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Reviews of Best Western Hotel Norrkoping City 4 stars

Nya Rådstugugatan 16, 602 42 Norrköping, Sweden

#25 of 38 hotels in Norrköping

Guests' Choice

Review score

Based on 299 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was bigger than the bed structure. It doesn't really bother me, but it's a strange configuration if you ask me.

    Location and breakfast

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Great breakfast, convenient location. But the room was very small and wifi was not working.
    • Business trip
    • Solo traveller
    • Economy Single Room without Window
    • Stayed 4 nights

    The room was much smaller than I had imagined. Wifi wasn't working inside the room. I came for a short work trip, but then the wifi was not working at all. It was quite disappointing.

    Breakfast was great, loved it. The majority of the staff were nice and friendly. The location was very convenient with walking distance to restaurants.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    7.0
    Good
    • People with friends
    • Family Studio with One King Bed and Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no empty parking around the hotel

    The breakfast was good

    Stayed in July 2025

  • Reviewed: 8 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was great.

    Stayed in July 2025

  • Reviewed: 22 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking was very hard to find

    Stayed in June 2025

  • Reviewed: 17 June 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small elevator? More a gripe than anything.

    A clean hotel in a great central location at a good price with a solid breakfast. Booked at a competitive price and was very satisfied with the stay. The staff were very friendly and helpful.

    Stayed in June 2025

  • Reviewed: 26 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast, good location, comfortable beds.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Short walking distance from train station and good breakfast as well

    Stayed in April 2025

  • Reviewed: 21 March 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit dark room. No working table. Too soft bed. Breakfast made "without love" :)

    Location and service. Free sauna. Restaurang

    Stayed in March 2025

  • Reviewed: 20 January 2025

    7.0
    Dirty
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Room were dirty

    Breakfast and location

    Stayed in January 2025

  • Reviewed: 10 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The vending machine in the hallway was broke but it had no problem to still take my money! Ordered hot chocolate but it just gave me a cup of hot water.

    Stayed in August 2024

  • Reviewed: 5 October 2024

    8.0
    Value for money
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Relaxation area didn’t work on one of the days of our stay. We visited at 4:30 pm (very well within the relaxation times).

    The location is fantastic and it’s a basic, value for money hotel. You get what you pay for. The relaxation area was a really comfort the first day of the stay. The sauna and the jacuzzi didn’t work the second day and there was no notice about it on the door or the floor. Breakfast is good and some of the staff are really great and helpful, others are not interested in the hospitality business and seem totally disinterested. Overall, it’s was a good experience.

    Stayed in October 2024

  • Reviewed: 25 September 2024

    7.0
    Okay but not super
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The lady who checked us in let us wait for five minutes while doing things on her computer, and didn’t seem to like her job very much. The staff in the bar was very nice, but the hotel and the bar seemed to be run. Y different companies.

    Clean, nice lounge and restaurant, although the room was extremely basic and didn’t even have a closet. Very nice breakfast however with nice staff.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    First Grey changes to old Grey. Need small renovation: paint, new floor cover. No wardropes , no iron. Parking place only on street. No gym in house

    Breakfast ok, room was clean, location at the city center, good restaurant . Room size ok.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and easy access to the town. Hot tub was good after active week.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    Great choice when staying in Norrköping
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not greeted by staff upon checking in. Lack of information in the room regarding the stay.

    Centrally-located near the canals. Fantastic breakfast!

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    Very good location. Simple hotel with a good breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel, it neads a renovation. No free parking.

    Good location in the centre. Very beautiful town with old factory which was changed to the art museums. Good breakfast.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite disapointing. There was no shampo in the room or body soap. Advertised spa was a dirty jacuzzi that has not been cleaned for a long, long time, and no chance to use spa in the morning. Staff was not very friendly. Parts of room were dusty, visably not cleaned very well.

    Great breakfast!

    Stayed in August 2024

  • Reviewed: 22 July 2024

    8.0
    Peaceful room and beautiful restaurant for breakfast
    • Leisure trip
    • Solo traveller
    • Economy Single Room without Window
    • Stayed 1 night
    • Submitted via mobile

    The room was in need of surface renovation. The doors had taken damage at some point and the surfaces were also in need of painting. Opening and closing the door of the shower box was quite difficult due to the small side of the bathroom. When I was getting out of the shower, I tried to open the door slowly outwards but it still crashed loudly against the toilet seat. I had to open the door inwards and go through the small space left between the door and the wall.

    A peaceful stay for one night with a comfortable bed. Getting to the railway station from the hotel was quick, and views of the rapids are almost next to the hotel. I was especially impressed by the beautiful furniture in the restaurant, which was also used for breakfast. One of the most enjoyable places to have breakfast in my life. Plenty of dishes were available for the breakfast. As a Finn, special thanks from me for the porridge and berries.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    8.0
    Comfortable stay in central Norrköping
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No mini fridge, no access to rooftop outside spa working hours

    Clean, good breakfast, central location, hotel bar, comfortable rooms

    Stayed in July 2024

  • Reviewed: 6 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Whirlpool and Sauna in the 5th floor. Amazing Breakfast. Friendly Staff.

    Stayed in June 2024

  • Reviewed: 4 July 2024

    7.0
    Good, but plenty to improve on. Will not be returning soon
    • Leisure trip
    • Solo traveller
    • Economy Single Room without Window
    • Stayed 1 night
    • Submitted via mobile

    The bathroom wasn’t great. None of the dispensers worked and this was clearly known as handhelds were provided. The tv only had 3 channels that worked, none of which showed the major football tournament match. The restaurant attached was extremely good but also super expensive

    The breakfast was good and staff were friendly and helpful

    Stayed in July 2024

  • Reviewed: 21 June 2024

    7.0
    Good location but unsafe in case of a fire.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Windows could not be opened. A serious safety hazard. Imagine if a fire had broken out in the corridor. Each room should have been equipped with a gadget to open the window. Now you had to go to reception to request it. Better still, the current windows should be replaced. Incredible this is even allowed in the 21st century. Spa area only open from 3-9pm. Would have been lovely to use it first thing in the morning.

    Handy location. Nice breakfast.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Breakfast area was very good :) The bar was also good. so overall fine. However when we booked the place we were given a room without window which was not mentioned at the time of booking. We had to pay extra to get a room with Window

    Stayed in May 2024

Showing 1 – 25

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