The rooms, new, spacious and chic and close proximity to the ocean are fantastic.

Stayed in April 2025

A bit too posh ( or trying to be).

Unbelievable location on the beach.

Stayed in March 2025

I absolutely loved everything

Stayed in January 2025

Overpriced

Beautiful location , clean and staff are super friendly

Stayed in October 2024

N/A

Very clean the receptionist was more than polite. They did any and everything to make us comfort and accommodate us….. When I come to Turks again this will be my HOTEL FOR LIFE🙂🙂

Stayed in September 2024

The extra tipping

Everything

Stayed in August 2024

We did not like that the does not provide any public transportation. You must take Taxi everywhere for $22 each way. You can not really walk or ride bikes not to safe on roads and not much side walk. Island frequent, power outages.

Breakfast was good, and the customer service was excellent. The breakfast items were pretty much the same every morning 🌄...the price could have been a little less in cost. The resort has "excellent " customer service 👏 all the way around from Morning handmade omelets (Sherman To front desk/ concierge staff (Tiasha, Geraldine, Timothy , Lloydsan, In addition, Karen at the spa and GMgr Shelly Rincon all of them contributed to my birthday celebration 🎂 🎈 making every detail a surprise to me and "Excellent" customer service and a very memorable Vacation!

Stayed in July 2024

One rude female at checkout counter with short hair... I asked a question about transpo and her negative energy and attitude killed the goid vibes...

The amazing views

Stayed in June 2024

Room was large with lots of amenities and view of beach. Easy to get beach and pool chairs. Indigo Restaurant rated one of highest on island. Close to activities in Grace Bay.

Stayed in April 2024

Gym was too hot

Location and beach are ideal, room and service were great.

Stayed in March 2024

I loved everything.

loved the unit that was beach front and walk out. I wish the shower had more force and more water coming.

Stayed in December 2023

There is nothing to do after sunset. No entertainment at all so you will need to take a taxi to somewhere lively.

Beautiful beach and the rooms are great.

Stayed in December 2023

Most beautiful beaches, cleanliness

Stayed in November 2023

to many flies

great!

Stayed in October 2023

Beautifully constructed for those that want a less crowded resort!

Stayed in July 2023

1. We had to request someone to come clean our room everyday. They didn’t just come, which was strange and upsetting 2. The hotel is small. They only have the pool and beach and not many guests. They have one restaurant, which was very good. There wasn’t much to do. For the purpose of quiet and relaxation, this is your place. 3. EXPENSIVE!!! 11 dollars for a bottle of water. I can say although beautiful, it’s wayyy too expensive for what you’re getting. They also charge 10 dollars just for bringing you room service. Just unnecessary charges. If this was a 5 star hotel, I would get it, but it doesn’t feel that way. A key chain was 35 dollars. I feel there are probably other hotels you can go to, or a different island that offers a beautiful beach and many things to do.

Staff was incredibly nice and attentive. Beautiful beach!

Stayed in July 2023

Need to drive to get to restaurants , markets and shops

Exceptionally clean, friendly and helpful staff, Food was always good , in some cases great .

Stayed in March 2023

construction was ongoing during our entire time on the property, including sawing, hammering and painting

recently renovated rooms with wonderful amenities, huge pool, on the beach with great spa, nice gym and two great restaurants

Stayed in November 2022

The seafood buffet/extravanganza on Thursday night was not good, food was overcooked. In general, the cocktails, wine and beer were wildly overpriced (and we are from Toronto, known for it's overpriced alcohol at restos). The food was solid but not spectacular, again for the price I expected more. The big thing though was service, very little attention to detail. This was not five star service, it was average.

Excellent beach, probably the best beachfront in the area. Breakfast was really solid, with lots of options. Views from everywhere are great.

Stayed in December 2024

The start of our stay was very unpleasant. They did not have confirmation of our stay even though I had received confirmation. They did nothing to be accountable for their mistake. Made the first 24 hrs very unpleasant

The beach and beach club. Beautiful

Stayed in February 2024

It is WAY overpriced for what it is. We usually go to Grace Bay Club but figured we’d try something new. Never again. Going back to GCB. This is a 3.5-4 star resort, nowhere near a 5 star. It should cost half the price.

Rooms were big and clean. Had a great view of the ocean. The staff was very nice and helpful, especially the pool waiters.

Stayed in February 2024

Overall lacking on final touch and „going the extra mile“. We stayed in a one bed room suite which was nice after complaining as they initially put us in a suite on a ground floor looking at the backside of a toilet. We were on honeymoon, paid for every extra service and didn’t feel any attempts by the staff to make this stay a bit more special. You always feel you „disturb“ the staff, nothing in comparison to any 5 star hotel for the same price on the Maldives/ Seychelles or Mauritus as an example. Staff at the pool didn’t pay attention to guests, breakfast which was include with extra payments for Café late etc. so overall, just doesn’t fit if you pay 2500 usd per night.

Stayed in February 2023

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Stayed in July 2025

There are no comments available for this review

Stayed in February 2025