Reviews of Kiruna Accommodation Sandstensgatan 24
24 Sandstensgatan, 981 92 Kiruna, Sweden
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEasy to find and check in. The place was tidy and taken care of, which was nice. The location was good as well, with many of Kiruna's attractions nearby.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery easy to check in and on very short notice; the place was very clean
There is no fresh air in the toilet and shower - it smells a bit bad. The walls are thin, you can hear the neighbours.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGood location in a nice, quiet neighborhood, not far to all attractions. A spacious and comfortable room. Clean bathrooms.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBathroom is bad 🫣 it’s broken
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewComfy bed. Decent value considering other options in Kiruna.
One bathroom and one shower for a number of rooms was a nuance. I understand they are in process of upgrading to have more but not there yet.
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewVery comfortable bed, and the communication was also good. It’s ideal that you can check in at any time. We arrived very late, around midnight.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewEverything was great and well organised!
Noises at 6 am from another guests.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewComfortable guesthouse with nice beds and linen provided (hence comfort level is great), separate toilet and shower. Room 3 is spacious, warm and clean.
Very limited equipment in the shared space (no kitchen) - only one small microwave, kettle, fridge and some basic utensils, so no cooking available, only heating up of food. No basin in shared space so guests have to wash dishes in toilet/shower, making it messy and inconvenient. We would have appreciated the guesthouse host to show some compassion to us as our motorcycle had broken down in Lofoten and we had to delay our check in date by 1-2 days. Although the room we booked was available on booking.com for the next few days after our reservation date, host disagreed to us changing our check-in dates, meaning we had to forgo our booking and pay for the room anyway. She argued that it was her policy not to waive fees for change of dates even though we pleaded for her understanding due to our emergency. Regardless, she showed no empathy and was rude in our correspondence. We’ve enjoyed our interactions with Swedish people all over Scandinavia and this was our first unpleasant experience. I will not stay here again because of her attitude and poor customer service.
Dear Guests, Thank you for bringing up your concerns so we can also clarify to you again our stand regarding our cancellation policy. As much as we wanted to give considerations to our guests, we also need to consider the company itself as well as to have a fair standards to all our guests. Since you have booked the room days before your stay, that means possible guest wasnt able to book the room anymore. When the change has been brought to us 2 days before the check-in date, that means the possibility of having that room empty is really high. Changing the date of the booking was not allowed since the same room has been booked already. Compared to the other accommodations around the area, we are one of the most affordable one so to say it was over priced we correctly say that, thats the standard price for most of the accommodations around the here. It is very important to read the policy before booking your accommodation to avoid complains and dissatisfaction. We would greatly suggest that you choose a more flexible term of booking cancellation based on you ability to reach your booked accommodation. Thank you! -The Management
Dear Guests, Thank you for bringing up your concerns so we can also clarify to you again our stand regarding our cancellation policy. As much as we wanted to give considerations to our guests, we also need to consider the company itself as… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewTypical scandinavian house in quiet part of Kiruna. Big plus for self check in and check out, everything was understanding. Pleasurable atmosphere, the room was simply equiptment. Share WC and shower.
From my point of view, only the small kitchen board to prepare simply foods.
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewThe facilities were clean, staff were friendly and helpful
They didn't have the northern lights tour nor snowmobile rides, they state on the website they offer
Reviewed: 25 April 2025 · Stayed in March 2025
Verified reviewClean and quiet.
In Winter a bit of a walk to supermarket. Location a bit far out.
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewFriendly. I loved meeting with other guests.
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewThe host was kind enough to notice us when the northern lights were visible outside.
Towels were shabby so we used our own towels instead. At the entrance, it said that they provide airport transfer but when we asked for it, the owner simply said that it wasn’t available for the week somehow. It would have been if the owner provided the number of local taxi companies that are reliable. The stay was overall very uncomfortable, we expected more for the price we paid.
Dear Guests, We thank you for leaving your comments during your stay with us. Yes, we normally send a message to our guests when we start to see the Northern Lights outside the property. Also, give some recommendations where to see it and the possible forecast in the coming days. The transfer from the accommodation to the airport is not for free nor included when booking the accommodation. Due to the increasing number of tourist in the area during the winter season, we tried to help our guests and make some transfer for them only when our driver is available. We dont take advance booking more than 1 day as we need to make sure not to have a lot of cancellations. The same as booking a taxi, we cannot also take bookings if we dont have available drivers for the transfer. As for the reliable taxi companies, theyre reliable but ofcourse, it as well matters if they have available drivers to do it. The property has wifi connections that enables our guest to search several taxi company around the area. In general, thats what most of all our guest did if they cannot book a transfer from the taxi we suggested. The amount you have paid might be much expensive in some places you have visited but not here in Kiruna. If you try to check the other accommodations here, 900 Sek for a night for 2 guests is one of the most affordable accommodations here. It is best to carefully select a property that fits for your need and comfort rather than choosing the cheapest available accommodation and expect more when we also have provided what the property offers to the guests. We still hope to see you in your next visit. Thank you! -The Management
Dear Guests, We thank you for leaving your comments during your stay with us. Yes, we normally send a message to our guests when we start to see the Northern Lights outside the property. Also, give some recommendations where to see it and … Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewconfortabile room, separate wc and shower, waste sorting, any reservations for excursions
only 1 wc/shower for 4 rooms (2+ people min), no kitchen, a little dust
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewVery good price for accomodation in Kiruna.
The one toilet, one shower and living room are shared with all guest, which could be a bit cramped in the morning and evening.
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewClean, comfortable, the living room is well equipped, but there is no stove to cook food. If you don't mind, this place is really perfect. In addition, the owner gives guests complete freedom, which makes guests happy.
Shared toilets and bathrooms, sometimes you need to wait