate all my requests
Nothing, keep up the good work
Dear Andrius, Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience with us. Our team takes great pride in providing attentive and personalized service, and it's wonderful to know that we were able to meet all your needs. We truly appreciate your support and look forward to welcoming you back to Belgrade- your home away from home-very soon! Warm regards, Senka S. Guest Relations Specialist
Dear Andrius, Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience with us. Our team takes great pride in providing attentive and personalized service, and it's wonderful to k… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe Envoy Hotel is an absolute gem in the heart of Belgrade. Its location couldn’t be better as you are within walking distance of almost everything worth seeing, from the lively pedestrian streets and cafes to the city’s main cultural landmarks. The hotel itself has every basic need covered, and then goes beyond with a gym, saunas, and other. The rooms are modern, comfortable, and well-equipped, with thoughtful touches that make your stay even smoother. Whether you’re here for business or leisure, you’ll feel well taken care of. What truly sets the Envoy Hotel apart is the staff. From the moment you arrive, you’re greeted with genuine warmth. The staff goes out of their way to assist, answer questions, and make sure you get the most out of your time in Belgrade. Senka, in particular, provides 24/7 friendly assistance to help you explore the city and get the best out of your time here. Their hospitality leaves a lasting impression and elevates the whole experience. If you want a place that combines an unbeatable location, great facilities, and outstanding service, the Envoy Hotel should be at the top of your list.
Dear James, This is Senka - I just wanted to personally thank you for your wonderful review. It’s truly heartwarming to hear that you enjoyed everything about your stay with us. Knowing that our service, location, and team made such a positive impression means a great deal to all of us. We’d be absolutely delighted to welcome you back whenever you’re ready for another visit! Your happiness is what motivates us, and we look forward to making your next stay even more special. Warmest regards, Senka S. Guest Relationst Specialist
Dear James, This is Senka - I just wanted to personally thank you for your wonderful review. It’s truly heartwarming to hear that you enjoyed everything about your stay with us. Knowing that our service, location, and team made such a posit… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewDear FIlipe, Thank you for the 10 out of 10 review. We strive to provide an excellent service and it looks like we succeeded. Thank you for your kind words. We wish you all the best on your future trips and hope one will bring you back to us! Warm regards, Senka S. Guest Relations Specialist
Dear FIlipe, Thank you for the 10 out of 10 review. We strive to provide an excellent service and it looks like we succeeded. Thank you for your kind words. We wish you all the best on your future trips and hope one will bring you back to u… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery kind staff, great location, very good breakfast. We enjoyed also the fitness room and sauna. Highly recommended hotel.
Dear Debbie, We truly appreciate your lovely feedback! It’s great to know you enjoyed not only our convenient location and tasty breakfast but also made good use of the fitness room and sauna. Thank you for recommending us - it’s always a pleasure to host guests like you. We hope to see you again soon! Best wishes, Senka S. Guest Relations Specialist
Dear Debbie, We truly appreciate your lovely feedback! It’s great to know you enjoyed not only our convenient location and tasty breakfast but also made good use of the fitness room and sauna. Thank you for recommending us - it’s always a p… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewPerfect location, very tentative staff, clean and beautiful rooms, I find this stay the best I ever have and would definitely be choosing here again if I come back to visit in near future.
Can’t find anything that I don’t like.
Dear Joesph, Thank you so much for taking the time to share such wonderful feedback! We are truly delighted to hear that your stay with us was the best you’ve ever experienced. It means so much to know that our prime location, attentive staff, and beautiful, clean rooms contributed to making your visit so memorable. We always strive to provide a welcoming and comfortable environment for all our guests, and your kind words are the best reward for our efforts. Knowing that you couldn’t find anything to dislike truly warms our hearts. We would be absolutely thrilled to welcome you back whenever your travels bring you this way again. Please don’t hesitate to reach out -we’ll be here to make your next stay just as special! Warmest regards, Senka S. Guest Relations Specialist
Dear Joesph, Thank you so much for taking the time to share such wonderful feedback! We are truly delighted to hear that your stay with us was the best you’ve ever experienced. It means so much to know that our prime location, attentive sta… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewLocation
Air conditioning control
Dear Narendra, Thank you for your feedback and kind words about our location. We’re glad you found many aspects of your stay comfortable. Regarding the air conditioning control, we wish you had informed us while you were here - we would have been happy to explain how it works and assist you to ensure your comfort. We appreciate your comments and hope to welcome you back for an even better experience. Best regards, Senka S. Guest Relations Specialist
Dear Narendra, Thank you for your feedback and kind words about our location. We’re glad you found many aspects of your stay comfortable. Regarding the air conditioning control, we wish you had informed us while you were here - we would hav… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewThe location was great - near lots of restaurants and attractions. The room was one of the most thoughtfully designed that I have experienced; layered lighting exactly where it belonged, super-comfy bed, well-appointed bathroom, nice amenities. Excellent breakfast in a lovely, sunlit space. Proximity to the Obličev Venac garage made transferring luggage to the car super easy, even though the hotel itself is in a pedestrian-only area. Staff were kind and helpful. A bit expensive, but high-touch for the price range. I’d stay again.
A smalI quibble: I had requested early check-in in advance, and was informed that my request would be accommodated, subject to availability. When I arrived, I was told there’d be an extra charge for early check-in, which wasn’t mentioned in advance. Ultimately the fee was waived, though.
Dear Betsy, Thank you for your lovely review. We're so happy to hear you enjoyed your stay, especially the room, breakfast, and our great location! It’s such a pleasure to hear that our team delivered exceptional service; your kind words truly mean a lot to us We appreciate your note about early check-in. Since room availability can change quickly, we usually recommend checking at arrival-including any early check-in fees, which can vary depending on the time of arrival-unless it’s pre-booked to guarantee it. We're glad it was sorted smoothly and hope it didn’t take away from your overall experience. We’d love to have you back anytime! All the best, Senka S. Guest Relations Specialist
Dear Betsy, Thank you for your lovely review. We're so happy to hear you enjoyed your stay, especially the room, breakfast, and our great location! It’s such a pleasure to hear that our team delivered exceptional service; your kind word… Show more