Reviews of Scandic Crown 4 stars
Polhemsplatsen 3, Centrum, 41111 Gothenburg, Sweden

Loading
Guests also reviewed these properties:
Cape Town, South Africa
Ankara, Turkey
Guelph, Canada
Mórahalom, Hungary
Naousa, Greece
Letnitsa, Bulgaria
Morzine, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location of the hotel is great. You walk right into the city centre. The jacuzzi is nice. You have to book it beforehand, but it is free. The staff is very nice.
There were construction activities on our Floor. We asked, and the builders would not begin before 11:00. But they started at 7:30. Not nice, but we were upgraded to a very nice room for the next night.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewFriendly staff and comfortable room. Great location for the city centre.
Hello Rosie, Thank you so much for your lovely feedback. it means a lot to us! Best regards, Tea at Scandic Crown
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewKids friendly. Accommodating to give me the type of room best suitable. Great breakfast.
Dear Lovisa, thank you so much for your kind review! We're delighted to hear that you found our hotel kid-friendly and that we could accommodate you with the room that best suited your needs. We're also glad you enjoyed the breakfast – we hope to welcome you and your family back again soon! Best regards, Elsa at Scandic Crown
Dear Lovisa, thank you so much for your kind review! We're delighted to hear that you found our hotel kid-friendly and that we could accommodate you with the room that best suited your needs. We're also glad you enjoyed the breakfas… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewConveniently located for the main train/bus station and also for the city centre attractions. Staff were very friendly and helpful. Bar was pleasant in the evening, though expensive as you'd expect for a city hotel in Sweden. Best feature has to be the amazing buffet breakfast, there is everything you could possibly want and plenty of it. We had to book our breakfast time on check-in as we were told the hotel was full and therefore expected to be busy at breakfast, but we still found it very well-run, well-stocked and with plenty of tables available.
It's slightly expensive because it's in the city centre. Our room was very small for 3 adults, and a bit hot (fan was provided), but was OK for 1 night. The public areas were clean, but the bedroom and particularly bathroom could have done with more cleaning - not bad, just could be better.
Dear Roger, Thank you for your kind and detailed feedback! We're glad you enjoyed the central location, friendly staff, pleasant bar, and especially our generous breakfast buffet. We appreciate your comments regarding the room size, temperature, and cleaning — we’ll take this into consideration to improve our guests’ experience. We hope to welcome you back again soon! Best regards, Elsa at Scandic Crown
Dear Roger, Thank you for your kind and detailed feedback! We're glad you enjoyed the central location, friendly staff, pleasant bar, and especially our generous breakfast buffet. We appreciate your comments regarding the room size, tem… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPerfect location for travelling using the trains. Very comfortable beds. Lovely breakfast but a bit pricey. Plenty of space in the rooms.
Nothing
Dear Rebecca, Thank you for your review! We're glad to hear that you enjoyed the location, the comfortable beds, and the spacious rooms. It's also great to know you liked the breakfast. We truly appreciate your feedback and hope to welcome you back soon! Best regards, Sofia
Dear Rebecca, Thank you for your review! We're glad to hear that you enjoyed the location, the comfortable beds, and the spacious rooms. It's also great to know you liked the breakfast. We truly appreciate your feedback and hope to … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFantastic location, clean, comfortable rooms and helpful staff. Great breakfast.
Nothing!
Hi Kate, Thank you so much for taking the time to leave a review, and thank you so much for the nice ratings! We are really glad you are happy with choosing us and happy to hear you liked our hotel. Welcome back anytime! Best regards, Reception Scandic Crown
Hi Kate, Thank you so much for taking the time to leave a review, and thank you so much for the nice ratings! We are really glad you are happy with choosing us and happy to hear you liked our hotel. Welcome back anytime! Best regards, Rece… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewThe location was perfect - within walking distance of the train station and close to parks and shops. Our room was a good size and had everything we needed. There was an excellent range of food available at breakfast, including provision for people with special dietary needs, and despite the hotel being very busy it was well organised so that it wasn't over-crowded. We ate at the hotel restaurant one evening and were pleased with the quality of food and the efficient service. (We stayed at several other Scandic hotels on our trip and found the service consistently good)
We had no problems with anything.
Hello Peter! Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us, from our central location and well-equipped room to the varied breakfast and smooth organisation, even during busy times. It's also great to know you had a positive experience at our restaurant and that our team provided the level of service you expected throughout your Scandic journey. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon! Best regards, Anton Reception Scandic Crown
Hello Peter! Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us, from our central location and well-equipped room to the varied breakfast and smooth organisation, even during busy times. I… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt was just okay the room was was nice bed was very comfortable.
There’s a lot of wasted space could have put a fridge in the rooms and tea and coffee .
Hello Colin! Thank you for sharing your feedback with us. We're glad to hear that you found the room nice and the bed very comfortable. That’s always great to know! We also appreciate your suggestions regarding the room layout and amenities. Your comments about the use of space and the addition of a fridge and tea/coffee facilities are valuable, and we'll be sure to take them into consideration as we look for ways to improve the guest experience. We hope to welcome you again in the future! Best regards, Anton Reception Scandic Crown
Hello Colin! Thank you for sharing your feedback with us. We're glad to hear that you found the room nice and the bed very comfortable. That’s always great to know! We also appreciate your suggestions regarding the room layout and amen… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery good location. Quiet, comfortable beds, very good breakfast with plenty of choice. Nice table football for the kids.
The bathroom was a bit outdated and the shower could have been a bit cleaner.
Hi Vibeke, Thank you for your review, we really appreciate it. We are so glad to hear that you enjoyed our activities for the children and had a great start to the day with our delicious breakfast. We're sorry to hear the room wasn't entirely to your satisfaction. Overall, it seems you had a good stay and we would like to welcome you back at any time. Have a lovely day! Best regards, Emma Scandic Crown
Hi Vibeke, Thank you for your review, we really appreciate it. We are so glad to hear that you enjoyed our activities for the children and had a great start to the day with our delicious breakfast. We're sorry to hear the room wasn'… Show more