I have nothing negative to say .

Property is very well maintained !

Stayed in September 2025

Location is awesome! Beautiful and clean hotel. FD manager Brandy and Bendjina were very courteous and helpful. Staff very nice and attentive. Beach is magnificent!

Stayed in September 2025

Clean modern and good service staff very kind

Stayed in July 2025

Location was perfect.

Stayed in August 2025

We had the absolute pleasure of spending our honeymoon at The Ritz-Carlton, Turks & Caicos — and we were truly treated like royalty from the moment we arrived. Every interaction with every staff member was exceptional. The level of service was above and beyond in every way. We were warmly welcomed and checked in by Bendjina, who was so kind — and to our delight, we were upgraded to an oceanfront room! When we walked in, we found “Just Married” balloons, a bottle of champagne, and chocolate-covered strawberries waiting for us. It was such a special touch. The room was beautiful — spacious, luxurious, and spotless, with a stunning ocean view and a balcony with both chairs and a lounger. The bed was super comfy, and we appreciated the blackout curtains, espresso machine, daily bottled water, and thoughtful touches like robes, slippers, and nightly turndown service. The resort itself is immaculate and perfectly located in the heart of Grace Bay. We loved the pools and beach, where the staff was always ready to help us find a spot, set up towels, and bring food and drinks. The complimentary bikes were a fun bonus. While there were children on the property, the adults-only pool made it easy to relax. Every meal we had on-site was excellent. We enjoyed Casa Nonna, Coralli, Noori, and room service — all exceeded expectations. Special thanks to: Front Desk: Bendjina, Rose, Johnnys Valet: Jean, Davaine Beach/Pool: MJ (our guy!), Marley, Javin Coralli: Johanne, Caleb Casa Nonna: Jeff, Sandra Noori: Reni, Osaro, Dayeon And Johannes for his kindness and surprise gesture! We also did the Lady Grace Sunset Cruise with live saxophone — a must! Huge thanks to John, Q, D’Angelo, and Tyrek. We wish we could have stayed forever and will absolutely be back. Five stars all around.

Stayed in June 2025

Too expensive

I love the location and customer service.

Stayed in June 2025

Would like more options in the gift shop, as well as more restaurants.

All rooms are ocean view. Not crowded, beach is just a few steps outside. Water is amazing.

Stayed in June 2025

Rooms were higher than last year lol

Peace and privacy

Stayed in June 2025

Restaurant servers & food were amazing The bartenders were fabulous Everyone was warm& friendly

Stayed in April 2025

We stayed at the Ritz-Carlton in Turks and Caicos for our honeymoon and had an unforgettable experience. The resort was stunning, with top-notch amenities and exceptional service. The beach was a highlight—expansive, with soft sand and breathtaking shades of blue in the water. The hotel itself was beautiful, and the food was delicious throughout our stay. The staff went above and beyond to make us feel welcome, always friendly and attentive. A special touch was the honeymoon welcome in our room, complete with flowers and balloons, which made our arrival even more memorable. Overall, it was a perfect getaway that exceeded all expectations.

Stayed in April 2025

Lighting towels and function

Food on property was excellent staff caring articulate Bathrooms were unappealing shower did not turn off towels rough lighting awful

Stayed in February 2025

Beautiful- clean- excellent service. Highly recommend.

Stayed in January 2025

Is expensive, but that is not a surprise.

Location and amenities

Stayed in November 2024

A little pricey

Staff was awesome! Location is the bomb!

Stayed in November 2024

NA

Beautiful property Beautiful beach Lovely staff Spa was fantastic Food was delicious

Stayed in September 2024

10% service fee on all purchases.

Nearby main strip to walk to stores and restaurants.

Stayed in August 2024

Loved everything about this place will Deff be back to bring my parents

Stayed in September 2024

Beautiful location and food

Stayed in August 2024

The staff at the CLUB LEVEL AND The VALET Keviins was the best at club level and my housekeeper

Stayed in August 2024

Food was delicious, just very pricey.

Location is amazing! Close to shopping, dining, casino and water sports. The food here has been INCREDIBLE - especially the food on property. Also loved the Lady Grace water sports/dock being on property for convenient excursion access. Must try: truffle fries on the beach, tempura shrimp and Ritz Carlton roll at Noori, Popovers at BLT, overnight oats at Ritual Coffee. While the food is very overpriced, it is expected all over Turks & Caicos.

Stayed in August 2024

Carpets in hallways & room need cleaning or replacement

Staff very friendly

Stayed in July 2024

Absolutely nothing

Ernest made my stay quite enjoyable

Stayed in June 2024

Nothing, however, we would have liked a cafe perhaps where you could pick up iced drinks, pastries, snacks etc.,

The views are phenomenal - full glass balconies which allow unobstructed views of one of the most spectacular beaches in the world. Staff were friendly, attentive and professional. Property is well maintained and gardens are beautifully groomed. The beach staff are very helpful. Appreciated the cold water, SPF sunscreen and aloe vera stations scattered throughout the grounds for guest use. Complimentary coffee bar in the lobby every morning was a nice touch. Staff standouts- Catiana in reception, Erlie and Theresa at Coralli and Casa Nonna, MJ at the beach and Hyacinth in security leadership.

Stayed in April 2024

Plenty of choice, always fresh.

Stayed in December 2023