Regent Street, Providenciales, TKCA 1ZZ Grace Bay, Turks & Caicos Islands
#10 of 27 hotels in Grace Bay
Guests' ChoiceBased on 47 hotel reviews
9.0Cleanliness
9.7
Comfort
9.6
Location
9.9
Facilities
9.4
Staff
9.5
Value for money
8.2
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 5 September 2025
Anita
Turks & Caicos IslandsMusic from a nearby bar loud
Gorgeous pool, immaculate grounds, stunning beach in front of the resort. Very attentive Barman and beach staff, room very clean, has kitchen. Best location, walk to all restaurants and bars
Stayed in September 2025
Reviewed: 22 August 2025
Jean-claude
United StatesThe pool bar attendant was consistently rude!
Location was great and convenient! Tracy, Loraine and the concierge team made sure everyday went smoothly and kept us busy!
Stayed in July 2025
Reviewed: 13 August 2025
Amber
United StatesWould love if they had a bigger bar and/or hangout spot/place to eat - but there are so many places to eat in walking distance it was hardly a deal breaker.
It was outstanding - beautiful grounds and perfect proximity to beach. Huge rooms with so much space. Terrific service! The pool is outstanding - perfect temp and huge! And bonus: they have the sweetest cats on the property. Feed and pet them if you stay there!
Stayed in August 2025
Reviewed: 8 July 2025
Amal
United StatesNothing
The staff !!!! And location and privacy
Stayed in July 2025
Reviewed: 4 July 2025
Carolyn
United StatesThe location is great. The staff was wonderful. Very quiet which is nice.
Stayed in July 2025
Reviewed: 15 June 2025
Carolyn
United StatesThe bed mattress was hard and not as comfortable as the other suite we stayed in on the 3 or 4 th floor in 2022
The location and the ocean front room. Beautiful location and wonderful staff very helpful and friendly.
Stayed in June 2025
Reviewed: 5 June 2025
Martin
United StatesThere is a night club around the corner from the property and their loud music kept us up most nights until 3am
The beautiful views and you are walkable to many stores and restaurants.
Stayed in June 2025
Reviewed: 30 April 2025
Tanika
United StatesI enjoyed all the staff on the property. Everyone was very friendly, helpful and professional.
Stayed in April 2025
Reviewed: 16 March 2025
Ann
United Statesno on site restaurant
These are condo units individually decorated
Stayed in March 2025
Reviewed: 5 February 2025
Kerianne
United StatesThe noise from the neighboring nightclub was unbearable and it was every night til 3am. We had to move rooms
Everything and everyone was amazing
Stayed in February 2025
Reviewed: 22 January 2025
Carolyn
United StatesNo restaurants on the property
Excellent property right on the beach.
Stayed in January 2025
Reviewed: 9 May 2024
Camilla
United StatesThere is much I didn’t like about the property. Maybe it would have been nice to have a restaurant on the sea.
The property is beautiful, with the perfect access to the most amazing beach and sea! It’s much smaller compared to the other properties near by, and this gives a sense of exclusivity, intimacy, and privacy. Perfect for a couple’s vacation! The sea view apartment was simply stunning, highly recommended! John and Randal, at the beach, took great care of us, welcoming everyday with fresh towels, cold water, and a beautiful smile. Lorraine welcomed us on our arrival with a complimentary cocktail and said goodbye to us with a late check out!
Stayed in May 2024
Reviewed: 2 May 2024
Stahler
United StatesThe price
Great location
Stayed in May 2024
Reviewed: 21 March 2024
Douglas
United StatesThere was nothing that I didn’t like😂
It was perfect location to everything !
Stayed in February 2024
Reviewed: 13 February 2024
Camille
United StatesWe would have preferred a restaurant onsite but the location gave us a chance to try all of the amazing eats around the island.
Phenomenal hospitality in the center of great restaurants and entertainment.
Stayed in February 2024
Reviewed: 13 January 2024
Deborah
United StatesMattresses in room 108 were horribly noisy. Even in the second bedroom. Woke us up every time we moved.
Great location, great staff
Stayed in January 2024
Reviewed: 26 July 2023
Austin
United StatesA restaurant on site.
Was no breakfast.
Stayed in June 2023
Reviewed: 19 April 2023
Valentina
United StatesVery kind stuff! Beautiful hotel, perfect location
Stayed in April 2023
Reviewed: 18 April 2023
Meredith
United StatesThe fees on top of the booking were quite high. I wasn’t expecting that. The additional 10 and 12% taxes should be included. Additionally when I booked it says that the commute to and from the resort and airport were included. However I had to pay an extra $30 to the resort and $34 to the airport when we left. It was little things like that that took away from the trip overall.
That staff was very friendly and always willing to help with taxis or recommendations. It was located right in the heart of of everything. We enjoyed walking to a lot of the nearby places but also exploring other islands and locations for fun. I felt very safe and never worried about commuting or walking around. Nice surprise was that they had tennis courts. My son and I played every evening for a little bit after sunset. They have lighting to see.
Stayed in April 2023
Reviewed: 6 March 2023
Krista
United StatesNothing. It was peaceful. The beach was wonderful. A gorgeous pool. The service was exceptional.
The property does not have a restaurant, however, you are minutes from lots of great food. There is a kitchen in the room.
Stayed in March 2023
Reviewed: 15 November 2022
Gamachchi
United Statesgreat beach, huge space, nice staff
Stayed in November 2022
Reviewed: 24 February 2024
Jeremy
United StatesAll 4 nights that we stayed at this property we were kept awake by music from adjacent properties that didn’t end until 3AM! We are consistently low-maintenance, undemanding hotel guests, however this is unacceptable. Despite repeated, polite conversations with hotel staff, and vague promises to first, change rooms and then, when that didn’t happen, provide a credit, nothing was done. The hotel manager was nowhere to be found. At this point I can only believe that the hotel staff is at beast, insincere and uninterested in making guests comfortable, and at worst, dishonest and disrespectful. We will not stay here again.
Location is beautiful, and very nice beach bordering on gorgeous waters.
Stayed in February 2024
Reviewed: 22 February 2024
Leslie
United StatesWe paid $4k for a last minute room for an unexpected night (only room available on booking.com). You would think an all included vibe. Nothing is included. No restaurants on property itself, no breakfast, bar is 11-6 but not included (considering the price). Expected so much for the most expensive room I’ve ever booked (I’ve stayed all over the world in luxury places and this was the most expensive and the least enticing)
The views and the beach front.
Stayed in February 2024
Reviewed: 29 January 2024
Edgar
United StatesThere was no running water and the AC wasn’t working terrible experience please refund my Cc
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content