Reviews of Hotel ELEMENTS Tatranska Lomnica 4 stars
Tatranská Lomnica 14017, 059 60 Tatranská Lomnica, Slovakia
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt was absolutely superb. The smell of the wood when we entered our apartment, brought our childhood memories. We slept really well, beds super comfortable, every detail in the hotel has been carefully and thoroughly considered. Staff were attentive, receptionist really helpful, and food ( breakfasts and dinner ) was delicious with variety of choice. We really enjoyed our stay and my brother enjoyed his birthday treat.
The rooms in the apartment was a bit smaller than we expected. However, everything was in high standard.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewExcellent new hotel with excellent spa and very good service. Breakfast had a lot of options. Spa is indeed exceptional. room very modern and nice.
Parking costs 20 euro a day. We were missing spa slippers and didn't succeed to get them during 5 days of our stay. Some noise from the road in the morning
Dear Vita, Thank you very much for your feedback and for highlighting our new facilities, exceptional spa, modern rooms, and the wide variety at breakfast. We are truly glad to hear that you enjoyed these aspects of your stay. Regarding parking, the fee reflects the standard across the High Tatras. At the same time, we offer the benefit of garage parking directly in the hotel, which is not common in the area and ensures both safety and comfort for your vehicle. We are sorry to hear about the inconvenience with the spa slippers. Please note that if slippers are left used in the room, they are always replaced with a new pair. In case they are forgotten in the wellness area or missing for any other reason, guests can simply request them at reception and we will be happy to provide them immediately. As for the road noise, please note that we also have rooms with views facing the opposite side, which are quieter. For your future visits, we will be very happy to assist you in selecting a room that best matches your preferences. Thank you once again for your review. We value your comments and look forward to welcoming you back for another relaxing stay. Kind regards, Hotel Elements
Dear Vita, Thank you very much for your feedback and for highlighting our new facilities, exceptional spa, modern rooms, and the wide variety at breakfast. We are truly glad to hear that you enjoyed these aspects of your stay. Regarding p… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel has an exceptionally stylish and well-thought-out design that reflects the surrounding nature of this lovely place. Absolutely everything is new, elegant, and furnished with great attention to detail. The wellness area is wonderful – with pool, saunas, and excellent natural cosmetics. I especially appreciated the very thoughtful, caring and warm staff, and a big THANKS to the hotel director Mrs. Brezinová for her sensitive and supportive help and her goodwill during check-in. This place is truly magic.
There was nothing I didn’t like🤗
Dear Martina, Thank you so much for your heartwarming and detailed review. We are truly delighted that you appreciated the design of our hotel, reflecting the surrounding nature, and that you enjoyed the wellness area with its pool, saunas, and natural cosmetics. Your kind words about our team mean a lot to us, and we are especially grateful for your recognition of Mrs. Brezinová. We are proud to have such caring and supportive colleagues who ensure our guests feel warmly welcomed. It brings us great joy to know that you found nothing to dislike and that your stay felt magical. We would be honored to welcome you back anytime – it will always be our pleasure to host you again. Kind regards, Hotel Elements
Dear Martina, Thank you so much for your heartwarming and detailed review. We are truly delighted that you appreciated the design of our hotel, reflecting the surrounding nature, and that you enjoyed the wellness area with its pool, saunas… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewAlmost everything was perfect - kind and helpful staff, clean and spacious rooms, truly delicious breakfast as well as dinner and much more. Also everyday entry to the spa is included in the price, which cannot be said for other hotels we were looking at.
During our stay the finish sauna was not working instead the temperature in kid’s sauna was raised, which is nice, but was not as hot as it should be. Although the spa is clean and beautiful, other saunas were disappointing for us as they are not hot saunas, but that might be just our preference.
Dear Matúš, thank you for your kind words about our friendly and helpful staff, clean and spacious rooms, and tasty breakfasts and dinners. We are also glad you appreciated the daily spa access included in the price. Regarding your comments about the saunas, we did everything possible to have the Finnish sauna repaired as quickly as possible. In the children’s sauna, we increased the temperature to the maximum level available. We appreciate your feedback about the other saunas and will take it into consideration when reviewing our spa settings, as we always strive to meet our guests’ expectations. Sincerely, Hotel Elements
Dear Matúš, thank you for your kind words about our friendly and helpful staff, clean and spacious rooms, and tasty breakfasts and dinners. We are also glad you appreciated the daily spa access included in the price. Regarding your commen… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewNew hotel, everything is new and clean. Location is just perfect.
None
Dear Mr Darius, thank you for your kind words. We are delighted that you appreciated our location and that you felt comfortable thanks to the new and clean environment. We will be happy to welcome you back again. Sincerely, Hotel Elements
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThey managed to give a secluded mountain spa vibe but in-town. It felt cozy, relaxing and overall just a great flow and energy to the place. Food was delicious. Service was top-notch. Overall very comfy. Spa stay was lovely touch as well. They were very welcoming to our dog too!
No AC! As we are travelling in summer it did get quite warm - this would be ok if there as a fan maybe? Perhaps the area just doesn’t get hot enough in the summer to justify the extra cost, and is primarily a winter retreat. We just found it warm for sure. This is a small blip and overall doesn’t take away from a 10/10 rating. Worth nothing though.
Dear Jack, Thank you very much for your kind and detailed review. We are delighted that you enjoyed a relaxing family stay with us and appreciated the atmosphere, our cuisine, wellness area, and the hospitality of our team. Including the warm welcome extended to your four-legged companion. We also value your feedback regarding the room temperature during summer. As part of our eco-friendly approach, we do not use air conditioning. Instead, our rooms are cooled through a floor-based system during warmer months. We hope to welcome you back again soon for another pleasant and restful stay. Sincerely, Hotel Elements
Dear Jack, Thank you very much for your kind and detailed review. We are delighted that you enjoyed a relaxing family stay with us and appreciated the atmosphere, our cuisine, wellness area, and the hospitality of our team. Including the w… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe saunas were switched off at least 20 minutes before 9 PM, which was disappointing as we expected them to be available until the advertised closing time.
Thank you so much for your kind review and perfect 10/10 rating – we truly appreciate it and are glad to hear you enjoyed your stay with us! We’re sorry to hear about your disappointment with the sauna availability. Please note that our saunas are operated by an automated system, which is set to run until 21:00. We'll look into the timing to ensure the settings are working as expected, so future guests can enjoy the saunas right up to the advertised time. Thank you again for your valuable feedback – we hope to welcome you back soon!
Thank you so much for your kind review and perfect 10/10 rating – we truly appreciate it and are glad to hear you enjoyed your stay with us! We’re sorry to hear about your disappointment with the sauna availability. Please note that ou… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewExtreme closeness to the slopes, clean and modern
Spa is not adults only
Thank you so much for your wonderful feedback. We’re so happy to hear that you had a great experience during your stay and enjoyed our location close to the slopes, as well as the clean, modern atmosphere of the hotel. We also appreciate your feedback about the spa. While it's designed to be family-friendly, we do strive to offer a relaxing and enjoyable experience for all of our guests. We hope you had a chance to unwind and enjoy the facilities! We look forward to welcoming you back for another memorable stay in the future. Best regards, The Hotel Elements Team
Thank you so much for your wonderful feedback. We’re so happy to hear that you had a great experience during your stay and enjoyed our location close to the slopes, as well as the clean, modern atmosphere of the hotel. We also appreciate y… Show more