Reviews of Blue Lagoon Hotel 3 stars
903/1 moo 4 Phahoyothin Road, wiang, 57000 Chiang Rai, Thailand

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location for visiting the temples
The hotel is really outdated and the façade gives you a different impression of how the rooms actually are. Rooms were not very well maintained and the bathroom was merged with the shower, which made it a bit uncomfortable
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewStaff is great
Very old hotel. It has the smallest bathroom I have ever seen in a hotel. Pool was good. The only positive point.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewGreat place, very central, nice pool
All good
Dear Guest, Thank you for your assistance and for taking your time to review. We are grateful to know that you enjoyed your stay. We are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We are grateful to know that you enjoyed your stay. We are open for any comment and feedback for future improvement of our service. We sincerely hope to have the… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe best are the outdoor facilities, the location 5 minutes away from the night market and the young guys who help you with your luggage and whatever you need. Good breakfast!
The hotel is all facade, once you enter the door you notice that everything is older, darker. There is no elevator. And the cleanliness leaves much to be desired. The bathrooms are very old. There must be better hotels in Chiang Rai than this one!
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewI stayed only one night since I did the tour of the temples and my flight was leaving from Chiang Rai. The breakfast was really good and the staff super friendly. The rooms were a bit outdated but comfortable overall
The shower was literally on top of the toilet, no separation made it difficult not to slip/get my feet wet every time I used the bathroom
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGreat location and value for money
Dear Guest, Thank you for your assistance and for taking your time to review. We are grateful to know that you enjoyed your stay. We are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We are grateful to know that you enjoyed your stay. We are open for any comment and feedback for future improvement of our service. We sincerely hope to have the… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery nice and central location. Nearby is the night bazaar, which is not to miss at night for market stands and authentic food!
The room was nice despite lack of space/furniture for hanging/storing clothes. Toilet was basic but functional.
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewPool and breakfast
The room, bathroom, shower, location of room.
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGood location close to the night market
The bathroom is really small. When you take a shower, all the floor gets wet as there is nothing separating it from the rest
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewHotel is not equipped with an elevator
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewExcellent customer service and friendly staff. The breakfast buffet was professional and had high standards of food. More akin to a 5 start hotel buffet
We had to take twin beds on the ground floor as the available were on the first floor. They did not have a lift.
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe hotel is located near the bus station and the night market, also there are many restaurants around. The bathroom is quite small, but everything worked well. The swimming pool is nice, with towels etc. WiFi worked well, except for one day when it was not so good for some reason.
The hotel doesn't have an elevator, but the staff was always there to help with the bags. The view was some local house, but luckily one floor below my room
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewBreakfast. pool. locaion. Staff excellent
Dreadful cramped wetroom style bathroom. Too small for this type of bathroom. Nowhere to hang towels. Prefer washbasin in the bathroom. Only three clothes hangers
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewThe location is ideal. The staff is friendly, but not terribly efficient. The breakfast was adequate, but not great
The bathroom is terrible design The shower is right next to the toilet. The toilet is up against a wall. Really not a comfortable bathroom. The first night they put me in a bed with single beds although I booked a room with one big bed. The 2nd night the bed was two single beds pushed together.
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewlocation was perfect, very close to everything
the toilet was right next to the shower. so it did make it wet sometimes
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more
Reviewed: 11 May 2025 · Stayed in April 2025
Verified reviewThe breakfast area is great. Nice breakfast in a really nice little building. Staff were very attentive and made sure we had a fresh egg or pancake dish to go with the buffet. A lot of Thailand's hotels are a bit worn down these days but compared to others we stayed at, this one was great. It's not super modern but nice for the price and outside of the rooms the hotel has a lot of charm in its design and decoration. Most of the staff were lovely, friendly and greeted the moment they saw you. The bell boys were super friendly every time they saw a guest and would go round putting little lights on the tables outside if you got any food or snacks and didn't want to eat in your room. There were also 2 super cute cats that hung round by the pool. Chasing away any birds and lizards that might interrupt you chilling out. Staff let us wait in the lobby after check out until it was time to catch a bus. There were books there and we were very comfortable. Location is great, short walk from the bus station and lots of restaurants &. Cafes.
We only chose the property because it had a pool. Pool water was green 🤢! It's the only reason we gave such a low rating because if you advertise a pool, it should be usable. Not a single person braved it, while we were there, even though it was hot enough to need a cool down. Hopefully they clean it properly, soon and future guests will be much happier Ants are super common in Thailand. We usually find a scout or two in the rooms and are super careful not to leave any sticky cups or anything out. This was probably our worst experience so far though. There's a trail in the corner of the room next to the bed so it meant we'd occasionally get an ant in bed with us. Honestly it's not usually a problem, just unfortunate that they're near the bed. If you don't leave drinks cans or anything out, you should be fine but bare in mind that there's a lot more than usual here so you need to be mindful.
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the opportunity to welcome you again in the future. Best regards
Dear Guest, Thank you for your assistance and for taking your time to review. We sincerely apologize for the inconvenience. And we are open for any comment and feedback for future improvement of our service. We sincerely hope to have the o… Show more