Reviews of Occidental Ljubljana 4 stars
16 Slovenska cesta, 1000 Ljubljana, Slovenia
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGreat location
Nothing
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewNice room and decor. Super convenient location. Good breakfast. Staff is helpful and nice (except for check in)
Check in girl was kinda grumpy. Didn’t feel very welcoming. No one helped with luggage. Room cleaning isn’t through enough as used dental floss will still be there the next day lol. Bed was a bit uneven. It was kinda loud facing the street.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewA beautiful hotel in a great central location. The room was clean, spacious and had everything you could need (steamer, bathroom essentials, robe, etc). The bed and pillows were the comfiest I have ever slept on. The breakfast buffet is a highlight with an incredible selection of sweet and savoury options.
Nothing to fault!
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation, Cousy
Nothing
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe Occidental is in a central location with parking available in the same building. Easy walk to shops and restaurants. The staff was nice and responsive. Breakfast buffet was good.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very close to all the important landmarks of the city, walking distance to everything, supermarkets, bus station,etc it was clean.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation - clean - quiet - easy parking although expensive
The shower and toilet cubicles with the open sink area. The staff seemed offhand. Lack of storage space. Lack of good quality coffee. Automatic lights for the toilet.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location, easy to get to the main attractions, room was clean and had what it needed
The staff were sometimes very unhelpful. We asked to get some information and recommendations on traveling to lake Bled. We were told the only thing they can organise is a taxi there, we were given a brochure written in Spanish (which I cannot read) and an outdated brochure. Just a bit disappointed, I wouldn’t come here again.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery convenient location, exceptionally clean, staff were helpful and the room was spacious for how close to the Centre it is, the parking was on the expensive side though!
Dear Leah, Thank you for sharing your feedback following your recent stay at Occidental Ljubljana. We are delighted to hear that you found our location convenient, the room spacious, and the hotel exceptionally clean, with helpful staff throughout your stay. We note your comment regarding the parking cost and appreciate your observation. Your feedback has been shared with the relevant departments as part of our continuous efforts to improve the guest experience. We look forward to welcoming you back in the future for another enjoyable stay in the heart of Ljubljana. Kind regards, Oskar Jaskowiak, Assistant General Manager
Dear Leah, Thank you for sharing your feedback following your recent stay at Occidental Ljubljana. We are delighted to hear that you found our location convenient, the room spacious, and the hotel exceptionally clean, with helpful staff th… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe hotel provides parking on site for 35 euro per night which we found really convenient. The beds are comfortable, the location is right in the heart of the city and everything is very clean and looks new.
Our shower was a tad open and exposed to the rest of the room, which would be excellent for couples but less so when sharing the room with friends and family.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReally good location with access to the river right around the corner. Close to lots of restaurants and the heart of the city
Don’t get breakfast - it’s very expensive (€18 per person per day) when there are loads of cafes and bakeries nearby offering breakfast for way cheaper
Dear Rachel, We are grateful for the time you have taken to share your feedback regarding your stay at Occidental Ljubljana. It is a pleasure to know that you valued our privileged location in the very heart of the city. At the same time, we regret that our breakfast did not fully meet your expectations in terms of value. Please rest assured that your remarks have been shared with the relevant teams as part of our ongoing review process. Your feedback is highly appreciated, and we would be delighted to welcome you back on a future occasion to provide you with an even more satisfying experience. Kind regards, Oskar Jaskowiak, Assistant General Manager
Dear Rachel, We are grateful for the time you have taken to share your feedback regarding your stay at Occidental Ljubljana. It is a pleasure to know that you valued our privileged location in the very heart of the city. At the same time,… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location was great. Only a few minutes walk to get to all the tourist areas along the river.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewHotel was really well decorated in Japanese style, very clean lines and tastefully done. Staff very polite and efficient.
Price of breakfast offputting, you would end up eating too much to get value for money. The hotel should consider offering a lower price continental of croissant, coffee, orange juice and yoghurt honey muesli etc.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Occidental Ljubljana. We are delighted to hear that you appreciated the clean design and the professionalism of our staff. We also take note of your comments regarding the breakfast pricing and your suggestion for a lighter continental option. Your observations have been shared with our Food & Beverage team as part of our continuous efforts to improve guest satisfaction and value We truly appreciate your feedback and hope to welcome you back in the future to provide another enjoyable stay. Kind regards, Oskar Jaskowiak, Assistant General Manager
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Occidental Ljubljana. We are delighted to hear that you appreciated the clean design and the professionalism of our staff. We also take note o… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFantastic clean hotel in a great location with very friendly staff
Dear Michael, We greatly appreciate you taking the time to share your impressions following your stay at Occidental Ljubljana. It is wonderful to hear that you found our hotel clean, enjoyed our central location, and experienced the friendliness of our staff. Your positive feedback is very encouraging for our team, and we look forward to welcoming you back for another enjoyable stay in the heart of Ljubljana. Kind regards, Oskar Jaskowiak, Assistant General Manager
Dear Michael, We greatly appreciate you taking the time to share your impressions following your stay at Occidental Ljubljana. It is wonderful to hear that you found our hotel clean, enjoyed our central location, and experienced the friend… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewlocation
did not get good sleep because you cannot turn off the bathroom light which comes on automatically. So room is flooded with bright light every time someone goes to the toilet at night - will never stay here again
Dear Wayne, We are grateful for your feedback regarding your recent stay at Occidental Ljubljana. It is pleasing to know that our location was to your satisfaction. At the same time, we regret that your rest was disturbed by the automatic bathroom lighting system. We fully understand how important uninterrupted sleep is for our guests, and your remarks have been shared with our technical team to review possible improvements. We are truly sorry that this aspect impacted your overall experience and left you with such an impression. We hope you may reconsider in the future and allow us another opportunity to provide you with a more comfortable stay. Kind regards, Oskar Jaskowiak, Assistant General Manager
Dear Wayne, We are grateful for your feedback regarding your recent stay at Occidental Ljubljana. It is pleasing to know that our location was to your satisfaction. At the same time, we regret that your rest was disturbed by the automatic… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe rooms are light, airy and very clean. Charming design details (like the cat etched into the wall in the WC) lend a quirky yet elegant touch. Excellent soundproofing. The cosmopolitan staff are friendly and helpful. All the sights in Ljubljana are just minutes away on foot, and being able to park in the hotel's garage makes it incredibly convenient.
Nothing
Dear Kimberly, What a pleasure it is to know that your second stay with us was just as enjoyable as the first. We are delighted that you appreciated the bright and comfortable rooms, the thoughtful design details, and the convenience of our central location with direct parking access. It is equally rewarding to read your kind words about our team, whose dedication to service is a source of pride for us. Your continued trust is the best compliment we could receive, and we truly look forward to welcoming you back for another memorable stay in the near future. Kind regards, Oskar Jaskowiak, Assistant General Manager
Dear Kimberly, What a pleasure it is to know that your second stay with us was just as enjoyable as the first. We are delighted that you appreciated the bright and comfortable rooms, the thoughtful design details, and the convenience of ou… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
Staff attitute