8.5

Reviews of Qasr Al Sahab Hotel Makkah

Al Azizia, 24243 Makkah, Saudi Arabia

  • Qamar

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Mahmoud

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Abdarhman

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Nasir

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Fahad

    Reviewed: 9 June 2025 · Stayed in April 2025

    Verified review
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  • Benrabia

    Reviewed: 26 May 2025 · Stayed in March 2025

    Verified review

    The hotel is great and clean, the staff were great and welcoming, the food is great too

  • Atiq

    Reviewed: 19 May 2025 · Stayed in March 2025

    Verified review
  • Emad

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    The cleanliness, staff and location

    Breakfast is a shame Parking is not efficient

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  • Abusaif

    Reviewed: 13 May 2025 · Stayed in March 2025

    Verified review

    - The Ramadan breakfast was so good, very delicious, great Chef. _ very helpful and nice staff, unfortunately I forgot the names

    The bed is not that comfy The water of the shower comes very much slowly, a pump is very much needed

  • Mostafa

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review
  • Omar

    Reviewed: 20 April 2025 · Stayed in March 2025

    Verified review
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  • 7.0 Good
    Murshed

    Reviewed: 11 April 2025 · Stayed in March 2025

    Verified review
  • Asha

    Reviewed: 10 April 2025 · Stayed in March 2025

    Verified review

    I did not like the food

  • Amjad

    Reviewed: 6 April 2025 · Stayed in March 2025

    Verified review
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  • Khabbab

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    The hotel is clean and the staff is friendly. I would highly recommend it.

    Property response:

    Dear Valued Guest, Thank you so much for your kind words and wonderful feedback. We are delighted to know that you found our hotel clean and our staff friendly, as we always strive to provide a welcoming and comfortable experience for all our guests. Your recommendation means the world to us, and we truly appreciate your support. We look forward to welcoming you back in the future and continuing to exceed your expectations. Kind regards, Hotel Management

    Dear Valued Guest, Thank you so much for your kind words and wonderful feedback. We are delighted to know that you found our hotel clean and our staff friendly, as we always strive to provide a welcoming and comfortable experience for al… Show more

    Qasr Al Sahab Hotel Makkah
    31 March 2025
  • 7.0 Good
    Ahmed

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    Comfortable beds

    A lot of devices and equipments didn't work comfortably. When I received the room, they didn't tell me about all the facilities I had to ask for everything. Dinner( suhor) time and WiFi.

    Property response:

    Dear Valued Guest, Thank you for your feedback and for sharing your experience with us. We are pleased to hear that you found our beds comfortable, as your relaxation and comfort are our top priorities. Upon reviewing our records, we did not find any reported issues regarding devices or equipment not functioning during your stay. Our team is committed to maintaining all amenities in optimal working condition, ensuring our guests have a seamless experience. Additionally, we found no record of inquiries regarding facilities, dinner (Suhoor) timing, or WiFi during your stay. However, we understand that proactive communication is key. We apologize if there was any lack of information provided at the time of check-in. Moving forward, we will ensure that our reception team provides all necessary details regarding available facilities and services to enhance the experience for all our guests. Should you face any concerns or need assistance during future stays, we encourage you to reach out to our staff immediately so that we can address and resolve them promptly. Your satisfaction is our priority, and we are here to provide you with the best possible experience. Kind regards, Hotel Management

    Dear Valued Guest, Thank you for your feedback and for sharing your experience with us. We are pleased to hear that you found our beds comfortable, as your relaxation and comfort are our top priorities. Upon reviewing our records, we … Show more

    Qasr Al Sahab Hotel Makkah
    29 March 2025
  • Mehdi

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    Very nice hotel for the price value, located not far from the haram, thumbs up to the reception staff and the chef for the good and delicious suhur!

    Unfortunately they don’t offer fotour meal as well

    Property response:

    Dear Valued Guest, Thank you so much for your kind words and detailed feedback! We are delighted to hear that you found the hotel clean, great value for the price, and conveniently located near the Haram. Your appreciation for our reception staff and the chef, particularly for the delicious Suhur, truly means a lot to us. We acknowledge your feedback regarding the lack of a Fotour (breakfast) meal option. Your insights are invaluable, and we’ll take them into consideration as we continuously strive to enhance our services to meet our guests' expectations. We look forward to welcoming you back in the future and providing an even better experience! Kind regards, Hotel Management

    Dear Valued Guest, Thank you so much for your kind words and detailed feedback! We are delighted to hear that you found the hotel clean, great value for the price, and conveniently located near the Haram. Your appreciation for our recept… Show more

    Qasr Al Sahab Hotel Makkah
    25 March 2025
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  • Sekinah

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    This was my Second time staying at the property and 3rd including my family’s visit because I loved the staff’s warmth and welcoming hospitality at this hotel. It’s good value for your money and conveniently located in the main shopping district of Makkah

    The facilities like the shower flooding the whole bathroom when you take one need more tending. It can’t be helped I guess cus the last time I was there it was the same issue but all in all good place

  • Liaqat

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review

    Hotel Location such a helpful staff

    Nothing wrong with

    Property response:

    Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that you found the hotel’s location convenient and our staff so helpful. Your recognition means a great deal to us, as we always strive to provide exceptional service to all our guests. It’s wonderful to know that you had such a pleasant experience without any concerns. We look forward to welcoming you back soon for another fantastic stay. Kind regards, Hotel Management

    Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that you found the hotel’s location convenient and our staff so helpful. Your recognition means a great deal to us, as we always strive to provide exceptional s… Show more

    Qasr Al Sahab Hotel Makkah
    20 March 2025
  • Ibrahim

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review

    Location

    Booking search

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback about your stay at Qasr Al Sahab Hotel. We are delighted to know that your experience was excellent and that you enjoyed the services and amenities we provide. We truly appreciate your kind words and look forward to welcoming you back in the future for another wonderful stay. Kind regards, Qasr Al Sahab Hotel Management

    Dear Valued Guest, Thank you for sharing your feedback about your stay at Qasr Al Sahab Hotel. We are delighted to know that your experience was excellent and that you enjoyed the services and amenities we provide. We truly appreciate… Show more

    Qasr Al Sahab Hotel Makkah
    17 March 2025
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  • Ahmad

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review

    Reception is having a good service. Location is next to the Al-Salam shopping center. Many mini markets are around the hotel. You can buy all what you need easily.

    There was no hot water in the toilet. We used to have shower with cold water. We called the reception they sent one employee to check with low communication skills and the problem was not solved. We asked for electricity adapter but reception said it is not available. There is no bus shuffle from the hotel to the Grand Mosque.

    Property response:

    Dear Valued Guest, Thank you for taking the time to provide your detailed feedback regarding your stay at Qasr Al Sahab Hotel Makkah. We’re delighted to hear that you appreciated our reception staff’s service and the convenient location near Al-Salam shopping center and several mini markets. Ensuring our guests have access to all they need easily is something we strive for. We sincerely regret the inconvenience you experienced with the hot water in your room. After investigating the matter, we found that the issue was caused by misuse of the mixer, which led to its damage. We apologize for any discomfort this may have caused during your stay and are taking steps to address such issues more effectively. We are also pleased to inform you that a shuttle bus to the Jamrat main station is available for your convenience. Your feedback is highly valuable to us, as it allows us to improve our services and provide a better experience for all our guests. We look forward to welcoming you again and making your next stay more enjoyable and seamless. Qasr Al Sahab Hotel Administration.

    Dear Valued Guest, Thank you for taking the time to provide your detailed feedback regarding your stay at Qasr Al Sahab Hotel Makkah. We’re delighted to hear that you appreciated our reception staff’s service and the convenient locati… Show more

    Qasr Al Sahab Hotel Makkah
    9 March 2025
  • Kamal

    Reviewed: 8 March 2025 · Stayed in March 2025

    Verified review
  • Souhail

    Reviewed: 1 March 2025 · Stayed in March 2025

    Verified review
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  • Fathima

    Reviewed: 26 February 2025 · Stayed in January 2025

    Verified review
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