Reviews of Štýlový apartmán s vlastnou saunou
Bystrička 407, 038 04 Martin, Slovakia
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Reviewed: 18 May 2025 · Stayed in May 2025
Verified review-
The offer does not match how the property actually looks. There is one room available (a living room with a double bed and a couch). The ad and the search engine mention 2 separate rooms (a living room and a bedroom) and a sofa bed. It is hard to talk about a comfortable stay if a tall man has to sleep on a couch that should be marked as a child's bed. There is no air conditioning, and since the apartment is in the basement, I think it should be necessary due to the humidity. There are a lot of ants in the bathroom. The case was reported to Booking, but the complaint is rejected because the owner lied that we did not contact him during our stay. We wrote immediately after arrival that in the ad we have 1 bedroom and 1 living room and that there is only one living room. The owner said that the description was generated by Booking and that the fault lies with the service. The photos are also taken in such a way that there is no photo of the entire room, only its individual elements. Dear owner, we are attaching a photo of the entire room. As you can see, it is not a problem to take a photo of the entire room and not mislead customers.
I am sad you feel this way about staying with us. As soon as I received your complaint I contacted booking.com. I explained to them that no other guest has ever complained about a misleading information on my profile about two separate rooms. What your wrote here simply isn't true and giving a rating 1 out of 10 is out of context.
I am sad you feel this way about staying with us. As soon as I received your complaint I contacted booking.com. I explained to them that no other guest has ever complained about a misleading information on my profile about two separate room… Show more
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewsauna, čistota
Reviewed: 1 July 2024 · Stayed in May 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewReviewed: 8 May 2024 · Stayed in April 2024
Verified reviewReviewed: 16 March 2023 · Stayed in March 2023
Verified review