Reviews of Hotel Mitra, Story Hotels 3 stars
Prešernova Ul. 6, 2250 Ptuj, Slovenia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel and the inside design is beautiful, the rooms are clean and the breakfast was really delicious with a wide range of options to eat. The staff was incredibly friendly and you also have the chance to taste delicious slovenian wines there! Really recommended!!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location, very nice ambience, great breakfast, scenic surroundings
Staff somewhat brusque, no tea / coffee / water-kettle in the room
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLovely breakfast, helpful staff, great location, and nice big room.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBeautiful old building right in the middle of Ptuj. Great varied breakfast .
Nothing.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation, atmosphere, wellness, coffee, comfortable bed....
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewAll good, good service
Broken toilet
Thank you for your review! We are glad you were satisfied with our service. We apologize for the issue with the toilet – we always strive to keep our accommodations flawless and comfortable. You are always welcome, and we hope to see you again.
Thank you for your review! We are glad you were satisfied with our service. We apologize for the issue with the toilet – we always strive to keep our accommodations flawless and comfortable. You are always welcome, and we hope to see you ag… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation and comfort
Nothing
Thank you for your wonderful review! We are glad you were satisfied with the location and comfort of our accommodation. You are always welcome, and we would be delighted to host you again.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewWhen we checked in, Sacha was very informative of where to park our car, and gave us a map to ensure we knew where to go. Check in was very informative , including restaurant recommendations for the evening. We also paid to do the wine tasting experience which we would highly recommend. There was only one member of staff working, and they were still able to discuss the wines in detail, provided some history of the wine regions and we had time for a chat about different parts of Slovenia we hadn’t been to yet. Amazing service, very friendly, approachable and knowledgeable.
We loved everything!
Thank you for your wonderful description of your experience, we are glad you enjoyed the warm welcome, helpful recommendations, and the wine tasting. We are especially pleased that you appreciated our dedication and knowledge about wines and Slovenia. You are always welcome!
Thank you for your wonderful description of your experience, we are glad you enjoyed the warm welcome, helpful recommendations, and the wine tasting. We are especially pleased that you appreciated our dedication and knowledge about wines an… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewPosition
Thank you for your kind words about the location. We’re happy you stopped by and hope to host you again in the future. You are always welcome.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat location and personel. Nice interiors and terrace. Breakfast was also fine.
Time has made some marks already on this hotel. Lights in the rooms are not bright enough, therefore interiors look a bit sad in the evening.
Thank you for your feedback. We’re glad you enjoyed the location, staff, interiors, terrace, and breakfast. We will take your comments about lighting into consideration for future improvements. You are always welcome.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewstaff was extremely helpfull
Thank you so much for your warm recommendation! We’re truly glad you were happy with our staff and would be delighted to welcome you again in the future. 😊
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in May 2025
Verified reviewIt’s closed to the railway station about 20 minutes walk at city center in a quiet area. Everything at this hotel is clean, elegant with high-quality. The breakfast food is fresh and tasty. The staff is very helpful and friendly.
The room is small.
Thank you very much for your kind review – we’re glad you enjoyed the peaceful location, quality interior, and breakfast, and that you appreciated the helpfulness of our staff. Regarding the room size, we understand that comfort is personal – we’d be happy to offer you a larger room next time if available. 😊
Thank you very much for your kind review – we’re glad you enjoyed the peaceful location, quality interior, and breakfast, and that you appreciated the helpfulness of our staff. Regarding the room size, we understand that comfort is personal… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLåg fantastiskt!
Frukosten kunde varit mer variation
Thank you for your comment – we’re glad you enjoyed the location. As for breakfast, we understand that preferences vary, and we’ll do our best to further improve the variety. 😊
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewvery good location in the center of the old town. Good breakfast
We booked a superior room, but it didn't look like it. There was no soundproofing on the corridor side, so slamming doors and other guests talking in the lobby woke us up. We could have booked a standard room.
Thank you for your feedback and your kind words about our location and breakfast. We’re sorry to hear that the superior room didn’t meet your expectations – we understand how important a quiet environment is. We’ll take your comments seriously and look into ways to improve sound insulation in the corridor area. We hope to welcome you again for a more pleasant stay. 😊
Thank you for your feedback and your kind words about our location and breakfast. We’re sorry to hear that the superior room didn’t meet your expectations – we understand how important a quiet environment is. We’ll take your comments seriou… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified review