Reviews of Address Jabal Omar Makkah 5 stars
7123 Prince Mohammed Bin Salman Road, Makkah, Saudi Arabia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel was sparkling clean, modern and very spacious!
The location is a bit far especially if you’re travelling with elderly people. Though to ease that, there’s a haram shuttle every 5mins or so 24/7
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI loved the lobby and the decoration, the room was very cleaned, the staff were polite, friendly and helpful
The food is not delicious in the buffet and in the lounge, the room service take long time. Most important thing that the prayer room is not opened all time
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in July 2025
Verified reviewAll
Dear Ms. Edina, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Ms. Edina, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome… Show more
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe receptionist was amazing the laundry service is great and food is really good
They take forever to bring anything. I needed a different pillow it took them about 1.5 hours to bring them I had to call them many times
Dear Ms. Maha, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We have notified our team about your unpleasant experience and with the help of your valuable feedback we will be able to overcome shortfalls and provide efficient yet effective service. Please give us another chance to prove ourselves sometime soon. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Ms. Maha, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service. Please be assured that we pay very close attention to details and we have received your kind … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Dear Mr. Muhannad, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Muhannad, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welc… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBeautiful décor and luxurious room finishing (panoramic suite was excellent) Musalla area well designed and very convenient for prayer Food quality very good, healthier options available Special mention for staff member Amirul, who was attentive and professional
Service did not match 5-star standards (staff rarely smiled or checked on guests) No clear information at check-in about dinner times/venues/shuttle Lifts have no visible indicators, difficult for elderly/disabled Shower water pressure and temperature were poor Lounge coffee very disappointing, no barista option Dinner and breakfast service slow, orange juice not offered unless requested Confusing policy: half-board buffet restaurant we were charged for drinks, but in the included lounge drinks are complimentary
Dear Mr. Zalkernane, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Zalkernane, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured tha… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNothing
I am writing to express my disappointment regarding my recent stay at Address Hotel Jabel Omar Makkah. Unfortunately, several aspects of my experience did not meet my expectations. Firstly, the service in my room was lacking. I had specifically requested a double bed; however, I was provided with a twin bed instead. Additionally, I encountered issues with the speakers connected to Harm, which were not functioning during my stay. Furthermore, the check-in process was poorly managed, causing unnecessary delays. I arrived at the hotel after a long stay at Loopy Hotel, having been there since 3:00 AM without any support until the hotel manager intervened and assisted me with my check-in at 11:30 AM. While I was assured that the staff would contact you to provide comprehensive support, I have yet to receive any follow-up communication regarding my concerns.
Dear Mr. Ali, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We have notified our team about your unpleasant experience and with the help of your valuable feedback we will be able to overcome shortfalls and provide efficient yet effective service. Please give us another chance to prove ourselves sometime soon. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Ali, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service. Please be assured that we pay very close attention to details and we have received your kind f… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewHotel atmosphere, infrastructure, interior and exterior design and Location is great
Breakfast Food Quality, test and service could be improved
Dear Mr. Muhammad, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Muhammad, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean nice people
Nothing
Dear Mr. Isa, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Isa, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome y… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything
Late check-in
Dear Mr. Saeed, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. Saeed, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe hotel was marvelous, I loved everything about it.
Dear Ms. Aisha , Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Ms. Aisha , Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcom… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewCleanliness and breakfast
Location
Dear Mr. , Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. , Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay v… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewTower 2 has better rooms, my family in tower 1 was not as happy as us.
Walking around 7 mins
Dear Mr. , Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Mr. , Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay v… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewRooms are clean but you have to ask for amenities
Hotel location is very far
Dear Guest, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay very close attention to details and we have received your kind feedback about the highlighted areas of improvements. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Guest, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. Please be assured that we pay … Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewHotel had excellent ambiance and we enjoyed the stay
Dear Guest, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you again. Kind Regards, Management Office Address Jabal Omar Makkah
Dear Guest, Thank you for staying with us. Our team here at Address Jabal Omar Makkah is committed to providing high-quality guest service, and we are thrilled to hear that we made a good impression on you. We look forward to welcome you… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified review