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Reviews of Andaman Embrace Patong, Phuket 5 stars

2 Hadpatong Road, Patong Beach, , 83150 Patong Beach, Thailand

#250 of 439 hotels in Patong Beach

Guests' Choice

Review score

Based on 807 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.0

  • Value for money

    7.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 26 August 2025

    9.0
    Extraordinary and beautiful 😻
    • Leisure trip
    • Family with young children
    • Premier Balcony
    • Stayed 13 nights
    • Submitted via mobile

    This hotel is one of the best hotels I’ve ever been in my entire life,the beds are super comfortable,the employees are kind and welcoming,honestly I love it

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff And they take insurance

    Location Breakfast Clean

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    The overall stay was good but their policy to check in exactly at 2pm was exhausting, specially with kids who travelled
    • Leisure trip
    • Family with young children
    • Premier Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Non smoking rooms

    Their rooms were spacious with the best amenities in phuket

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Anaman embrace amazing!!
    • Leisure trip
    • Couple
    • Premier Balcony
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms in the swim out rooms could use a little freshen up.

    We stayed for 7 nights in a pool access room. Great room, excellent access to the pool, helpful and friendly staff, and amazing breakfast included in the price on booking.com. The resort is in great quiet location, but super close to the beach and walking distance to the madness of the busy areas and bangla road. Request a room away from the water fountain feature though, it’s very loud and kids love to play in it. But the staff were amazing and helped us move to a quieter room away from the fountain after our first night. We would definitely stay here again.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Great location and clean hotel, employees are not friendly also not very helpful, the room insurance was a surprise and
    • Leisure trip
    • Solo traveller
    • Elite Balcony Seaview
    • Stayed 4 nights
    • Submitted via mobile

    The receptionists wasted my time especially when i was checking out on my way to catch a flight, they were not friendly.

    Great location.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Excellent location and price
    • Leisure trip
    • Family with young children
    • Elite Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom not clean

    Location

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Overall the facilities are great, convenient and friendly staff
    • Leisure trip
    • Family with young children
    • Elite Balcony
    • Stayed 14 nights
    • Submitted via mobile

    The roof top was shut

    Good location

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Moderate comfort, decent value.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The front pool was old and rooms facing the front pool noisy.

    Back pool was nice, Rooms facing the back pool were quiet.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    7.0
    Great location and great pool . Lovely stay overall
    • Leisure trip
    • Group
    • Pool Access
    • Stayed 5 nights

    We had issues with fridge cord coming out and fridge turning off and one night we came back to a lot of bugs in the bed but a very helpful staff member did change our bedding for us and no further issues

    Pool access rooms are lovely set up with doors into main pool . The staff are friendly and helpful

    Stayed in June 2025

  • Reviewed: 19 June 2025

    7.0
    I had a comfortable and affordable stay in Phuket. I would definitely recommend it.
    • Leisure trip
    • People with friends
    • Two-Bedroom Embrace Suite
    • Stayed 4 nights
    • Submitted via mobile

    At the hotel, a deposit was required for almost everything. There were warning signs on items like umbrellas and in-room amenities, stating charges like 300 or 500 baht if taken. Even for the pool towel, they gave out a card, and if you lost it, you had to pay a fee. While this might be a common practice in Thailand and I don’t criticize it too harshly for that reason, I personally found it uncomfortable and a bit off-putting.

    The hotel was clean, comfortable, and reasonably priced. Although it’s subjective, I found the breakfast to be lacking in variety. However, the location was excellent—just a 10-minute walk to Bangla Street. I would definitely choose to stay here again if I return.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Basic breakfast

    Location, big rooms, great swimming pools

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    Great pina coladas, nice swim up bar in the rear pool. Nice carbonara room service!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    The single roll out beds for an extra person in the room were very hard. It also took a fair while for them to confirm that an extra bed for our room would be available and wanted us to wait til the day of arrival and in the hope one was available. Flying internationally and hoping for the best is not convenient.

    Breakfast could have been better but the staff were generally nice and the room service was timely

    Stayed in June 2025

  • Reviewed: 11 June 2025

    7.0
    Need more improvement for the staff to give a better guest experience
    • Leisure trip
    • Family with young children
    • Elite Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The cleaning was not good even the last Day we found cockroac in the room I informed the staff in the reception abut that she said we are sorry about that and it’s your last day maybe the cockroach want to say Goodbye bye to you !!!! Also the staff in the pool was very rude. The place is very nice but because the staff I don’t think I will go back again

    The location was good

    Stayed in June 2025

  • Reviewed: 6 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Embrace Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Excellent Location and Great Stay! The hotel is in a fantastic location, just a short walk from Patong Beach. Our room had a spacious balcony with an amazing view, which made the stay even more enjoyable. The breakfast was delicious with a good variety of options. Scooter parking was convenient and hassle-free, and we found it easy to book great tours just outside the hotel. Overall, a wonderful experience – highly recommended!

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    Overall good hotel
    • Leisure trip
    • Solo traveller
    • Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    Quite expensive and the hotel getting a little dated

    Pools were great, breakfast was good, location is good

    Stayed in April 2025

  • Reviewed: 18 May 2025

    9.0
    Had a great stay there the people who work there were absolutely amazing where the hotel situated is a great area. Thank
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The facilities absolutely amazing

    Stayed in May 2025

  • Reviewed: 17 May 2025

    7.0
    Aussie Shellharbour Travellers
    • Leisure trip
    • Family with young children
    • Elite Balcony
    • Stayed 10 nights
    • Submitted via mobile

    showers were not always hot

    location was great and the facilities was really good

    Stayed in May 2025

  • Reviewed: 10 May 2025

    8.0
    Staff were friendly
    • Leisure trip
    • Family with young children
    • Elite Balcony
    • Stayed 10 nights
    • Submitted via mobile

    Close to everything

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    The cost of extra bed is expensive

    Very clean

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    I like it
    • Leisure trip
    • Group
    • Pool Access
    • Stayed 7 nights

    I didn't like the fact that I had to pay for a lost key

    friendly staff

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The property was amazing nice and clean , the only downfall is that u only get 2 teabags an 2 coffee sachets an sugars a day and 2 creamers, we asked for more creamers and they weren’t very happy to give any extra, got a 5 star hotel that was not good value for your money

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    We enjoyed
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There is no balcony for room but we understand hotel giving a dryer. İtis possible to install a outside dryer where the window side.

    Very good breakfast. Many kind of choice possible.

    Stayed in March 2025

  • Reviewed: 1 May 2025

    9.0
    Would stay there again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Good sized rooms Great pool and swim up bar

    Stayed in May 2025

  • Reviewed: 30 April 2025

    9.0
    Perfect hideaway but close enough to the action.
    • Leisure trip
    • Couple
    • Premier Balcony
    • Stayed 6 nights

    Nothing to report here.

    Great location for a relaxing holiday.

    Stayed in April 2025

Showing 1 – 25

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