Reviews of DoubleTree by Hilton Bratislava 4 stars
Trnavska Cesta 27/A, Ruzinov, 831 04 Bratislava, Slovakia
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewIt was a quiet room as the hotel is a high building and not near major roads . The walks nearby were nice and shaded with trees . The staff were very helpful and replaced our room key when we lost one .
The connection to local public transport is not at the hotel . You will need your key always as the elevator has a security function requiring it .
Dear Mr. James, Thank you so much for your kind words and for sharing your experience. We are delighted to hear you enjoyed the peaceful atmosphere, the pool options, and the nearby walking areas. It is also great to know our team was able to assist you promptly with your room key. We appreciate your note about public transport access and the elevator security — your feedback helps other travelers as well. We hope to welcome you back again soon! Kind regards, Lubica Hozlarova Front Office Supervisor Warm regards,
Dear Mr. James, Thank you so much for your kind words and for sharing your experience. We are delighted to hear you enjoyed the peaceful atmosphere, the pool options, and the nearby walking areas. It is also great to know our team was able… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewThe staff was extremely helpful, from the time of chekin, we appreciate it extra as it was out trip with pet. The welcoming as well during whole stay the houskeeping etc was very friendly.
The room is little bit old in time, there are no sockets next to the bed, so you cannot charge convenient the phone etc.
Dear Mr. Lukas, Thank you for your kind words.We're very happy to hear you felt welcomed and supported during your stay with your pet. We appreciate your feedback about the room and will keep it in mind for future improvements. Hope to see you again soon! Kind regards, Lubica Hozlarova Front Office Supervisor
Dear Mr. Lukas, Thank you for your kind words.We're very happy to hear you felt welcomed and supported during your stay with your pet. We appreciate your feedback about the room and will keep it in mind for future improvements. Hope t… Show more
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in June 2025
Verified reviewGreat service, good parking
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe location was really Nice :) i got better room than booked :) Nice view from the 8th floor :)
The tourist safety information like close the doors after you with all the possible option and dont open the door to people who say that they are stuff without confirming with the reception creeps you out a bit …. Like there had to be some accident for sure :D but felt safe there :)
Dear Mrs. Jana, Thank you for your stay at Hotel DoubleTree by Hilton Bratislava.We are glad you enjoyed the room and the view. Guest safety is our top priority — the information is shared purely as a precaution to ensure your comfort. We hope to welcome you back soon! Kind regards, Lubica Hozlarova Front Office Supervisor
Dear Mrs. Jana, Thank you for your stay at Hotel DoubleTree by Hilton Bratislava.We are glad you enjoyed the room and the view. Guest safety is our top priority — the information is shared purely as a precaution to ensure your comfort. We … Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewAmazing room service and the staff was very friendly, overall pleased with the room.
Not the most ideal location
Dear guest, thank you for choosing DoubleTree by Hilton for your stay in Bratislava. I am glad you appreciated our service and staff. Thank you for your feedback. Kind regards, Zuzana Ganoczy Rooms Division Manager
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWas clean and modern and comfortable staff were very nice
Dear Mrs. Maria, Thank you for your stay at Hotel DoubleTree by Hilton Bratislava! We're glad you had a comfortable stay and hope to welcome you again soon. Kind regards, Lubica Hozlarova Front Office Supervisor
Reviewed: 13 July 2025 · Stayed in April 2025
Verified reviewVery welcoming staff and comfortable, nice rooms.
Dear Mrs. Stefanie, Thank you for your stay at Hotel DoubleTree by Hilton Bratislava We're really glad you felt welcome and enjoyed the room – hope to see you again soon! Kind regards, Lubica Hozlarova Front Office Supervisor
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewIt is located close to the stadium. The rooms are clean and the staff was friendly and helpful.
I didn’t like the breakfast. There was a big variety of food offered but somehow I didn’t like it.
Dear Mrs. Visnja, Thank you for your feedback. We're glad you enjoyed your stay and appreciated our location, clean rooms, and friendly staff. We're sorry the breakfast didn’t meet your expectations and hope to make it better for your next visit. Kind regards, Lubica Hozlarova Front Office Supervisor
Dear Mrs. Visnja, Thank you for your feedback. We're glad you enjoyed your stay and appreciated our location, clean rooms, and friendly staff. We're sorry the breakfast didn’t meet your expectations and hope to make it better for y… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewKing room was a good size, comfortable bed, very clean. Well equipped. Large bathroom, nice toiletries.
Shower was only an attachment, my partner is 6ft 5 and the hose wasn't long enough for him to stand underneath it!
Dear Jo, Thank you for your kind review and for highlighting the comfort, cleanliness, and amenities of your King room. We’re delighted to hear you enjoyed your stay overall. We appreciate your feedback regarding the shower. We understand how important comfort and practicality are, and we’re sorry to hear that the shower hose did not meet your partner’s needs. Please rest assured that we will share this with our maintenance and housekeeping teams as we continuously work to improve the guest experience. We hope to have the opportunity to welcome you back again soon. Warm regards, Zuzana Ganoczy Rooms Division Manager
Dear Jo, Thank you for your kind review and for highlighting the comfort, cleanliness, and amenities of your King room. We’re delighted to hear you enjoyed your stay overall. We appreciate your feedback regarding the shower. We understand… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewGreat location for visiting Zimny stadium or the footbal stadium. The wellness area was really great with a real finnish sauna.
Everything rocks, no complaints at all.
Dear Anssi, Thank you very much for your kind review. We are delighted to hear that you appreciated our convenient location near the Ice Hockey stadium and the Football stadium, as well as our wellness area, particularly the Finnish sauna. It is always rewarding to know that our guests had a fully satisfying experience. We sincerely appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Lubica Hozlarova Front Office Supervisor
Dear Anssi, Thank you very much for your kind review. We are delighted to hear that you appreciated our convenient location near the Ice Hockey stadium and the Football stadium, as well as our wellness area, particularly the Finnish sauna.… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewI recently stayed at DoubleTree by Hilton Bratislava for two nights and had a truly pleasant experience. Everything was excellent, and I’m very satisfied with my stay. The breakfast offered all the usual options, with a decent variety of food. Everything I tried was very tasty, and the coffee served at the hotel bar was pricey but excellent. What I was most impressed by was the spa and wellness area. It was exceptionally clean and well-maintained. The pool area was pleasantly warm, the water temperature was comfortable, and the entire space around the pool was spotless. Both the Finnish and Turkish saunas were always on and available for use, which I really appreciated. I also had a massage (an additional charge), and it was absolutely perfect – compliments to the massage therapist! Parking is charged at €25 per day for hotel guests, but this is clearly stated on Booking.com, and such prices are typical throughout the city. The garage had plenty of available spaces, and access from the garage to the rest of the hotel was very convenient. The room was spacious and clean. Although the furniture is a bit older, it is well maintained. The whole hotel smells wonderful, especially in the hallways, which adds to the overall pleasant atmosphere.
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Dear Mr.Curila, Thank you so much for your wonderful review! We’re delighted to hear that you had such a pleasant stay with us and enjoyed so many aspects of your visit—from the breakfast and coffee to the spa and wellness facilities. It’s great to know the pool, saunas, and massage met your expectations perfectly. We also appreciate your kind words about the cleanliness, spacious room, and the lovely atmosphere throughout the hotel. Your feedback about parking and furniture is also very helpful. We hope to welcome you back to DoubleTree by Hilton Bratislava very soon for another memorable stay! Kind regards, Lubica Hozlarova Front Office Supervisor
Dear Mr.Curila, Thank you so much for your wonderful review! We’re delighted to hear that you had such a pleasant stay with us and enjoyed so many aspects of your visit—from the breakfast and coffee to the spa and wellness facilities. It’s… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLocation 🫶🏻
Dear Mr. Shanin, Thank you for your kind words! We're glad you enjoyed your stay and the location. Hopefully you will choose DoubleTree by Hilton for your next visit soon. Kind regards, Lubica Hozlarova Front Office Supervisor
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewBreakfast and the Room both was very good and the location is super, you can take the bus direct to Old Town.
Dear Mr. Mike, Thank you for choosing Hotel DoubleTree by Hilton Bratislava.We're glad you enjoyed the breakfast, the room, and the convenient location. We hope to welcome you again soon! Kind regards, Lubica Hozlarova Front Office Supervisor
Dear Mr. Mike, Thank you for choosing Hotel DoubleTree by Hilton Bratislava.We're glad you enjoyed the breakfast, the room, and the convenient location. We hope to welcome you again soon! Kind regards, Lubica Hozlarova Front Office Su… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewThe staff were exceptionally kind. The room was spacious and comfortable. The restaurant staff were kind enough to provide us with two plates and cutlery to take to the room, as we had brought some items from the supermarket for our vegan dinner.
1. We found it difficult to get out of the bathtub - it was quite slippery and felt unsafe. 2. It would have been nice to have an extra chair - to enjoy a drink together.
Dear Shirley, thank you for sharing your feedback with us. We are more than happy that you appreciated our reception and restaurant staff. I understand your discomfort in Bathroom, if you asked we should gladly provide you room with a shower. We are looking forward to see you again in the nearly future. Kind regards, Zuzana Ganoczy Rooms Division Manager
Dear Shirley, thank you for sharing your feedback with us. We are more than happy that you appreciated our reception and restaurant staff. I understand your discomfort in Bathroom, if you asked we should gladly provide you room with a show… Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewthe doors to emergency staircase on the 8 floor were closed ,I had to find the staff to open , I had to use the stairs because of elektricity falldown, I am afraid if the cause would be the fire ?! , it happened 26th april 2025 about 8 o´clock morning, it was the very negative experience
Dear Marianna, thank you for your stay at DoubleTree by Hilton Bratislava. I am very sorry about your negative experience. Emergency doors will open automatically in case of fire. We have yearly fire evacuation drills (the next one on April 30th) and we controll also if the door will open in such case. The electrictity falldown took approximately 1minute and it was in the part of Bratislava. I am once again sorry that this caused that you felt uncomfort. I hope we will have another chance to welcome yo back in our hotel. Sincerely, Zuzana Ganoczy, Rooms Division Manager
Dear Marianna, thank you for your stay at DoubleTree by Hilton Bratislava. I am very sorry about your negative experience. Emergency doors will open automatically in case of fire. We have yearly fire evacuation drills (the next one on April… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewLocation, very good breakfast
A bottle of water would be nice, softclose is a bit missing
Dear Peter, Thank you for your excellent 9/10 rating and your kind feedback regarding our location and breakfast — we’re glad to hear you enjoyed your stay at DoubleTree by Hilton Bratislava. We appreciate your comment about the complimentary water. Please know that this is currently provided as part of our loyalty program, and we will take your suggestion into consideration as we continue to improve our services. We hope to welcome you back again soon! Best regards, Matej Števove Director of Marketing DoubleTree by Hilton Bratislava
Dear Peter, Thank you for your excellent 9/10 rating and your kind feedback regarding our location and breakfast — we’re glad to hear you enjoyed your stay at DoubleTree by Hilton Bratislava. We appreciate your comment about the compl… Show more
Reviewed: 29 March 2025 · Stayed in January 2025
Verified review