Reviews of Wellness Hotel Montis 4 stars
Radegunda 58, 3330 Mozirje, Slovenia
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBreakfast and dinner were very good. Many possibilities for excursions. The wellness area was also very nice
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewOk breakfest
Small room Very remote from the town The road is for skilled drivers only Had difficulty locating it, since every sign read “Golte” instead of Hotel Montis… Dinner selection could be a bit better (wider)
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBeautiful location
Nothing really
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff was great, food was good, the location was great, walks and hikes were wonderful.
It has nothing to do with the hotel, but we couldn't find any water fountains on the hikes, so make sure to fill up before going on hikes.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewClean, nice stuff
Nothing
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation. Nature around hotel.
Too expensive for what it offers.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe location is beautiful! Lots of great views of the valley and the Dolomites, and great walking trails (we were there in the summer). Not too crowded and ideal for "recharging your batteries". Plenty of additional amenities.
When it comes to half board, keep in mind that drinks during dinner are not included (I've never had a case where a package with a paid meal didn't include juices as well as during breakfast). Furthermore, please note that a good portion of the amenities mentioned on Booking (at least that's how it was when we booked) are not included in the price, and that the use of the wellness area is restricted to 16+ years of age. The pool is in the pictures, but it is no longer offered by the property. However, the receptionist was Nina, a trainee, who was very helpful and helped us feel more comfortable, despite the hotel management's misleading advertising, which was not complimentary. Kudos to Nina!
Dear Mr. Marin, thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the beautiful surroundings, the wonderful walking trails, and the peaceful atmosphere—our location truly is perfect for recharging one’s batteries. We also sincerely appreciate your kind words about Nina. She will be happy to know that her friendly and helpful approach made a positive impact on your stay. Regarding the age restriction in the wellness area, guests are informed of this in the first message upon booking, as access for children is not suitable due to the nature of use (visitors are typically withour clothes). As for drinks at dinner, please note that they are not included in half board, which is standard practice, as it is not an all-inclusive service. The swimming pool is currently not part of our offer and is not advertised on Booking.com – the information on our page is accurate to the services we provide. We will still take your feedback as encouragement to further improve the clarity of our descriptions. We hope that despite these points you took away pleasant memories, and we would be happy to welcome you again in the future. Your Montis team
Dear Mr. Marin, thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the beautiful surroundings, the wonderful walking trails, and the peaceful atmosphere—our location truly is perfect … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe hotel offers a relaxing getaway in the mountains. The staff are very friendly, breakfast is excellent, sauna is included in the price. I think with a half-board it's a good value for money.
Visitors of the sauna apparently do not know the sauna etiquette (eg. about using the towels, not using the swimsuits, about being silent/considerate of others ...) - I guess they would benefit from clearer instructions by staff members.
Dear Ms. Lea, Thank you very much for your visit and for taking the time to share your impressions. We are delighted that you enjoyed a relaxing stay at our hotel and that you were pleased with the location, the friendliness of our staff, as well as the breakfast and sauna offerings. We’re also glad to hear that you found the half-board option to be good value for money. Thank you for your honest feedback regarding the behavior of guests in the sauna. We completely agree that respecting sauna etiquette is essential for the comfort of all our guests. We truly appreciate your suggestion about providing clearer guidelines and will make sure this is better communicated to our visitors. We hope to welcome you back again soon. Your Montis team
Dear Ms. Lea, Thank you very much for your visit and for taking the time to share your impressions. We are delighted that you enjoyed a relaxing stay at our hotel and that you were pleased with the location, the friendliness of our staff, … Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewWellness area
Reviewed: 28 April 2025 · Stayed in February 2025
Verified reviewLocation is great if you arrive for skiing. Breakfast is dinner are quite ok.
It’s rather a 3 star facility, it probably was OK when it opened but since then no maintenance of the quality. Lack of paying attention to details by the staff resulted a bad experience: odours in the bathroom, stains on the carpet, lack of attention during dinner when you want to order something etc.
Dear Mrs. Agnes, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our excellent location and found the breakfast and dinner to your satisfaction. Having the ski slope right next to the hotel is certainly one of our greatest advantages. We sincerely regret that your overall stay did not meet your expectations. We understand the importance of maintaining high standards and attention to detail, and we will take your comments regarding cleanliness and restaurant service very seriously. Our goal is to provide a comfortable and pleasant experience for every guest. Thank you for your honesty – your observations are a valuable opportunity for us to improve. We hope you will give us another chance and visit us again in the future. Your Montis team
Dear Mrs. Agnes, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our excellent location and found the breakfast and dinner to your satisfaction. Having the ski slope right next to the hotel is certainl… Show more
Reviewed: 29 March 2025 · Stayed in January 2025
Verified reviewReviewed: 6 March 2025 · Stayed in January 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewCosy, near ski slopes, practically sky in.
Dear Natalia, Thank you for your kind words! 😊 We're delighted that you enjoyed the cosy atmosphere and the convenience of our ski-in location. We hope to welcome you back for another great stay Your Montis team
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewGreat location and very good wellness.
Cleanness could be better. Reception stuff could use a smile when talking to customers.
Dear Ema, thank you for sharing your feedback! We're delighted to hear that you enjoyed our great location and wellness facilities. 😊 We appreciate your comments regarding cleanliness and the reception team. Your input is invaluable, and we will certainly address these areas to ensure an even better experience for our future guests. Providing a welcoming and friendly atmosphere is very important to us, and we’ll make sure to remind our team of the importance of a warm and cheerful approach. We hope to welcome you again soon for an even more enjoyable stay! Your Montis team
Dear Ema, thank you for sharing your feedback! We're delighted to hear that you enjoyed our great location and wellness facilities. 😊 We appreciate your comments regarding cleanliness and the reception team. Your input is invaluable, … Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewHowever I have requested some additional vegan dishes and I got answer by email that they ensure me about extra vegan options. There was nothing on the food-line at the first night. Well, I am still waiting for the dinner what the receptionist promised me at that first night. LOL Later I found some food, but it was way below my expectations. Additionally, it should be written by items if it's vegetarian or vegan.
Dear Krisztina, Thank you for your feedback and for choosing Wellness Hotel Montis. We are delighted to hear that you enjoyed our wellness facilities! We sincerely apologize for the misunderstanding regarding the vegan options. Your satisfaction is very important to us, and we regret that we did not fully meet your expectations in this regard. We appreciate your suggestion about clearer labeling of vegetarian and vegan dishes, and we will discuss this with our culinary team to improve the experience for our future guests. Your feedback helps us grow, and we hope to have the opportunity to welcome you again and provide you with an even better dining experience. Please feel free to reach out to us directly before your next stay so we can ensure that your dietary preferences are well taken care of. Your Montis team
Dear Krisztina, Thank you for your feedback and for choosing Wellness Hotel Montis. We are delighted to hear that you enjoyed our wellness facilities! We sincerely apologize for the misunderstanding regarding the vegan options. Your satis… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewCozy atmosphere, great staff, great environment... People looked happy and relaxed, but still service was great. Food as well.
Dear Nives, Thank you for your wonderful review! We are thrilled to hear that you had a great weekend with us, surrounded by snow and good vibes. 😊 It's always a pleasure to know that our cozy atmosphere, friendly staff, and beautiful environment contributed to your relaxing stay. We also appreciate your kind words about our service and food – your satisfaction is our greatest reward! We hope to welcome you back soon for another memorable getaway. Until then, stay happy and relaxed! Wellness Hotel Montis team
Dear Nives, Thank you for your wonderful review! We are thrilled to hear that you had a great weekend with us, surrounded by snow and good vibes. 😊 It's always a pleasure to know that our cozy atmosphere, friendly staff, and beautiful… Show more
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewLocation, food, spa, skiing. Lovely
The bed linen on one of my beds wasn't fully clean, but it was manageable
Dear Mrs. Nika, Thank you for your kind review! We’re delighted to hear that you enjoyed our location, food, spa, and skiing. It’s wonderful to know that you had a lovely stay with us. 😊 We sincerely apologize for the issue with the bed linen. Cleanliness is very important to us, and we appreciate you bringing this to our attention. We will make sure to address this with our housekeeping team to ensure it doesn’t happen again. We truly appreciate your feedback and hope to welcome you back for an even better experience in the future! Your Montis team
Dear Mrs. Nika, Thank you for your kind review! We’re delighted to hear that you enjoyed our location, food, spa, and skiing. It’s wonderful to know that you had a lovely stay with us. 😊 We sincerely apologize for the issue with the bed l… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewThe nature of the mountains, snow. excellent
Hotel (apartment) difficult access for families with small children...the elevator does not work, the stairs to the apartment are frozen... The staff at the reception are lost, they don't know how to explain anything. The gondola supposedly runs every half hour, and when we went it ran every hour, crowded, everyone except hotel (apartment) guests have priority. The food is terrible!
Dear Mr. Mario, Thank you for sharing your feedback. We are happy to hear that you enjoyed the beautiful mountain nature and snow. 😊 At the same time, we sincerely regret the challenges you faced during your stay. We understand that accessibility is important, especially for families with small children, and we apologize for any inconvenience caused by the elevator and stairs. We will address this issue with our team to ensure better conditions. Regarding the cable car schedule, we would like to clarify that it operates according to a set timetable and when needed, more frequently. We apologize if there was any miscommunication and appreciate your feedback. We are also sorry to hear that our food did not meet your expectations. Your comments will be shared with our culinary team as we continuously strive to improve our services. We truly appreciate your input and hope to have the opportunity to provide you with a more enjoyable experience in the future. Your Montis team
Dear Mr. Mario, Thank you for sharing your feedback. We are happy to hear that you enjoyed the beautiful mountain nature and snow. 😊 At the same time, we sincerely regret the challenges you faced during your stay. We understand that access… Show more