Reviews of Ingagi Park View Lodge 3 stars

The Team were extremely attentive and could not do enough for us to make our stay comfortable. This lodge is one of the best accommodation I have visited. From the decor, set up, staff and food, all were at an excellent standard.

This is a unique property. Each guest has their own cottage with a very large bedroom, bathroom, and front porch. The property has a beautiful garden in back and a fire pit seating area in front. The food was excellent. And the location was ideal, close to Volcanoes National Park.

The location and most of all the staff. A true credit to the company, every one of them.

From the minute we arrived we were welcomed with open arms 💕 ALL the staff were so helpful and amazing. They communicated everything that we needed to know about hiking up to the gorillas and anything else. We especially loved the Rwandan uniqueness and feel of the property as it was spacious, clean and cosy all at the same time. The bed was firm but very comfortable and the shower was large with lots of hot water The garden was so peaceful and we had beautiful breakfasts there. The food was so good that I wanted to take the chef home 😊 but they were over feeding us !!! and needed to tell them to reduce the portions.

so clean - that it was a bit slippery on some surfaces

Loved the location and room. Food was great. Fireplace in our room and hot water bottles were a nice touch. Our turn down service was excellent thank you.

The main thing was the awkward check out when it came to tipping - we are well travelled, hard working people - the manager insisted on us tipping each individual staff member a specific amount which was difficult - it all became very uncomfortable and her demeanour changed instantly.

We stumbled upon this hotel when the one that I booked was unacceptable. The staff was so warm and welcoming even we were not guests yet. It is a high end affordable luxury hotel. All meals are amazing. The rooms are extremely comfortable with fire places and warm bladders. They give you a foot massage when you come back from hikes. The location is easy to find, right off the main road near the Dian fossey/ellen museum-which is worth a stop. Do not hesitate to book here.

Nothing at all

Special thanks for Daniel who has arranged the permission for tracking and was extremaly responsive to all needs

Excellent staff who are out to make the guests as comfortable as possible. The food is also excellent. The booking process was smooth and the hotel very responsive and flexible.

The staff was very nice and very helpful and the food was very tasty. The entire facility was very clean, well maintained and beautiful. (lots of plants and flowers)

The Internet did not reach the rooms but that allowed us to disconnect so maybe not the worst problem, no heat or AC in room but a nice fireplace which made it cozy. The bed was very hard but was fine for the one night we were there.

The staff were amazing. Made us feel very comfortable at all times.

Lack of wifi in the rooms was disappointing for a non budget hotel

Everything! What a good place, staff, facilities. They was very kind to us, respectful and friendly. We love this place

The room floor was too cold.

Great location, very friendly and accommodating staff, beautiful gardens. The food was good.

Our room was cold in spite of the fireplace and hot water bottle.

Modern and well laid out

All of it but it's the staff that make this place so special. From Ibrahim's foot massages, to the attentiveness of the staff at all times following us round with a portable fire, making the fires in our room, cleaning our hiking boots and the food in the restaurant is sublime. Couldn't have had a nicer stay! The view of the volcanos is incredible, and the hotel arranged our bisoke hike transport and it was great.

Make sure the hotel is providing reasonable and local taxi rates, we had to provide external prices for reference and they were alot cheaper....

Very friendly staff, good location, fireplace in the room

Although it was cold, doors and windows were open all the time. Because of this, the places in the lodges were heated with a charcole device, that was unhealthy and not very sustainable.

The fire in the room's fireplace each evening was wonderful and cozy. And enjoying a cappuccino while looking out at amazing mountain views was lovely.

The staff was very hospitable. The cook was very accommodating to our needs. The scenery is gorgeous.

Nothing

Everything about this place was excellent. We stayed for one night but arrived quite early so had 2 lunches, dinner and breakfast around a planned trip to see Golden Monkeys in the National Park. The bungalow style accommodation was wonderful - huge, very private and set in its own garden and with a powerful shower. Staff set up a fire and hot water bottles during dinner service to ward off cold winter nights - we felt very pampered! Food and service uniformly excellent, from cheerful front desk staff to attentive waiter and bar staff, and a personal welcome from the hotel manager. It was lovely to be looked after so well. The grounds were very nice and we took a short walk out of the lodge which was also interesting and nice.

Nothing at all - one of the nicest hotels we’ve ever stayed in