Reviews of Park 38 Hotel - SHA Plus 3 stars
38/3 Baan Suan Place Bangyai Road, Moo 5, Vichit District, 83000 Phuket Town, Thailand

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPool is lovely, security staff are very friendly & welcoming. Fabulous food choices across the road, eat like the locals. Roms are huge and room well equipped. Squirrels were fun to watch
A little out of the way, we thought it was closer to Old Phuket Town but with Grab and taxis only $20 Aussie dollars not a big deal
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewLocation was great. Shower had mould. Beds really hard. Staff were fantastic
Reviewed: 10 April 2025 · Stayed in January 2025
Verified reviewroom was clean and spacious with a lovely patio. clean washing machines, great price
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewSuper Service Safety Very Clean
Thank you so much
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewI've stayed at this hotel many times mostly because it's practically on the grounds of Phuket Hospital. 2 min walk . The rooms are very clean and very basic but serve the purpose just fine. There is a restaurant very close Foodies, who also delivers amazing food at American prices but delish. It's also very close to the big malls. Maybe 10 minutes. It's directly beside the Big C (think WalMart) and the biggest thing for me is that there is a Starbucks in the hospital lobby (don't judge)
There is a hollowness to the hotel which makes the sound of doors closing extremely annoying for light sleepers. If I stayed again, I'd def request a room on the top floor facing the back. There is an elevator.
Thank you so much
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewIt was good for the price. Staff were quite friendly and the room was large. Just what we needed
Room was full of mosquitos when we arrived. We killed 30+ within an hour. Also quite far from anything (took us an hour to get to Patong Beach in a taxi with traffic)
Thanks for your comments
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewNear the shopping mall and the pool was nice
I didn‘t felt safe there. In the night i locked the door and when i woke up it was open, i hat to put a glass behind the door to see if someone would come inside while i was sleeping. The bathroom was extremely dirty and the shower was completely full with mold everywhere. I had to buy Moskito spray bc they didn’t had any and the room was full of Moskitos
Thanks for your comments
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewThe location was a bit quieter which I liked and the local Thai restaurant which is in split level just up the road I can definitely recommend. Very clean hotel and accommodation great value for money.
Swimming pool was just right
Thanks for your comments
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 1 January 2025 · Stayed in November 2024
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 December 2024 · Stayed in November 2024
Verified reviewrooms were comfortable
not the best location, lots of cockerels to wake you up whether you want to or not. pool was not really attached to the hotel and only had a couple sun loungers.
Thanks for your comments
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in November 2024
Verified reviewReviewed: 9 December 2024 · Stayed in November 2024
Verified reviewNice comfy beds, large room. Lovely complex. Nice balcony!
Quite dated decor, shower could be upgraded for sure.
Thanks for your comments
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewThe property is beautiful and well kept. The rooms are spacious and comfortable. Close to Central Festival shopping mall and a few other restaurants. You will still need to take a taxi to move around.
Nothing.
Thanks for your comments
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified review