Room space

Clean and location

Stayed in August 2025

Close by Kaba

Stayed in August 2025

That i have to notify the reception before they can clean the room

1. Proximity to Haram 2. Clean room

Stayed in August 2025

their room service is not great. We kept asking for water but during entire stay we failed to get that.

Their infrastructure is good and clean.

Stayed in August 2025

Avoid to accommodate beside Africans (Nigerian) they are very noise and disrespectful towards the others privacy and using the common area as its their own place

I was surprised with the facilities and the room conditions, little bit small but amazing

Stayed in August 2025

No view

Stayed in August 2025

Wifi speeds and the fact that mobile data does not work inside

Location, cleanliness

Stayed in August 2025

Comfortable rooms

Neat and clean facility

Stayed in August 2025

I like the room it's clean

I like the location

Stayed in August 2025

The facility lacks regular cleanliness, and the breakfast provided does not include boiled rice.

The premises are well-maintained and in excellent condition, making them suitable for efficient operations. Additionally, the location is in close proximity to the Haram area.

Stayed in August 2025

The juices for the Breakfast Should be advertised that the hotel is at the bottom of a steep hill

Friendly staff Decent size room Clearly regular cleaning of public parts

Stayed in April 2025

A good hotel with a nearby location to Alhram..a lot of shops there where you can buy gifts and a lot of supermarkets.. Highly recommended..

Stayed in April 2025

Housekeeping, they won’t clean your room or change bedsheets everyday. And when you call reception, they can take a while to get you something, like tissues towels etc. And a bit far to walk to and from Masjid-e-Harram we had to take a taxi every time and the taxis unfortunately would ask for a different fare every single time, it’s like we need to bargain.

Comfy beds, clean room and bathroom. For the price we paid we are happy with the room we got. The manager and receptionist staff are so friendly and accommodating.

Stayed in January 2025

The location from Alharam not confortable and the hotel doesn’t provide a shuttle service

The cleanliness of the room and the breakfast are nice Thank you to Ahmed who arranged for us the transportation to the airport, he is helpful

Stayed in April 2025

We didnt actually sleep as we were only in Mecca for under 24 hours and only booked the room to freshen

Stayed in March 2025

May be the distance to Haram

Staff, Cleaning

Stayed in March 2025

Cleanliness is spotless

Stayed in March 2025

Iftar was weak. Other things were normal

Stayed in March 2025

Not value for money. It a bit expensive considering the walking distance from the hotel which is infact atleast 20 minutes walk upto Masjid Haram for the young people. You have to walk uphill as well. There is no shuttle service provided by the hotel. And if you take a taxi , it takes more than 30 minutes to drop you at Haram as it has to take a long route. I don’t know about the bus, may be you have to change twice and that may take hours to reach Haram. I booked this hotel through Booking.Com as I reposed trust in them for years. This time I had a very bad experience as they have profoundly shaken my trust in their platform. So do check other options as well before making your decision with Booking.com. And never give your credit card details to them. The overcharge they have facilitated on my credit card is still disputed as they have refused to refund me the amount in question leaving me to lodge complaint against them on other forums. Now on I will try other platforms for hotel reservations.

Nice and helpful staff. The rooms were clean. The breakfast was good.

Stayed in February 2025

Breakfast wasn’t up to the mark. There was no selection of fruits at all. It would have been better if more attention was paid to the food.

The property was very clean and modern.

Stayed in February 2025

The only issue was taxi. Many taxis refused to take us back to the hotel. The hotel is a 10 minute walk which can be cut short by using the escalators in Anjum Hotel. Taxis cost about 20-25SAR one way. Only white taxis took as back to the hotel, green ones rejected us.

Great Value for money I was very cautious booking the hotel as it is brand new and there were mixed opinions on various websites. However, I decided to give it a chance after being recommended by a family friend. It definitely was exactly what I expected and needed. The breakfast varied each day and is your average breakfast. The pastries were delicious and different juices were available. The timings were 7am-10:30am. The kingsize rooms were MUCH smaller than the twin bedrooms. Our family booked a combination of both. I would highly recommend booking the twin rooms as it is bigger. All rooms had AC and a walk in shower/bathroom. Everything was good condition and clean which is the most important when going for Umrah and in a hot country. The hotel is pristine and there are restaurants right nearby within walking distance. If you are looking for low-cost abayas, there are a line of shops just a 1 min walk to the right of the hotel. I would highly recommend if you are not worried about walking or taking taxis. They also accommodated an early check in and helped us get a big taxi to fit our entire family once our trip came to an end.

Stayed in February 2025

Room are very clean bio very good

Everything is fine

Stayed in February 2025

N/A

I like the cleanness, food.

Stayed in February 2025

Pedestrian was under construction

Clean new hotel, the staff mostly speak arabic

Stayed in January 2025