Wasting water to get it warm. Mind you, the building's plumbing and pipes are probably older.

The location is absolutely unbeatable. Everything is within a few minutes' walk. Nice breakfast choices, room is good-sized. Bed was a little soft for my taste, but I still slept well. Not too loud, though there was a noticeable uptick in noise on the weekend. Showers take a LONG time to warm up. I ended up with a few cool showers as I didn't like seeing that much water run off to get it warm. Friendly staff. Overall nice experience.

Stayed in April 2024

Breakfast, smell in the room, cleanliness

Location, parking, wifi

Stayed in May 2024

Breakfast was good...

Stayed in April 2024

Breakfast could have been better, food was lukewarm and coffee also lukewarm, not a big variety

Great location in the centre of Košice, nice big comfortable and clean rooms, free safe and tea making facilities, cosy bar

Stayed in April 2024

Not enough plugs in the room. No place in the bathroom to place makeup things at all and no mirror in the room, only in bathroom.

It is a cozy nice place to stay.

Stayed in April 2024

Location was amazing , breakfast also very nice...

Stayed in April 2024

Not easy to find the hotel from the back side (parking).

Perfect location, in the heart of old town. Kind staff, very tasty breakfast, minibar.

Stayed in March 2024

Bathroom need some refurbishment, in room 214(fresh paint, rusty radiator exchange) If you need a room with a view, I don't recommend rooms 213 and 214 as windows from these rooms are facing the inner corridor (a bit noisy as other gueasts are passing by)

Location is excellent, direct on the main street/pedestrian zone, staff very helpfull, very good breakfast

Stayed in February 2024

Nothing

Everything. Our first visit to Kosice so booked this hotel after a bit of research and we weren't disappointed. About €8 in a Bolt from the airport. The hotel is right on the main street,which is pedestrianised, so as central as you can be. The staff were all extremely friendly and professional. Our room was great, plenty big enough, spotlessly clean and with aircon. The bed was excellent and very comfy. Although in the centre of town it is very quiet. Breakfast was great with plenty of choice. One day they had a run out of a few things but we were there about 30 mins from finish. If your staying here book the spa, it's fantastic. It's €30 but you get your own private spa for 90 minutes. It has a jacuzzi, sauna, heated relaxing chairs and is a lot bigger than it looks in the pictures. Nice bar too. Didn't eat in the restaurant so can't comment. I would definitely stay here again.

Stayed in February 2024

Wellness is in a private facility that needs to be booked well in advance.

The hotel as a whole is of high standards.

Stayed in January 2024

Great location, spacious and clean room, many breakfast options

Stayed in January 2024

Too small the space for breakfast

Stayed in November 2023

Air conditioning/temperature. 1st night was difficult to sleep as to hot. Had air con fan on all night. Main light did not work. No windows to outside, just windows to internal corridor.

Breakfast very good, varied selection. Room size fine for a single bed. Staff helpful. Location on Hlavna.

Stayed in January 2024

We were there for New Year’s Eve so were slightly disappointed that the hotel didn’t have any evening meal provisions for guests…even a buffet would have been nice. Since I had already contacted the hotel beforehand we were aware of this so called at the Lidl which was nearby for some snacks. We didn’t manage to find a local bar / restaurant that was open either to be able to book into so also helped ourselves to a couple of bread rolls from breakfast which we stored in the fridge in the room. Not a deal breaker and was part of the adventure but might not have suited other travellers. The only other drawback was the coffee in the room…sachets of 3-in-1. I don’t take sweetener so find these too sweet. There are independent coffee shops everywhere so it was a shame that coffee bags or similar weren’t available instead. My only other observation was the skylight, it’s a shame that blackout blinds couldn’t have been fitted into the window recess rather than the long curtains. My husband had to stand on the bed to draw the curtains, which were not that effective at blocking out the light.

Usual continental breakfast - we were also offered a breakfast pack for the airport due to an early return flight but luckily service started at 7 a.m. so didn’t need to take advantage of that. Spa facilities was a nice treat, we had exclusive use for 90 minutes at a cost of €30 which was very reasonable, it included robes and fresh iced / fruit water. Hotel was spotless and ideally located for the old city centre. Although I have given some criticisms I feel that the overall experience was very nice.

Stayed in January 2024

At night it is difficult to find the entrance to the parking lot, since the entrance is from another street and the manager did not consider it necessary to explain it well. At night, after a long journey, we circled around the hotel several times.

Stayed in November 2023

We got a mansard room at the 4th floor , but the elevator worked only to the 3th . No shower curtain . Poor breakfast for a 4star hotel .

The hotel is in the old town, very close to the main attractions, Christmas market and center of the city . The personal is very professional .

Stayed in December 2023

Nothing

Comfortable, clean room. Brilliant location and lovely breakfast

Stayed in December 2023

The staff were lovely and friendly..Location is amazing right on the main street.

Stayed in December 2023

AC/fan can not be controlled and worked noisily all night. Cramped breakfast room.

Location design

Stayed in December 2023

1. I knew I booked two separate beds, but I did not know they were in the mezzanine, and lined up one by one. 2. Because it was in the mezzanine, the room had widows in the ceiling. 3. The night temperature outside was close to zero C. Because the room had windows in the ceiling, with cloth curtains, and just above the beds, there was a draft of cold air from the windows, and quite cold in the room. I had to put the air conditioner to the maximum to warm up and change my pillow direction by 180 to avoid drafting cold air onto my face at night.

The room was good, but that was the last room available at Booking.com with short notice.

Stayed in November 2023

Restaurant service was hit and miss. Room safe has no batteries. Way too warm.

Breakfast fantastic. Staff polite. Bar decent.

Stayed in November 2023

The curtains need to be blackout as the street light right outside our room lit up the room. The room and bathroom decor is a little dated. The shower head attachment was broken but fixed quickly however it was still too low. There was no sink plug so shaving was difficult. Typical of this part of Europe there are no english channels on the TV and no streaming services. More pillow options are needed as the pillows were a bit high. There is no internet in the breakfast room so my morning news read over a breakfast coffee was compromised. The eggs at breakfast were a bit shriveled and there was a lack of fresh fruit. We enjoyed the daily menu at the hotel restaurant but it was not available on the Friday night and the remainder options did not suit.

Excellent location in the old town with perfect parking behind the hotel at a reasonable price. Staff were very helpful and attentive. We received 10% discount on food and beverages at the hotel restaurant and the food was good quality at a reasonable price. Good heating and cooling systems. The room lighting was very good and easy to use. The room had a big bathroom with excellent water pressure. The internet was fast and reliable in the room but didn't exist in the breakfast area. Mini bar was at reasonable prices. The cleaners managed to clean our room while we were at breakfast most days which we find delightful.

Stayed in November 2023

Renovated old hotel , all good but a bit tired

Good location , parking on the site Close to everything

Stayed in October 2023

We were surprised that wellness was not included in the price, however it was worth it to have the wellness experience for only the two of us- for a little extra. So all turned out really great.

Location was great-in the middle of the city and the staff was very polite, helpful and welcoming. Breakfast was ok - healthy, fresh and tasteful.

Stayed in October 2023