4,8

Bewertungen für Charming house on large property on Vato

Norrviksvägen 54, 760 21 Vätö, Schweden

Unterkunft ansehen
  • 3,0 „Purer Stress, ohne Erholungseffekt.“
    Birgit

    Bewertung abgegeben: 2. August 2023 · Übernachtet am Juli 2023

    Echte Gästebewertung

    Die Lage war sehr schön.

    Weder konnte man sein Zimmer abschließen, noch mit einem Vorhang Abdunkeln. Kosten wurden zusätzlich genannt, die nicht in den Bedingungen standen. Daraufhin durften wir nicht mehr auf dem Gelände stehen, was aber gut war, weil man sich bei der verqueren Auffahrt das Auto hätte kaputt machen können. Außerdem wurden wir bedroht von den Inhabern. Es war unaufgeräumt und die Inhaber sehr aufdringlich.

    Antwort der Unterkunft:

    Thank you for your feedback Birgit. It’s good for people to know that we don’t lock rooms, it’s safe here. If you had told us this was a concern we could have put a hook on the inside for you. There are curtains in that room, we will look into putting more opaque ones. We don’t remember having threatened you, that is for your account. When you arrive at 00:30 and check in ends at 22:00, you are lucky to have got in at all. You didn’t even notify us of your arrival time. We decided to call you and find out at 22:20. You were still at the airport, complaining you couldn’t find your rental car. We could have simply told you to stay somewhere else that night. Charging for a non-listed service is standard in most businesses. On top of that we made you a magnificent breakfast twice, on short notice, for which you agreed to pay 100 SEK, but you only paid 90 SEK. You don’t seem to be willing to pay for the service you receive. So you lost our support when you were unwilling to even discuss this. And yes, we did bring it up several times. We do not think that is intrusive. Do you know any business that let’s you get away with not paying? We can see that you can easily have your time wasted, when you want a relaxing holiday. When you kept telling us that any time was no good time to discuss this, we had no choice but to lock you out of the parking area. It’s too bad that you allowed your days here to be wasted for a few hundred crowns. It seemed we could have got along, but you showed your dark side, by being unwilling to consider paying for a service that you ordered. Both of you became uncommunicative and hard to be around from the moment we brought up payment for staying up 2,5 hours on call for you to let you in, which in hind sight, we should not have done and paying the price you agreed for breakfast. Thank you, anyways, because now this fee is in the conditions for others to see and booking will now support it as well.

    Thank you for your feedback Birgit. It’s good for people to know that we don’t lock rooms, it’s safe here. If you had told us this was a concern we could have put a hook on the inside for you. There are curtains in that room, we will look i… Mehr anzeigen

    Charming house on large property on Vato
    16. August 2023
  • Ergebnisse 1 - 2

laden

Gäste haben auch diese Unterkünfte bewertet:

Die Gästebewertungen drücken die persönliche Meinung der Kunden von Booking.com aus, die nach ihrem Aufenthalt einen Fragebogen ausgefüllt haben. Diese Aussagen müssen nicht mit der Meinung von Booking.com übereinstimmen. Unsere Richtlinien für Gästebewertungen ansehen

Lädt ...