Reviews of Doubletree By Hilton Jabal Omar Makkah 4 stars
Jabal Omar, 24231 Makkah, Saudi Arabia

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewEverything about my short stay
The value was still high but facilities are very good
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewCar parking should be free
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewI loved my bedding! It felt like I was sleeping on clouds. I didn’t want to get out of bed.
The view was not so great
Dear valued guest, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are more than pleasure to hear that you had a comfortable and pleasant stay in our property. Once again, thank you for your patronage and looking forward to welcoming you soon again. Kind Regards. DoubleTree by Hilton Jabal Omar Makkah Management Team.
Dear valued guest, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are mo… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewComfortable beds, clean rooms,good choice of food
Lifts were slow and front office female staff were not too responsive to waiting and tiring customers.
Dear Fatimah, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay with us and I will definitely share your valued feedback with all concerned departments to improve our services to match your needs and to increase your satisfaction in the future. Once again, thank you for your patronage and looking forward to welcoming you soon again. Kind Regards, DoubleTree by Hilton Jabal Omar Makkah Management Team.
Dear Fatimah, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighti… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff was friendly especially Fawaz at the reception Restaurant staff looks after guests very well Food was great
Dear Jawad, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are pleased to hear that you had a comfortable and pleasant stay in our property. Once again, thank you for your patronage and looking forward to welcoming you again. Kind Regards, DoubleTree by Hilton Jabal Omar Makkah Management Team.
Dear Jawad, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are pleased t… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean and room service is excellent
Breakfast prices look higher
Dear Shafiul, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay with us and I will definitely share your valued feedback with all concerned departments to improve our services to match your needs and to increase your satisfaction in the future. Once again, thank you for your patronage and looking forward to welcoming you soon again. Kind Regards, DoubleTree by Hilton Jabal Omar Makkah Management Team.
Dear Shafiul, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighti… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWe had a pleasant stay at Doubletree Hilton. The room was nice and spacious. The breakfast was great, even better was the staff who helped us in every way possible. I hit my foot very bad, and they offered us to bring breakfast to our room, brought us ice when we needed it, and etc. I truly appreciated it.
Dear valued guest, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are more than pleasure to hear that you had a comfortable and pleasant stay in our property. Once again, thank you for your patronage and looking forward to welcoming you soon again. Kind Regards. DoubleTree by Hilton Jabal Omar Makkah Management Team.
Dear valued guest, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are mo… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewExcellent service and location is near Mosque. Breakfast was good with a lot of varieties.
Dear Abdi, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are pleased to hear that you had a comfortable and pleasant stay in our property. Once again, thank you for your patronage and looking forward to welcoming you again. Kind Regards, DoubleTree by Hilton Jabal Omar Makkah Management Team.
Dear Abdi, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are pleased to… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was good
Dear valued guest, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are more than pleasure to hear that you had a comfortable and pleasant stay in our property. Once again, thank you for your patronage and looking forward to welcoming you soon again. Kind Regards. DoubleTree by Hilton Jabal Omar Makkah Management Team.
Dear valued guest, Thank you for choosing DoubleTree by Hilton Jabal Omar Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. We are mo… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified review