Reviews of NH Bratislava Gate One 4 stars
Ambrušova 7, Ruzinov, 821 04 Bratislava, Slovakia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe had an amazing top floor suite with a terrace. Good location for airport and shopping mall. About 30 to 40 minute bus ride to the old town. We could see the castle from our room. Breakfast was superb. Best scrabbled eggs and choice at breakfast including gluten free and lots of healthy choices. Spa with a view and always quiet.
The lighting in the suite was always hard to work out. The glass screen bathroom onto bedroom we were not fans of. Biggest issue though was no easy way to plug in hair straighteners and be able to see in to a mirror. I struggled to get ready as didn’t want to wake husband when I got up early and couldn’t shower or anything without waking him. Then had the problem with the straighteners. There is a hairdryer in bathroom but could do with a mirror in either the bedroom or above the desk please for women.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEasy to find hotel, close to the airport. Staff was extremely friendly and helpful, especially lady called Nadia. Room was nice and clean, breakfast choice was also great.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe wellness area was amazing — warm jacuzzi, cold pool, and two great saunas (dry 90° and wet 45°). The beds were comfortable, and the bathroom was really spacious. The hotel overall is clean and has a solid standard for relaxation.
The furniture in the room looked somewhat dated, and the bathroom shower lacked a cover, allowing water to splash onto the floor. The location is about a 20-minute ride from the city centre, and we did hear some car noise from outside.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClean. Good facilities. Very friendly staff
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean rooms, awesome breakfast, great staff.
Furniture bit outdated, check out longer than expected.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBike friendly hotel
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFacilities and the breakfast
The pool was a little chilly
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocated near to the airport. High level hotel. Large rooms.
Parking is not free. Weird smell in the floor.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood and clean
When I arrived, the front desk staff were very friendly and welcoming, speaking with genuine respect and professionalism. Unfortunately, my experience at checkout was very different. The two receptionists working at that time were noticeably rude and dismissive, which left a sour ending to an otherwise pleasant stay. It’s disappointing because my first impression was so positive, and I hope management addresses the inconsistency in customer service.
Dear Guest, We are delighted to hear that you found our property to be clean and that your initial interaction with our staff was positive. We strive to make all our guests feel welcome and appreciated throughout their stay. However, we are deeply saddened to hear about your experience during checkout. It is certainly not representative of the high standards of professionalism and courtesy we aim to uphold. Our primary goal is to provide consistently exceptional service to all our guests, and it's regrettable that we missed the mark in this instance. Rest assured, we are fully committed to fostering a positive guest experience and your feedback is valuable in our pursuit of this. We hope for another opportunity to serve you better in the future. Best Regards. Tomáš Végh Front Office Manager NH Bratislava Gate One
Dear Guest, We are delighted to hear that you found our property to be clean and that your initial interaction with our staff was positive. We strive to make all our guests feel welcome and appreciated throughout their stay. However, we … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIt’s so convenient and great location for shopping and airport
I like mostly everything except the pillows! They need to change those! So uncomfortable.
Dear Guest, Your feedback is greatly appreciated. It's wonderful to hear that you found our location convenient for your shopping and airport needs. In terms of your comment about the pillows, we regret to hear that they didn't meet your comfort expectations. We understand how important a good rest is, and we aim to provide an environment that enables that. We hope that, despite this, your overall stay was a pleasant one and we look forward to welcoming you back in the future. Kind regards. Tomáš Végh Front Office Manager NH Bratislava Gate One
Dear Guest, Your feedback is greatly appreciated. It's wonderful to hear that you found our location convenient for your shopping and airport needs. In terms of your comment about the pillows, we regret to hear that they didn't meet your… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewFriendly staff, clean room, everything was very nice. Breakfast is really good, clean tables, we liked everything
Dear Guest, Your kind words are truly appreciated. It's heartening to know that our team's friendliness and the cleanliness of our facilities met your expectations. Also, your praise for our breakfast and the cleanliness of our tables is very encouraging. It's our endeavor to provide an environment that feels like a home away from home to our guests, and we're glad we could achieve this during your stay. We look forward to hosting you again and providing the same quality experience. Best Regards. Tomáš Végh Front Office Manager NH Bratislava Gate One
Dear Guest, Your kind words are truly appreciated. It's heartening to know that our team's friendliness and the cleanliness of our facilities met your expectations. Also, your praise for our breakfast and the cleanliness of our tables is v… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room and the bathroom were excellent
The cost of the room and the parking charges
Dear Guest, Your comments regarding your recent stay at our hotel have been received with appreciation. It's delightful to hear that you found our rooms and bathrooms to your liking. We strive to create a comfortable and welcoming environment for our guests, and feedback like yours indicates we are heading in the right direction. In regard to your concerns about pricing, we understand that value for money is important. Please rest assured that our rates are competitive within the area and reflect the high standard of service and facilities we provide. Your feedback is valuable to us and helps us in our continuous efforts to enhance our guest's experience. We look forward to welcoming you back again in the future. Tomáš Végh Front Office Manager NH Bratislava Gate One
Dear Guest, Your comments regarding your recent stay at our hotel have been received with appreciation. It's delightful to hear that you found our rooms and bathrooms to your liking. We strive to create a comfortable and welcoming environm… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified review