Hodnocení – Hotel Lonca 4 hvězdiček

Dear Mrs. Alice, Thank you so much for your kind words! We are delighted to hear that you enjoyed the modern and tasteful ambiance of our accommodation and found your room to be clean and comfortable. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay. Best regards, Hotel Lonca

Dear Mrs. Alice, Thank you so much for your kind words! We are delighted to hear that you enjoyed the modern and tasteful ambiance of our accommodation and found your room to be clean and comfortable. Your satisfaction is our top priority,… Zobrazit více

Dear Lenka! Thank you for taking the time to share your feedback with us. We’re delighted to hear that you appreciated our modern and clean rooms. It’s wonderful to know that these aspects of your stay met your expectations. We sincerely apologize for the issues you encountered regarding the room temperature and the breakfast experience. Your comfort is important to us, and we're sorry to hear that the room felt cold. We'll be reviewing our heating systems to ensure that all our guests enjoy a warm and cozy environment. Regarding the breakfast service, we regret that it was not as smooth as it should have been. We value your suggestion about increasing staff during busy times and will certainly look into this to improve the overall experience. We appreciate your constructive comments, as they help us to continually improve our services. We hope to have the opportunity to welcome you back in the future for an even better stay. Best regards, Hotel Lonca

Dear Lenka! Thank you for taking the time to share your feedback with us. We’re delighted to hear that you appreciated our modern and clean rooms. It’s wonderful to know that these aspects of your stay met your expectations. We sincerely ap… Zobrazit více

Dear Mrs. Vera! Thank you for taking the time to share your experience with us! We’re pleased to hear that you were satisfied with your stay and appreciated our cleanliness, spacious accommodations, and breakfast. Your recommendation is truly valued. We’re sorry to hear that the absence of a fridge impacted your experience and that our facilities didn’t fully meet your expectations. Your input is important to us as we strive to improve, and we hope to have the opportunity to welcome you back in the future for an even better stay. Best regards, Hotel Lonca

Dear Mrs. Vera! Thank you for taking the time to share your experience with us! We’re pleased to hear that you were satisfied with your stay and appreciated our cleanliness, spacious accommodations, and breakfast. Your recommendation is tru… Zobrazit více

Dear Madana, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our hotel beautiful and appreciated the cleanliness and excellent breakfast offerings. Your satisfaction is our top priority, and it is wonderful to know that we met your expectations. We look forward to welcoming you back for another memorable stay. Best regards, Hotel Lonca

Dear Madana, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our hotel beautiful and appreciated the cleanliness and excellent breakfast offerings. Your… Zobrazit více

Dear Mr. Zdenek! We take all guest feedback very seriously, and we are genuinely sorry to hear that you felt uncomfortable during your stay. However, after a thorough internal investigation into the events you described, we have found discrepancies between the account provided and the actual events that took place. Upon your arrival, our team worked diligently to ensure your stay was comfortable, and at no point did any of our staff rummage through your belongings. Our staff member did apologize for any misunderstanding, and we offered assistance to ensure your concerns were addressed immediately. We want to assure you and future guests that the safety and security of our guests is our top priority. Our team is trained to follow strict protocols to protect the privacy and well-being of everyone staying with us. We are committed to creating a welcoming and safe environment and encourage guests to report any issues they encounter so we can resolve them promptly and professionally. Kind regards, Hotel Lonca

Dear Mr. Zdenek! We take all guest feedback very seriously, and we are genuinely sorry to hear that you felt uncomfortable during your stay. However, after a thorough internal investigation into the events you described, we have found discr… Zobrazit více