Reviews of Alfresco Phuket Hotel 3 stars
162/48-50, 162/58-59 Phung Muang Sai Kor Rd., Kathu, Phuket, 83150 Patong Beach, Thailand
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe beds are absolutely amazing. Staff are great. Very good location. Good and reliable lift. Very clean. I would stay here again
Thank you so much for your kind review! We’re absolutely delighted to hear that you enjoyed your stay — especially our comfortable beds, friendly staff, convenient location, reliable lift, and cleanliness. Your positive feedback means a lot to our team, and it’s wonderful to know that you would choose to stay with us again. We look forward to welcoming you back in the near future! Best Regards,.
Thank you so much for your kind review! We’re absolutely delighted to hear that you enjoyed your stay — especially our comfortable beds, friendly staff, convenient location, reliable lift, and cleanliness. Your positive feedback means a lo… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewStaff were great friendly and also helped me after coming back drunk and falling over and giving me first aid. The room is big and spacious and would recommend it.
Shower didnt get hot other than that great stay
Thank you so much for your kind review and for taking the time to share your experience with us. We're so glad to hear that our staff were able to assist you and provide first aid — your safety and comfort are very important to us. We’re also happy to know you enjoyed the spacious room and that you would recommend us — that means a lot! We sincerely apologize for the issue with the hot water in the shower. Please rest assured that we will look into it and make sure it’s resolved promptly,If you experience any issues with hot water during your stay, please don’t hesitate to contact our staff — we’re available 24 hours a day and always happy to help. 😊 We look forward to welcoming you back again soon. Thank you once again for staying with us
Thank you so much for your kind review and for taking the time to share your experience with us. We're so glad to hear that our staff were able to assist you and provide first aid — your safety and comfort are very important to us. We’r… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewnothing
the staff were moody , the room was cl
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. We sincerely apologize if any of our staff came across as unfriendly, and we are addressing this matter with our team to ensure it does not happen again. Additionally, we are concerned to hear your comment about the room condition and would appreciate more details so we can investigate further and make the necessary improvements. Your feedback is invaluable in helping us do better, and we hope to have the opportunity to welcome you back in the future for a much-improved stay.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. We sincerely apologize if any of our staff came across as unfriendly, and we are addressing this matter with… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewClean and spacious
Breakfast option.
Thank you so much for your kind review! 😊 We’re glad to hear that you enjoyed the cleanliness and spaciousness of our place, as well as the breakfast options. We hope to welcome you again soon!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReally nice staff and great hotel, daily house keeping, nice pool, room has everything you need, location was great aswell, just outside the town but still walkable and right above the 7/11
Our room was on the road side and was very noisy with the windows not doing much to block it out, wifi is also pretty average
Thank you very much for your kind review and for choosing to stay with us. We are pleased to hear that you appreciated our staff, facilities, and convenient location. Your positive comments regarding our daily housekeeping and the amenities provided in the room are truly appreciated. We are, however, sorry to learn that the noise from the roadside and the Wi-Fi quality did not meet your expectations. Please rest assured that your feedback has been noted, and we are working to improve these aspects to enhance the comfort and satisfaction of our future guests. It was our pleasure to host you, and we sincerely hope to have the opportunity to welcome you back in the near future.
Thank you very much for your kind review and for choosing to stay with us. We are pleased to hear that you appreciated our staff, facilities, and convenient location. Your positive comments regarding our daily housekeeping and the amenitie… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewPool and rooms are over the top receiption area is well disigned and breakfast area very inviting.I really could not make a list of the good things,it would be very long.I stayed in this hotel before and the only thing I can say they have improved it.
There is something I did not like but it is not relevant,because it has nothing to do with the hotel,I really want to point out the hotel is great and for the very cheap price which I paid is great value for money.
Thank you so much for your wonderful review and for staying with us again! We’re truly grateful for your kind words about our pool, rooms, reception, and breakfast area. It's especially rewarding to hear that you’ve noticed our improvements—this means a lot to us. We’re delighted that you found great value during your stay and appreciate your honest feedback. Looking forward to welcoming you back again soon!
