Reviews of The Regent Grand 4 stars
Regent Street, Providenciales, TKCA 1ZZ Grace Bay, Turks & Caicos Islands

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewGorgeous pool, immaculate grounds, stunning beach in front of the resort. Very attentive Barman and beach staff, room very clean, has kitchen. Best location, walk to all restaurants and bars
Music from a nearby bar loud
Anita, thank you for your kind review. We’re so pleased to hear you enjoyed our pool, grounds, beach, and convenient location, as well as the service from our bar and beach team. It’s also wonderful to know you appreciated the comfort and amenities of your room. We do regret that the music from a nearby bar disturbed the otherwise peaceful atmosphere and will continue to do our best to minimize any impact for our guests. We truly appreciate your feedback and look forward to welcoming you back to The Regent Grand soon.
Anita, thank you for your kind review. We’re so pleased to hear you enjoyed our pool, grounds, beach, and convenient location, as well as the service from our bar and beach team. It’s also wonderful to know you appreciated the comfort and a… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewLocation was great and convenient! Tracy, Loraine and the concierge team made sure everyday went smoothly and kept us busy!
The pool bar attendant was consistently rude!
Dear Jean-Claude, Thank you for sharing your feedback with us. We’re so glad you enjoyed our convenient location and that Tracy, Loraine, and our concierge team helped make your stay smooth and enjoyable. We’ll be sure to recognize them for their excellent service. We’re truly sorry, however, to hear about your experience with the pool bar attendant. This is not the level of service we strive to provide, and we will be addressing this with our team to ensure all guests feel warmly welcomed throughout their stay. We appreciate your kind words as well as your constructive feedback, and we hope to have the pleasure of welcoming you back again soon.
Dear Jean-Claude, Thank you for sharing your feedback with us. We’re so glad you enjoyed our convenient location and that Tracy, Loraine, and our concierge team helped make your stay smooth and enjoyable. We’ll be sure to recognize them fo… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewIt was outstanding - beautiful grounds and perfect proximity to beach. Huge rooms with so much space. Terrific service! The pool is outstanding - perfect temp and huge! And bonus: they have the sweetest cats on the property. Feed and pet them if you stay there!
Would love if they had a bigger bar and/or hangout spot/place to eat - but there are so many places to eat in walking distance it was hardly a deal breaker.
Amber, we are so thrilled to see that you had a 10-star experience at The Regent Grand. Thank you for noting our wonderful and convenient location and for spoiling our cats! We hope this means we will be able to welcome you back again very soon.
Amber, we are so thrilled to see that you had a 10-star experience at The Regent Grand. Thank you for noting our wonderful and convenient location and for spoiling our cats! We hope this means we will be able to welcome you back again very … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe staff !!!! And location and privacy
Nothing
Thank you for letting us know that you enjoyed so much about your recent stay at The Regent Grand and for noting our great service and location in the heart of Grace Bay. We hope that since you had such an amazing vacation, you will return to stay with us again soon.
Thank you for letting us know that you enjoyed so much about your recent stay at The Regent Grand and for noting our great service and location in the heart of Grace Bay. We hope that since you had such an amazing vacation, you will return… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe location is great. The staff was wonderful. Very quiet which is nice.
Thank you for letting us know you and enjoyed so much about your most recent stay at The Regent Grand and for noting our great service and location in the heart of Grace Bay. We look forward to your next visit.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe location and the ocean front room. Beautiful location and wonderful staff very helpful and friendly.
The bed mattress was hard and not as comfortable as the other suite we stayed in on the 3 or 4 th floor in 2022
Thank you for letting us know you and enjoyed so much about your most recent stay at The Regent Grand and for noting our great service and location in the heart of Grace Bay. We have made note of your feedback on the mattress in this room and will make sure you get accommodated in one of the other suites you stayed in in 2022! We look forward to your next visit.
Thank you for letting us know you and enjoyed so much about your most recent stay at The Regent Grand and for noting our great service and location in the heart of Grace Bay. We have made note of your feedback on the mattress in this room … Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe beautiful views and you are walkable to many stores and restaurants.
There is a night club around the corner from the property and their loud music kept us up most nights until 3am
Thank you for your visit and for your compliments about our resort. We apologize that you were disturbed by the neighboring club. Please be assured that we are working with the club owners on reaching a resolution to this issue. We hope to welcome you back again very soon and we will find a quieter room for you.
Thank you for your visit and for your compliments about our resort. We apologize that you were disturbed by the neighboring club. Please be assured that we are working with the club owners on reaching a resolution to this issue. We hope t… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewI enjoyed all the staff on the property. Everyone was very friendly, helpful and professional.
What a wonderful compliment – thank you for letting us know that this was a top trip from you! We sincerely appreciate the kind words about our amazing staff. We hope this means we will be welcoming you back again very soon.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewThese are condo units individually decorated
no on site restaurant
Thank you so much for the great review of The Regent Grand. We are happy that you enjoyed your stay with us. We do have a bar on property that also serves a limited food menu. As we are in the heart of Grace Bay, we are in walking distance of some of the best restaurants on the island.
Thank you so much for the great review of The Regent Grand. We are happy that you enjoyed your stay with us. We do have a bar on property that also serves a limited food menu. As we are in the heart of Grace Bay, we are in walking distanc… Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified reviewEverything and everyone was amazing
The noise from the neighboring nightclub was unbearable and it was every night til 3am. We had to move rooms
Thank you for your visit and for your compliments about our resort. We apologize that you were disturbed by the neighboring club, but glad to know your new room was better fit for you. Please be assured that we are working with the club owners on reaching a resolution to this issue. We hope to welcome you back again very soon.
Thank you for your visit and for your compliments about our resort. We apologize that you were disturbed by the neighboring club, but glad to know your new room was better fit for you. Please be assured that we are working with the club ow… Show more
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewExcellent property right on the beach.
No restaurants on the property
Thank you so much for the great review of The Regent Grand. We are happy that you enjoyed your stay with us. We do have a bar on property that also serves a limited food menu. As we are in the heart of Grace Bay, we are in walking distance of some of the best restaurants on the island.
Thank you so much for the great review of The Regent Grand. We are happy that you enjoyed your stay with us. We do have a bar on property that also serves a limited food menu. As we are in the heart of Grace Bay, we are in walking distanc… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewThe property is beautiful, with the perfect access to the most amazing beach and sea! It’s much smaller compared to the other properties near by, and this gives a sense of exclusivity, intimacy, and privacy. Perfect for a couple’s vacation! The sea view apartment was simply stunning, highly recommended! John and Randal, at the beach, took great care of us, welcoming everyday with fresh towels, cold water, and a beautiful smile. Lorraine welcomed us on our arrival with a complimentary cocktail and said goodbye to us with a late check out!
There is much I didn’t like about the property. Maybe it would have been nice to have a restaurant on the sea.
Thank you so much for the amazing review of The Regent Grand. We are so pleased to know that you enjoyed your stay with us. Also, thank you for the kind remarks about John, Randal and Lorraine - we look forward to sharing your kind review with them and to welcoming you back to The Regent Grand in the near future.
Thank you so much for the amazing review of The Regent Grand. We are so pleased to know that you enjoyed your stay with us. Also, thank you for the kind remarks about John, Randal and Lorraine - we look forward to sharing your kind review w… Show more
Reviewed: 3 May 2024 · Stayed in April 2024
Verified reviewReviewed: 2 May 2024 · Stayed in May 2024
Verified reviewGreat location
The price
Thank you for staying with us at The Regent Grand and for the recommendation! We have made note of your feedback and do hope you will visit us again soon.
Reviewed: 29 April 2024 · Stayed in April 2024
Verified review