Recensioni su Vox Hotel 4 stelle

Dear Gabriele, Thank you for taking the time to provide such detailed feedback from your stay. We are sincerely sorry to read that your experience was a disappointment and that we failed to meet your expectations in several key areas. Regarding your comments on the price and the room size, we want to clarify that our prices are dynamic and fluctuate based on demand, date, and the specific room type chosen. Our compact, windowless rooms, for example, are offered at a different price point to provide a more budget-friendly option. However, what matters most is that you felt the value did not match the price you paid, and for that, we are truly sorry. Your satisfaction is our priority, and we regret that we failed to deliver on this. We also apologize for the service lapse at reception and the frustration regarding daily housekeeping. We are reviewing our procedures to ensure a smoother check-in process and to better communicate our housekeeping services to our guests. Furthermore, your feedback on the food quality in our breakfast and restaurant has been taken very seriously and shared directly with our Head Chef for review. We appreciate your candid feedback as it is crucial for our improvement. We are sorry that your experience led you to this conclusion, and we will use your comments to improve. Best regards, Wilma Vox Hotel

Dear Gabriele, Thank you for taking the time to provide such detailed feedback from your stay. We are sincerely sorry to read that your experience was a disappointment and that we failed to meet your expectations in several key areas. Reg… Mostra altro

Hello Paolo, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the breakfast! We're sorry to hear that the room did not meet your expectations. Some of our rooms are compact and windowless, and we do our best to make this clear during the booking process. We truly appreciate your input and will look into how we can improve communication about room types. You're very welcome back – we also offer larger rooms with windows that might suit you better! Best regards, Wilma Hyltse Vox Hotel

Hello Paolo, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the breakfast! We're sorry to hear that the room did not meet your expectations. Some of our rooms are compact and windowless, and we… Mostra altro

Hello Ivan, Thank you very much for your feedback. For your safety, we have decided to keep the windows locked. To ensure your comfort, we have installed a new air conditioning system, which is available for use as needed. Additionally, we have opted not to include mini-bars in the rooms. This decision, made recently, aims to encourage more meaningful connections with our guests in our bar and restaurant, where we hope to provide an even better experience. We offer rooms in various categories to cater to the diverse needs and preferences of our guests, ensuring everyone finds a suitable option. Thank you sincerely for sharing your experience with us — we greatly appreciate your feedback! Best regards, Wilma Hyltse

Hello Ivan, Thank you very much for your feedback. For your safety, we have decided to keep the windows locked. To ensure your comfort, we have installed a new air conditioning system, which is available for use as needed. Additionally,… Mostra altro

Good morning Alessandro! Thank you for your feedback, i really hope that you could enjoy anything on your stay. If you have the possibility I would really appreciate if you could send us an email with more information about where improvement is needed! I really hope to see you back here soon. Have a great day Best regards Madelene Åström Front Desk Vox Hotel

Good morning Alessandro! Thank you for your feedback, i really hope that you could enjoy anything on your stay. If you have the possibility I would really appreciate if you could send us an email with more information about where improve… Mostra altro