Reviews of Clarion Hotel Sign 4 stars

The location and the pool area

Room had no blinds, lighting was poor, one lap did not work. Shower head kept moving to one side.

The walls were surprisingly thin and it was possible to hear snoring from an adjacent room

The hotel foyer is lovely. The location is great, near the metro and Arndale Express. The breakfast selection is very good. The outdoor pool is lovely and warm.

The rooms are very basic (and quite run down) considering it was nearly £300 a night. Barely any storage I.e. no wardrobe/drawers. The mini fridge wasn't plugged in. Air conditioning didn't work. Breakfast is 06:30-09:30 but staff start clearing up at 09:00. The swimming pool costs a small fortune (£55 for one adult and two children) and can only be used between 09:00-12:00.

Great breakfast. Great variety, fresh omelette made in front of you with a variety of fillings. Fresh pancakes and waffles. Lots of fresh fruit and breads.

Charge for pool. Bathroom lights stopped working. Had to go to reception twice to get it fixed.

Great location. Friendly staff Breakfast fantastic

Nothing

That the rooftop pool closes at 9pm

Friendly check in staff.

The rat that came into reception. The spa cost extra and was closed together with the roof top bar at 2100. So not available for me when this was one of the reasons I booked the hotel. At breakfast it was busy (to be expected) but there were no free tables as 40% of them (I counted) were covered in used dishes and left over food from earlier guests with nobody clearing them. No seats to sit down.

Loved the location, lobby area and breakfast. The family room had proper beds rather than sofa beds. Staff were all friendly.

The family room was very cramped with no storage. The family rooms are the furthest from the lifts so although they were quiet, it is a lot of walking for little legs.

This is my third time in this hotel, eveything was perfect Will def be back soon 😉

Good location, easy to get places

All the rooms looks the same and easy to get lost.

Both excellent

Very helpful staff .however we booked a superior room . When we arrived this was not available on our first night even though it was paid for in advance. We where put into a standard room for the first night However when we went to the room it had empty beer bottle bin not empty and toe nail clippings on the floor not the ideal start . However the lads at the desk got it sorted very quickly and we got a lovely room for rhe remainder of our stay

It is in a good location not far from bars and restaurants and a small 7 Eleven. Views from our room 601 were fantastic over the park.

The spa was very disappointing. It was very small, few facilities and an unfriendly lady in the bar/lounge area.

Great gluten free option at breakfast

Good position, near the central train and bus station. Maybe the only positive point of the whole hotel. Also staff was quite nice and polite. And the air inside the room was at the right temperature, so that sleep was well affected. I had good nights sleep.

Breakfast was undedr the expectations of such a high level structure: no warm milk was available, coffee was bad quality. The room was made up very late in the afternoon, sometimes at 4 p.m. was not made up yet, so we had to wait for an hour or so, out of our room, which was regrettabile because we were worn out by the day around the town and would have wanted to relax in the room. The room was never properly clean, on the floor we have found the same debris during a whole week. In the toilet a vague urine bad smell was always present. The elevators were often overoccupied and sometimes you had to wait several minutes before finding a free lift.

Staff at reception were so helpful amd kind, bar and restaurant were fabulous, we upgraded and well worth rhe superior room (views over the park). Thumbs up to the cleaners, our room was spotless! Lovely walk to the old town and minutes from the station. Overall amazing experience.

Nothing not to unlike!!

Good location . Excellent breakfast.

Corridor outside room was used to store trolleys with towels and sheets. Made it feel walking through laundry storage room when going in and out of room.