Reviews of Amy's Hotel 2 stars
Rue Zwola, Lomé, Togo
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Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe supervisor was nice
The room was extremely dirty. The food was bad and the cutlery they even brought along with it was dirty. My mom and I were offered no towels to bath. Our beds were dusty . The room was very unclean. No iron to get my clothes pressed. Zero value for money
Dear customer Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations. Cleanliness and quality service are priorities for us, and we regret that this was not reflected during your visit. We appreciate your feedback and will be addressing these concerns with our team to ensure improvements. If you'd like to discuss this further, please feel free to reach out we’d love the opportunity to make things right.
Dear customer Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations. Cleanliness and quality service are priorities for us, and we regret that this was not reflected … Show more
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewNothing
Breakfast
Reviewed: 4 September 2023 · Stayed in August 2023
Verified reviewThe staff availability. The food was good. They made an effort to meet my needs
Bathroom facilities.
Thank you for your feedback! We’re delighted to hear that you appreciated the staff's attentiveness and availability, as well as the quality of the food and our efforts to meet your needs. Your comment about the bathroom facilities is greatly appreciated, and we’re committed to taking the necessary steps to improve them. Your input helps us ensure a better experience for everyone, and we look forward to welcoming you again in the future!
Thank you for your feedback! We’re delighted to hear that you appreciated the staff's attentiveness and availability, as well as the quality of the food and our efforts to meet your needs. Your comment about the bathroom facilities is g… Show more