Reviews of Hotel Convent - Hotel & Resort Adria Ankaran 4 stars
Jadranska c. 25, 6280 Ankaran, Slovenia
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewWe did not have breakfast as we left 30 minutes after arrival.
Wow, what a disaster that place turned out to be! The room we got was terrible - super dark, cramped, and nothing worked: no air conditioning, no lights, nothing. It looked more like a janitor's closet than an actual hotel room. Moreover, the hallways didn't have AC either! No AC in 2025! If you're going to advertise yourself as a four-star hotel, you better have basic air conditioning throughout the building. Let me describe the desk staff. When we complained about the broken AC, the receptionist acted like we were being unreasonable. We had to argue with them just to get a room where the air conditioning worked. They wanted to send up a handyman to tinker with it instead of just moving us to a decent room. We did not hear an apology, no "let me see what I can do for you" - just attitude. After we finally got a room with working AC, we decided to check out the gym. Well, guess what we found? There was no air conditioning, and the whole "gym" was smaller than my living room back home. Then we made the mistake of going to see their beach. I'll never get that image out of my head: children were entertaining themselves by pulling massive clumps of seaweed out of gross brown water, thinking it was some kind of game. Kilos and kilos of seaweed! That was it for us. We went straight back to the room, booked a hotel in Portorož, and got out of there as fast as we could.
Dear Larisa, We are sorry to hear that our services and accommodation did not meet your expectations. At our hotel, we always follow internal procedures – in case something in the room is not working, our maintenance team will first inspect it and, if the issue cannot be resolved, we will of course offer a room change. This was also the case in your situation. We understand that your experience reflects your personal perception; however, we always strive to ensure every guest has a pleasant stay. Nevertheless, we will take your comments into consideration for our future improvements. Kind regards, Anzhelika Sales manager
Dear Larisa, We are sorry to hear that our services and accommodation did not meet your expectations. At our hotel, we always follow internal procedures – in case something in the room is not working, our maintenance team will first inspec… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat stay,wonderful,helpful reception team.
The breakfast was a little chaotic and the quality lacking but I can get past that as this is a great stopover spot. WiFi good and all very organised.
Dear Graham, Thank you for your kind words! We're glad you enjoyed your stay and appreciated our reception team and overall organization. We appreciate your feedback on breakfast and will work to improve. Kind regards, Anzhelika Sales manager
Dear Graham, Thank you for your kind words! We're glad you enjoyed your stay and appreciated our reception team and overall organization. We appreciate your feedback on breakfast and will work to improve. Kind regards, Anzhelika Sales m… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewnice location, comfortable bed, delicious meals
The swimming pool opens late.
Dear Zsuzsana, Thank you for your kind words! We're glad you enjoyed your stay. We appreciate your feedback about the pool opening hours. Hope to welcome you again soon! Kind regards, Anzhelika Sales manager
Reviewed: 9 September 2023 · Stayed in August 2023
Verified reviewGreat Breakfast ,hotel was clean & relaxing
Charged for Carpark, no sun loungers at hotel so had to pay for them on resort beach, room said it had a patio but this is actually a shared area our room as in an ex convent only had a small window.
Reviewed: 7 September 2023 · Stayed in September 2023
Verified reviewLocation of the hotel
The beach is not that exciting. Koper habour is not close, but nearby. The camping between beach and hotel makes the beach very crowdy.
Reviewed: 17 August 2023 · Stayed in August 2023
Verified reviewBreakfast was good. The location of the hotel was also good, but the seawater on the beach stank - you couldn't swim in it, only in the pool.
Accommodation of 9m2 or less is definitely not worth the money I paid for one night's stay. Also, the staff at the breakfast room had absolutely no smile on their faces - which makes me think as a guest that they are unhappy with the hotel management.
Reviewed: 14 August 2023 · Stayed in August 2023
Verified reviewReviewed: 18 May 2023 · Stayed in May 2023
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 September 2022 · Stayed in August 2022
Verified reviewShould like to get a bread without gluten and more dried fruit and seeds for sports muesli
To much peopel and I didnt and I need to wait for the tabel out in the morning