Reviews of Grand Hotel Sava Superior 4 stars
Zdraviliski trg 6, 3250 Rogaška Slatina, Slovenia
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Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewTemperature in room was to high!
Reviewed: 21 January 2025 · Stayed in December 2024
Verified reviewThe restaurant's staff was rude, had an impolite attitude toward the guests, and had an indefinite attitude towards guests' needs. My room was with a really bad smell for the whole period of my vacation...
Reviewed: 21 January 2025 · Stayed in December 2024
Verified reviewThe only reason I visit Rogashka is for the water.
I have a dairy allergy and explained this to the restaurant manager and the cook. They said fine but did absolutely nothing, and I was really frustrated and disappointed when, for dinner, I couldn't select any food without dairy or that wasn't fried. The staff was impolite and was rather doing me a favour while performing their duties. Moreover, people who lived in my room before were smoking in the room, and the reception desk manager told me that it cost EUR 50 to change the room, even though it wasn't my fault. I definitely do not recommend Sava anymore for a nice and pleasant vacation.
Dear Guest, Thank you for staying with us and for sharing your experience. We truly regret that your visit did not fully meet your expectations, and we appreciate your honest feedback. Regarding dietary restrictions, we would like to clarify that we do our best to accommodate special diets and allergies, but this requires additional individual effort from our kitchen team. Therefore, we charge a supplement of €8 per meal, which is clearly communicated upon reservation or check-in. We apologize if this was not adequately addressed during your stay. Concerning the smell of cigarette smoke, please note that all our rooms are strictly non-smoking. Despite regular checks, there are unfortunately rare instances where guests do not follow the rules. Your request to change rooms was completely understandable, but due to high occupancy at the time, we were unable to offer an alternative without an upgrade fee. We take your comments seriously and will use them to improve our services further. Thank you once again for your feedback, and we hope to have the opportunity to welcome you again and restore your trust. Best regards, Grand Hotel Sava Rogaška Team
Dear Guest, Thank you for staying with us and for sharing your experience. We truly regret that your visit did not fully meet your expectations, and we appreciate your honest feedback. Regarding dietary restrictions, we would like to clar… Show more
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewKindly personal.
Poorly Maintained Property - Disappointing Experience The property is poorly maintained, and the overall experience left much to be desired. During both breakfast and dinner, desserts were consistently unavailable, which was quite frustrating. For the price paid, I expected a much better-maintained hotel. The hallways were stained and unclean, giving the impression of neglect. There were multiple issues that reflected a lack of care and attention to detail. I would not recommend this hotel, as it did not meet even basic expectations for the price. Very disappointing.
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in November 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewThe room was good (nice renovated bathroom, design of the room needs a little bit of modern update). Breakfast was amazing. A lot of good options and diversity. Pancakes were tasty, fresh omelettes if you wanted, cooked veggies and all sorts of goodies. ROI spa is sooo gooood! Beautiful, modern, relaxing. Hotel staff also treated me with a little cake for my birthday, which was a thoughtful gesture and very much appreciated.
Dinner lacked a little bit of diversity (example: cooked vegetables).
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified reviewThe rooms were very clean and quite. The staff was very helpful
I have stayed near hotels which provide better variaty of food. Overall taste was okay but because I have better experience I wouldn't select this hotel again just because of good.
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 June 2024 · Stayed in May 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 15 March 2024 · Stayed in March 2024
Verified reviewReviewed: 13 November 2023 · Stayed in October 2023
Verified reviewReviewed: 4 October 2023 · Stayed in October 2023
Verified reviewroom cleaning needs improvement
Reviewed: 23 August 2023 · Stayed in August 2023
Verified reviewReviewed: 21 August 2023 · Stayed in August 2023
Verified reviewReviewed: 6 July 2023 · Stayed in July 2023
Verified reviewReviewed: 21 May 2023 · Stayed in May 2023
Verified reviewfriendly staff, nice room, good breakfast
breakfast is late, from 8.00 a. m., it should be available earlier no coffee machine in the room
Reviewed: 27 March 2023 · Stayed in March 2023
Verified reviewlocation
dinner- mostly meat based, very salty, very little for vegan, vegetarian rooms- old, used furniture, bathrooms