Thank you so much for your wonderful review and for staying with us again! We’re truly grateful for your kind words about our pool, rooms, reception, and breakfast area. It's especially rewarding to hear that you’ve noticed our improvem… Show more
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGood
Good
Thank you very much for your kind review! We're glad to hear you had a good experience with us. We look forward to serving you again soon
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewRude staff, not ideal location
We’re very sorry to hear that your experience with our staff and location did not meet your expectations. Please accept our sincere apologies — this is not the impression we want our guests to leave with. Your feedback is important to us, and we’ll use it to improve our service going forward. Thank you for staying with us.
We’re very sorry to hear that your experience with our staff and location did not meet your expectations. Please accept our sincere apologies — this is not the impression we want our guests to leave with. Your feedback is important to us, a… Show more
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewI liked the view of the mountains, the breakfast was not bad, the rooms are comfortable, there is internet
There is a moldy smell in the rooms. The hotel reception always registers guests (if you don’t have a passport, they won’t let you go to the room – they photograph your passport and other documents). There is no privacy, so be cautious with this hotel if you value privacy. The hotel is located in the third zone, farther from the city center, so keep that in mind as well.
Thank you for taking the time to share your detailed feedback. We're glad to hear you enjoyed the mountain views, comfortable rooms, and decent breakfast. We’re truly sorry to hear about the moldy smell in the room — we appreciate you bringing this to our attention and will work with our housekeeping team to address it immediately. Regarding the registration process at the reception, we understand your concerns. Please note that checking and copying passports is a legal requirement in Thailand for all accommodations. We always handle guest information with care and in accordance with local laws and privacy standards. As for the location, while we may be a bit farther from the city center, many guests enjoy the peaceful surroundings and mountain scenery. Thank you again for your review — we value your comments and will use them to improve.
Thank you for taking the time to share your detailed feedback. We're glad to hear you enjoyed the mountain views, comfortable rooms, and decent breakfast. We’re truly sorry to hear about the moldy smell in the room — we appreciate you… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGood hotel. Value for money. Descent breakfast and swimming pool.
The Internet is so weak. Pillows need to be changed.
Dear guest, Thank you for your valuable feedback and for staying with us. We're glad to hear that you found our hotel good value for money and enjoyed the breakfast and swimming pool. We're sorry to hear about the weak internet and pillows — we truly appreciate you pointing these out. We will definitely look into improving both to ensure a better experience for our future guests. We hope to welcome you back again soon!
Dear guest, Thank you for your valuable feedback and for staying with us. We're glad to hear that you found our hotel good value for money and enjoyed the breakfast and swimming pool. We're sorry to hear about the weak internet an… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewNice hotel
I like everything there very comfortable 😘
Thank you so much for your lovely review! We're thrilled to hear you found everything comfortable and enjoyed your stay. Hope to welcome you back again soon! 😊
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewI love all they are very kind people ❤️
I have nothing to complain about, I was very comfortable and very satisfied.thank you to Alfresco hotel 🙏🍀
Thank you so much for your kind words! We're delighted to hear you felt comfortable and satisfied during your stay. Your appreciation means a lot to us and Alfresco Hotel’s team. We look forward to welcoming you back soon! ❤️
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewI liked how clean the place was and it didn't seem like a hostel at all it felt like a hotel. This was a lovely place and very comfortable. I extended my stay one day and they helped me do that with no hassle.
Nothing it was nice
Thank you for your wonderful review! We're so glad you found our place clean and comfortable, and that it felt more like a hotel than a hostel. We're happy we could assist with your extended stay smoothly. We look forward to welcoming you back anytime!
Thank you for your wonderful review! We're so glad you found our place clean and comfortable, and that it felt more like a hotel than a hostel. We're happy we could assist with your extended stay smoothly. We look forward to welcomi… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified review