Reviews of Osturat Emaar Hotel 2 stars
Al Aziziya District, Mahbas Al Jen, Al Aziziyah, 21452 Makkah, Saudi Arabia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation is best as the Govt bus takes you to Haram
Everything was best
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation Cleaning
Air conditioning not good
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation only
No facilities , no response, no telephone, smallest rooms and washrooms, no toiletries
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewEasy and comfortable bus service to Masjid Al Haram
Only paid parking available
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGood location
Room ac stopped working once , sink hose broke once by itself , u need to request for room cleaning otherwise they will not clean
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLocation of hotel, the fact that there is free shuttle from government just an underpas ahead. Housekeeping was excellent.
Free parking not available, its all paid parking. A coffe table and chair would be nice addition.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe area around the hotel is very good, masjid is very close and proximity to haraam is 5 to 8 min by taxi
The booking was showing shuttle facility to and from haram but the hotel didn't provide shuttle service
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewStaff (specially reception staff ) Tallal
Transport from hotel to haram they distrub us
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewEverything
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewFor over 12 hours, there has been no AC (extremely hot country), no electricity at all, and no running water. We had to leave the hotel and boom elsewhere because our pilgrimage time is limited and we have no access to take showers to ensure we are clean or even charge our phones. These are the bare necessities of a hotel. After completing hours/long pilgrimage, we had to come back to the hotel and walk up 9 flights of stairs because even the elevators stopped working. We were also locked out of our room because the electric key cards wouldn’t work so we have wasted over 15 hours waiting around during this precious time.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe hotel is just perfect. The guy “Talal” at the reception is very kind and helpful. It is clean and convenient. Good value for the money.
No shuttle bus as expected