Reviews of The Palms Turks and Caicos 5 stars
16 Princess Drive, Grace Bay, 0000 Grace Bay, Turks & Caicos Islands
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Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was very good, including the omelet station and the waitresses and staff were very friendly and helpful.
Everything was exceptional
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewEverything was clean and not too busy
Our room was not an ocean view and it was a shared suite. This was not on the site and it was an issue with noise and privacy
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewThe beach - Grace Bay. There were always plenty of towels. The complimentary breakfast with omelet station. The beds and linens. The understated elegant environment. The restaurants. All the food was terrific! The concierge was very helpful in arranging excursions and keeping us up to date. The spa was lovely and well run. Turn down service. Housekeeping was excellent. The other discerning visitors!
They ran out of Diet Coke.
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewThe rooms were nice, we had a garden suite. The grounds were well maintained. Plenty of beach chairs and large pool
The property needs some updates, scheduled for renovation to begin the day we left
Reviewed: 3 July 2024 · Stayed in May 2024
Verified reviewEverything but the appliances
TVs are old and no Bluetooth speakers
Reviewed: 15 June 2024 · Stayed in June 2024
Verified reviewThe beach was beautiful, the service at the restaurants were wonderful. The Resort is Romantic and beautiful, really a lovely setting .
We reserved a one bedroom suite for my husbands birthday. We thought the suite was beautiful room 5306. Until we realized the hotel rented out the second bedroom of this suite, we heard yelling, doors slamming, talking, their TV, it was like they were in our suite! Three feet from our bedroom door was their door. What a huge disappointment! I chose this hotel for the romantic setting, that was ruined on our second day, we felt like our privacy was gone.. The hotel should be more up front about this to customers. We travel to Turks twice a year and wont take a one bedroom here again. So disappointed !!
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewEverything was 10/10
We loved everything
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewvery relaxing. No pressure. Staff was great. The male singer at dinner was wonderful.
After sunset you could not see the entertainer. You need to put a spot light on him.
Reviewed: 26 March 2024 · Stayed in February 2024
Verified reviewA beautiful setting. The beach, pool, landscaping and restaurants were great.
Everything was a bit pricey, but I realize that it’s an island and many things must be imported.
Reviewed: 22 March 2024 · Stayed in March 2024
Verified reviewGrounds were nice
Internet was super slow. Service was terrible
Reviewed: 2 March 2024 · Stayed in February 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewReviewed: 15 February 2024 · Stayed in February 2024
Verified reviewHusband loved the breakfast everyday
Reviewed: 25 January 2024 · Stayed in January 2024
Verified reviewThe breakfast had everything you needed for a buffet breakfast that was included in the booking. Loved the area that breakfast was served and the service was wonderful and friendly.
The pool needed to be cleaner. Not sure if you serve drinks on the beach and take orders at the pool, if so no one came over to take a drink order. That would be a bonus for a 5 star resort and the cost of the rooms.
Reviewed: 16 January 2024 · Stayed in December 2023
Verified reviewReviewed: 5 January 2024 · Stayed in December 2023
Verified reviewThe breakfast was good but got a little boring after five days but it was lovely
Reviewed: 29 November 2023 · Stayed in November 2023
Verified reviewReviewed: 27 November 2023 · Stayed in November 2023
Verified reviewReviewed: 13 November 2023 · Stayed in November 2023
Verified review