Reviews of Crowne Plaza Riyadh Al Waha by IHG 4 stars
8430 Uthman Ibn Affan Rd, Al Waha, 11564 Riyadh, Saudi Arabia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReception Quietness
The desert fron the coffee shop was not the best
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewPleasant Staff with good room service.
Overall my stay over two nights was good but the last night was disastrous. The fire alarm in my room went off twice at approximately 4am and 6am. I learnt at check out that the loud, piercing alarm affected everyone on my floor due to a guest in one of the rooms smoking.
Dear Mr. Richard, Greetings from Crowne Plaza Riyadh Al Waha, Thank you for choosing to stay at our hotel, and we appreciate that you took the time to share with us your experience. Your feedback is extremely valuable to us. As we use feedback to continuously improve the guest experience. Please accept our sincerest apologies for the experience you went through during your stay. We already take your feedback into our consideration, and we will contact you sooner to understand more. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Crowne Plaza Management.
Dear Mr. Richard, Greetings from Crowne Plaza Riyadh Al Waha, Thank you for choosing to stay at our hotel, and we appreciate that you took the time to share with us your experience. Your feedback is extremely valuable to us. As we use fee… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewthe facility and staff were outstanding. great support and excellent reception services. i like the restaurant specially breakfast was great. the location is awesome and easy to go out/in , easy to approach downtown and reach all location in Riyadh fast. the future of the location is great near to king Salman park it will be a high recommended from my side all the time
i didn't like car parking arrangement need to improve. the basement parking is good; however, better arrangement can be provided.
Dear Mr. Khalid, Greetings from Crowne Plaza Riyadh Al Waha Hotel! We sincerely thank you for choosing to stay with us, and we truly appreciate you taking the time to share your experience. We are also grateful for your positive feedback regarding the professionalism of our Front Desk team, as well as we are glad to know that you enjoyed our hotel facilities and location. We appreciate your comment and opinion regarding the car parking area, and please rest assured that your note is taken into our consideration. As we always aim to satisfy our guests during their stay. Once again thank you and we look forward to see you and serve you gratefully. Sincerely, Crowne Plaza Management.
Dear Mr. Khalid, Greetings from Crowne Plaza Riyadh Al Waha Hotel! We sincerely thank you for choosing to stay with us, and we truly appreciate you taking the time to share your experience. We are also grateful for your positive feedback … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewLocation,room size,
Old hotel, not well maintained,water at night cold and in the morning very hot, towels very old and not fresh,bad smell in the rooms.
Dear Mr. Jehad, Greetings from Crowne Plaza Riyadh Al Waha! Thank you for choosing to stay at our hotel. We appreciate your positive feedback about our hotel location and room size. As well as we would like to thank you for sharing us your experience. Regarding the valuable points you mentioned, please note that we are taking it into our consideration. As we always aim to satisfy our guests during their stay. Thank you again and we looking forward to see you and serve you gratefully. Sincerely Crowne Plaza Management.
Dear Mr. Jehad, Greetings from Crowne Plaza Riyadh Al Waha! Thank you for choosing to stay at our hotel. We appreciate your positive feedback about our hotel location and room size. As well as we would like to thank you for sharing us you… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewDear Mr. Tamer, Greetings from Crowne Plaza Riyadh Al Waha! Thank you for choosing to stay at our hotel. We would like to thank you for sharing us your experience and we are glad that you had a great stay with us. We appreciate your valuable and positive feedback and rating. As we always aim to make our guests' experience exceptional and memorable. As well as, we are delighted to know that you were satisfied with our staff professionalism. Once again thank you and we look forward to see you and serve you gratefully. Sincerely, Crowne Plaza Management
Dear Mr. Tamer, Greetings from Crowne Plaza Riyadh Al Waha! Thank you for choosing to stay at our hotel. We would like to thank you for sharing us your experience and we are glad that you had a great stay with us. We appreciate your valua… Show more
Reviewed: 30 June 2025 · Stayed in April 2025
Verified reviewThe room was spacious, the location was convenient, and the staff were very friendly. Overall good.
Dear Mr./ Ms. NJ, Greetings from Crowne Plaza Riyadh Al Waha! Thank you for choosing to stay at our hotel. We would like to thank you for sharing us your experience. We are delighted to see your positive feedback and rating regarding our hotel' location, cleanliness, comfort, and it's a pleasure to know that you were satisfied with our staff service and enjoyed our facilities. Once again thank you and we look forward to your return. Sincerely Crowne Plaza Management.
Dear Mr./ Ms. NJ, Greetings from Crowne Plaza Riyadh Al Waha! Thank you for choosing to stay at our hotel. We would like to thank you for sharing us your experience. We are delighted to see your positive feedback and rating regarding … Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewStaff, swimming pool
Bed not comfortable
Dear Ayman, Greetings from Crowne Plaza Riyadh Al Waha! Thank you for choosing to stay at our hotel. We are delighted to hear your positive feedback about our staff service. As well as we would like to thank you for sharing us your experience. Regarding the the notice you have mentioned, please rest assured that we are taking it into our consideration. As we always aim to satisfy our Guests during their stay. Thank you again and we looking forward to see you and serve you gratefully. Sincerely Crowne Plaza Management.
Dear Ayman, Greetings from Crowne Plaza Riyadh Al Waha! Thank you for choosing to stay at our hotel. We are delighted to hear your positive feedback about our staff service. As well as we would like to thank you for sharing us your experi… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified review