Fruškogorski put 23-25, 21208 Novi Sad, Serbia
#20 of 51 hotels in Novi Sad
Guests' ChoiceBased on 297 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.4
Facilities
8.9
Staff
9.3
Value for money
9.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 August 2025
Mira
NetherlandsGreat for a short trip
Stayed in August 2025
Reviewed: 20 August 2025
Ettorem66
ItalyThe room smelled faintly like smoke and there were no blinds nor curtains
Large room, very nice pool area, good breakfast
Stayed in August 2025
Reviewed: 13 August 2025
Gordana
SerbiaEverything was fantastic 🥰
Everything was perfect. Location, hotel, spa and wellnes, stuff is kind. Rooms are clean, breakfest bufet is fantastic. Girl from recepcion is so kind. Everything was so perfect 🥰
Stayed in August 2025
Reviewed: 10 August 2025
Ivanovic
SerbiaWe had settled the bill for the swimming pool separately during our stay, but on the last day we were asked to pay an additional amount for the same service. Unfortunately, we did not receive a clear explanation for this. The pool staff confirmed that the bill had already been paid, yet we were still charged again for the pool at reception upon our departure.
The room was nice, clean and comfortable. I really liked the spa center and the swimming pool.
Stayed in July 2025
Reviewed: 26 July 2025
Waldemar
PolandIn my humble opinion just the finishing in the rooms Some parts are made in a terrible way but that is my pov And yes after showering the water is going to be all over the bathroom
The time we were there the hotel was still on the finishing phase as they opened recently Anyway the staff is very friendly and helpful Waiters are still learning but trying hard Evening meal was tasty but not as precise as described Breakfast epic, huge choice Room spacious with a nice view Spa is close to the hotel - didnt use cant tell In fact as the opinion of others it is better to use the carpark at the back as in the front there is not only the main road but if you don't drive suv you might get stressed not to damage your car as the curb is high To get to the city center there is only 1 bus every hour Better to go with taxi or car for walking too far But it is a nice pathway along the river with nice views I have seen they are building another bridge so it might be faster to get on the other side
Stayed in July 2025
Reviewed: 23 July 2025
Mert
TurkeyHotel was clean and all workers was smiling. I enjoyed my visit there. They helped us a lot, also their foods was deliceus.
Stayed in July 2025
Reviewed: 20 July 2025
Marija
SerbiaEverything was amazing.
Stayed in July 2025
Reviewed: 3 July 2025
Stefan
SerbiaThe Spa area is unusable. The indoor swimming pool and jacuzzi are to small and always occupied. Water was cold, even though it should be hot.
Breakfast is good, the food choice is great. Rooms are new and large enough, beds are comfortable.
Stayed in June 2025
Reviewed: 30 June 2025
Ranko
SerbiaWonderful service and conditions all round.
Stayed in June 2025
Reviewed: 25 June 2025
Natalija
FinlandLocated in the countryside, and car or taxi needed to visit Novi Sad. Shower could have some glass wall or curtain, otherwise water was all around.
My second time in this hotel. Really nice, cosy and peaceful spa free of charge for the guests of hotel with helpful personnel. Very rich in choice breakfast. Restaurant offers good menu during the whole day. Clean rooms with good lights. Parking in the yard. Nice place if you want to have peaceful time, relax and enjoy silence
Stayed in May 2025
Reviewed: 24 June 2025
Stanislav
CyprusNo kettle or complimentary water in the room, that’s a minor thing so still 10 for everything else!
I got to actually swim in the pool , was enough space for the weekend
Stayed in June 2025
Reviewed: 22 June 2025
Miloskovic
SerbiaJacuzzi- I expected water to be warm not cold
Breakfast was great, one of the best i had in hotels ever.
Stayed in June 2025
Reviewed: 19 June 2025
Marek
BulgariaEverything! The hotel is finished now and you can enjoy awesome breakfast as well as all the "pool & spa" amenities. Attaching a photo of the Scandi style from inside the restaurant - really great decor
Stayed in June 2025
Reviewed: 16 June 2025
Jelena
SerbiaMy room was facing the street, so it got a bit noisy at times, and I could also hear sounds coming from the corridor. Part of the hotel is undergoing renovations — although there were no construction noises, some areas were closed off to guests, with construction workers frequently moving around. The hotel has two accessible rooftops that offer a nice view of Novi Sad and beautiful sunsets, but unfortunately, they seemed neglected, with empty beer cans and water bottles left lying around.
The staff — especially Ivana at the reception and Milan, the physiotherapist (who, by the way, gave me a wonderful relaxing massage) — were outstanding. The spa facilities were excellent: an indoor pool, jacuzzi, two saunas, a steam room, a salt room, and a tepidarium, along with two outdoor pools. Breakfast included freshly squeezed orange juice and offered a good variety. Once again, shoutout to the high level of professionalism clearly maintained by all the staff.
Stayed in June 2025
Reviewed: 6 June 2025
Sky
CroatiaNot easy to find as there are no signs.
Breakfest was very good, location is bit far from Novi Sad, there are no trafic signs for property.
Stayed in May 2025
Reviewed: 25 May 2025
Goran
SerbiaSpa is in different building so you must go trough yard.
New,clean,good location.
Stayed in May 2025
Reviewed: 22 May 2025
Jan
PolandVery nice, new hotel away from City Center. Easy to Access with a car
Stayed in May 2025
Reviewed: 9 March 2025
Anna
Serbia1) A paid minibar with only 200 ml of water for an additional fee. The staff warned that the water was drinkable from the tap, but it would be great to have at least 0.5 liters of water freely available for visitors. 2) there were a lot of pillows. But they are very densely packed and tall. It would be great to have a different size.
Amazing fresh clean room. Everything is new. Incredibly helpful staff who told me everything, showed me everything. Special attention to detail. A very tasty breakfast. And a stunning spa with two saunas, a hammam, a salt room, a swimming pool, a Jacuzzi and heated deck chairs. The spa is included in the price. We will definitely come back again, because the level of service exceeds expectations.
Stayed in March 2025
Reviewed: 26 February 2025
Dušan
SerbiaPerfect experience and service!
Stayed in February 2025
Reviewed: 26 January 2025
Marija
SerbiaEverything. Starting from the spa to the food. Very clear and comfortable.
Stayed in January 2025
Reviewed: 19 January 2025
Raindeer85
SerbiaMaybe some small details need renovating,but for sure they will get it done soon....its not much....All great...:)
All great....warm rooms,clean...Breakfast was perfect...Spa was warm and relaxing....all in all- will come again...:)
Stayed in January 2025
Reviewed: 14 January 2025
Natasa
SerbiaNordic spa is nice, still you should be very careful not to fall
Very clean, warm and nice, the restaurant is fabulous, everything so tasty, great value for the money.
Stayed in January 2025
Reviewed: 3 January 2025
Inna
RussiaClean room, good breakfast, excellent saunas and swimming poll
Stayed in January 2025
Reviewed: 15 December 2024
Marija
SerbiaNothing to say here.
Everything. The pool was great as well as spa and wellness. 10/10
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content