9.6

Reviews of Apartmány pod Zámkom

99/55 Cintorínska, 972 01 Bojnice, Slovakia

  • Daniel

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Manu

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Location, size of the apartment and parking

    If we had wanted a sauna, we would have booked one! The apartment was boiling hot as we arrived - 28 degrees! Having spent an hour trying to work out how the air conditioning worked, because on the facilities' descriptions as we booked it clearly stated 'air conditioning', and having called the host several times with no answer, we were finally informed that there is NO air conditioning in the Gentlemen apartment!! No alternative accommodation, discount or refund was offered. Very disappointing, especially with customer service! All information about the area, things to do, etc are solely in Slovacchia language in the folder left by the host for guests. No information is provided in English for foreigners. The towels were prison issued - in other words, did not dry any water, were thin and consumed. Overall not recommended and we would not stay again.

    Property response:

    Hello, it would be better if you studied how the booking platform works. If the property offers at least one air conditioner, it is stated right away, but when choosing a room you have to check if the air conditioner is there, in your choice of the Gentleman apartment, air conditioning is not included in the amenities. In the other apartments, air conditioning is stated, if you chose another apartment, you would have air conditioning. The apartment has external blinds and blackout curtains, you just had to close them and you would be comfortable right away. I picked up the phone for you as soon as I wrote back, so please don't lie. Your behavior was unacceptable and we still left you in the apartment. You could have left and asked Booking for a refund, but you would not have succeeded because the air conditioner was not stated there and the mistake was on your part. Please do not write misleading information here, we have many satisfied guests and we provide high-quality accommodation. Thank you

    Hello, it would be better if you studied how the booking platform works. If the property offers at least one air conditioner, it is stated right away, but when choosing a room you have to check if the air conditioner is there, in your choic… Show more

    Apartmány pod Zámkom
    24 August 2025
  • Dominika

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Michael

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    The location was amazing. So close to the town and the castle. Had an incredible view from the balcony. Decor was very tasteful. Beautiful bathroom although shower is handheld so a little awkward. We appreciated the bottle of wine that was provided.

    Somewhere to put our suitcases and a mirror in the bedroom would have been nice. Also we had great difficulty finding the apartment. Our satnav sent us through a public car park and then down a narrow lane at the end of the car park. Eventually we figured out how to get to it using a map that the owner sent us when we said we were lost. Would have helped to have the map beforehand.

  • Rebecca

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review
  • Dixon

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review

    Very modern apartment, great value and great location

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  • Enikő

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review

    Huge, comfortable apartment.

    -

  • Christopher

    Reviewed: 16 November 2024 · Stayed in September 2024

    Verified review

    It was dirty, front door was broken, and cleaner did not provide hand soap and body wash in washroom with bathtub (toilet was separate and did have soap for the adjacent sink). In general, it is poorly maintained and cleaned. An employee came late after emphasizing the need for soap before suggested 10 AM the following morning (we intended leaving a couple hours before that). The employee came in with wet shoes and walked all around the apartment which confirms the state of care and cleanliness by BAK, spol. s.r.o. This is the Art Deco Apartment offered by BAK Apartments (https://www.bak.sk/prenajom-a-ubytovanie/bak-apartments/apartman-art-deco/). The broken door and challenges to get in should be everyone's notice to find different accommodations.

  • Deana

    Reviewed: 1 November 2024 · Stayed in October 2024

    Verified review

    It was beautiful apartment. Very well done and modern

    Hob didn’t work and not enough toilet roll

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  • Maru

    Reviewed: 11 September 2024 · Stayed in September 2024

    Verified review

    Everything is excellent. Period. 🙌

    The bed was less comfy for me.

  • Pavol

    Reviewed: 3 September 2024 · Stayed in August 2024

    Verified review
  • Jana

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review

    Location is great, near the castle, yet in the peaceful area. Easy check-in, apartment is big, comfortable, nice and clean.

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  • Shai

    Reviewed: 20 July 2024 · Stayed in July 2024

    Verified review

    Good location, apartment was very clean and nice, staff was friendly and helpful.

    Beds were not the most comfortable we had. There is only bath tab, and it was also not so stable, would be great to have proper shower.

  • Monika

    Reviewed: 18 July 2024 · Stayed in July 2024

    Verified review

    Great Short drive to all main attractions

    Bath-during shower water is splashing everywhere Toilet needs to be fixed

  • Mako1980

    Reviewed: 4 July 2024 · Stayed in July 2024

    Verified review

    Perfect location and modern apartment with beautiful view.

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  • Kerrianne

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review

    Fantastic stay

  • Sullydog

    Reviewed: 2 April 2024 · Stayed in March 2024

    Verified review

    fantastic location a short walk to the castle and centre high quality finishings and furnishings beautiful bath and bathroom stunning apartment secure and safe free parking

    nothing!

  • Tomas

    Reviewed: 9 March 2024 · Stayed in March 2024

    Verified review
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  • Veronika

    Reviewed: 12 February 2024 · Stayed in February 2024

    Verified review
  • Peter

    Reviewed: 24 December 2023 · Stayed in October 2023

    Verified review
  • Jana

    Reviewed: 13 October 2023 · Stayed in September 2023

    Verified review
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  • Martin

    Reviewed: 28 August 2023 · Stayed in August 2023

    Verified review

    The whole apartment was very nicely furnished and organized.

    I couldn’t properly use the bath because water was dripping everywhere.

  • Hovan

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review
  • Kristina

    Reviewed: 13 August 2023 · Stayed in August 2023

    Verified review
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