Great location. Well trained fantastic staff.

Stayed in August 2025

We booked the 2 bedroom pool suite. We assumed the rooms were connected but they were not. This should have been clearly stated, we may have opted for other options e.g. pool villa, which looks far more spacious. There is no direct access to this suite without stairs. This should be clearly mentioned, in case someone with mobility issues decides to book. The closest the buggy can take you is to the staircase. When we asked the hotel to arrange for a local taxi for us, they arranged for a lovely car but it was not a local cab and it was triple the cost of a local cab. The hotel concierge should be able to arrange different options for the guests, especially since the hotel is quite far from many of Phuket's attractions. The gift shop is very overpriced. The hotel gift shop should stock some basic medication in case of emergency. Beach area needs major improvement.

Breakfast was good. Staff were fantastic, very friendly. Room was good and amenities were lovely, however it was pricey for what we got (and we didn't even go in peak season!) Public pool was lovely and staff around the pool area were very nice. The restaurants on site were excellent.

Stayed in July 2025

Every thing

Excellent

Stayed in July 2025

Just had one small incident in the spa but it was resolved so no issues

Lovely villa, very friendly staff, beautiful property, great food selection

Stayed in July 2025

N/A

The location was really good. The food was amazing! Service was excellent, really nice, polite kind staff.

Stayed in July 2025

Nothing

Everything

Stayed in June 2025

None

Very good experience! Big thanks to nehad

Stayed in May 2025

Fantastic place fantastic staff

Stayed in May 2025

Very friendly team. Big thanks for Mina and Nahed for their continues assistance

Stayed in April 2025

Like .. the greatest staff , and quality of food . Gym amazing Dislike ..Food is expensive compared to local restaurants.

Stayed in March 2025

Nothing !

Everything - position, view, cleanliness, attention to detail, amazing spa experiences and wonderful staff.

Stayed in March 2025

Location – no shops or restaurants besides the hotel ones, far from everything. Kids – a lot of them, public areas are more like a kindergarten with them running, screaming, going crazy and doing all the things kids usually do. Beach – very small, located on the shore of a shallow bay, which at low tide turns into a muddy puddle.

Welcoming staff, amazing breakfast, scenery, sunsets.

Stayed in January 2025

Size of the room, Old decorations, The villa pool is not clean, no view, so many bugs flys and lizards

I like the breakfast and the options they have, Gym and the facilities they have. Beach pool is amazing

Stayed in November 2024

Superb in every single way!

Stayed in October 2024

Nothing.

Everything! The staff were amazing, welcoming and very attentive to the tiniest of details! We loved our stay and we are definitely coming back again!

Stayed in October 2024

Price in restaurant Location from central

Clean. Magic. Good food. Good service

Stayed in October 2024

Absolutely nothing. Worth every penny.

The facilities are great but the staff is the cream of this place. They truly care about their guests and I would recommend this place to anyone.

Stayed in October 2024

Nothing

The perfect place for a truly relaxing and luxurious vacation. The spa is excellent, the food is great, the staff are outstanding, and the resort's facilities are incredible. A special thanks to the staff who made our stay unique and unforgettable. Nahed , Chompoo and Ball

Stayed in September 2024

You need a ask for club car to go to almost anywhere in the resort which was complementary anyways

Very wonderful resort close to the airport far away from any traffic and city noise, pool villa was amazing, staff were helpful and kind. Very useful amenities were provided for my infant like shampoos, bathtub, sterilizer and bottle heater. The GYM was amazing alongside yoga and other activities. House keeping were on top of their job, they came to the villa twice a day without asking which was nice. Kids friendly resort with many activities for kids and kids corner in the breakfast buffet.

Stayed in September 2024

There is no beach :)

I really loved the activities!

Stayed in September 2024

Sometimes, it’s a little hard to get the attention of beach staff during off peak hours. While our beach dinner was amazing, my husband wasn’t impressed with the table decoration as it was for my birthday.

Staff is attentive during peak hours eg breakfast. Our beach dinner was amazing and the lobster dish was spectacular. The traditional dance performance at the pool and the fire performance by the beach were unexpected and a nice surprise. The complimentary basic boxing by the beach is a must-try!

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

Everything was great, from the staff to the accommodation and cleanliness

Stayed in July 2024

Perhaps a bit far from the town but only an issue if that is your concern.

Great staff, great amenities, responsive to requests. Really good breakfast buffet, lovely resort.

Stayed in July 2024