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Reviews of Centara Q Resort Rayong 4 stars

215/3 Moo 3, Laem Mae Phim, Klaeng, Rayong, 21190 Mae Pim, Thailand

#23 of 45 hotels in Mae Pim

Guests' Choice

Review score

Based on 127 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.0

  • Facilities

    7.2

  • Staff

    8.7

  • Value for money

    6.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Ocean Facing
    • Stayed 1 night

    Quite a small hotel

    Staff

    Stayed in March 2025

  • Reviewed: 5 April 2025

    7.0
    Good for a night or two in the Mae Pim area
    • Leisure trip
    • Couple
    • Deluxe Ocean Facing
    • Stayed 1 night

    As I already said: I stayed before, so I new what to expect. The hotel is overprized for the state its in. Rooms were clearly used for many years and the air conditioning is old and loud - at least in the rooms I stayed in. The location requires a private vehicle because Mae Pim beach and restaurant area are not within walking distance. It´s embarassing to be charged for the hotel shuttle to get there or back. Still, I like to stay at this hotel for a night because I know about the negative aspects and the small beach, the hotel is connected to, is good for taking a walk in the morning or evening. Guests need to be fit to get to the beach or some of the rooms because there are many steps to climb or walk down.

    I stayed before, so I new what to expect. The hotel is in a quiet location - if there´s no party on the neaby small beach - and rooms are spacious. Staff is well trained and beds are comfortable.

    Stayed in April 2025

  • Reviewed: 10 March 2025

    8.0
    Great spot when it was new, I’m sure. Bit worn out nowadays.
    • Leisure trip
    • Couple
    • Deluxe Ocean Facing
    • Stayed 1 night
    • Submitted via mobile

    The room layout and design is from another era. Probably looked great on the drawings. Not terrible, just nothing where you need it.

    In a great spot. Everything works.

    Stayed in January 2025

  • Reviewed: 24 January 2025

    7.0
    A gem of a hotel that needs a bit of a polish.
    • Leisure trip
    • Family with young children
    • Superior Ocean Facing
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is quite dated and in need of some refurbishment, rooms are clean but things like furniture and bed linen have passed there sell by date. I think the beach restaurant that belongs to the hotel is a little overpriced, lovely setting but if it dropped the prices I’m sure more customers would stay in there rather than go next door where prices are lower.

    Location very close to a lovely beach, near to a nice beach bar/restaurant. Quiet location but easy access to nearby amenities. Room prices was pretty good. The staff are very efficient, polite and and friendly. Shuttle bus alternative if you don’t wish to navigate the steps down to the swimming pool or beach area.

    Stayed in January 2025

  • Reviewed: 31 December 2024

    8.0
    A nice beach holiday for a family of 4 with friends
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 5 nights

    Hotel is on a hill, so everything is connected with stairs. There's a shuttle to bring you up and down, but often we walked which is exhausting the first few times, afterwards good training. Facilities in the hotel are nice, but have few customers as other options are around, thus it sometimes feels lonely inside. The room itself were nice, but you could feel the age of the property.

    Location was great, mix of quiet area but also some amnesties nearby Rooms had two queen size beds, ideal for us traveling with 2 kids Staff was very friendly as always in Thailand

    Stayed in December 2024

  • Reviewed: 23 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Ocean Facing
    • Stayed 1 night

    a bit tired

    good for a couple of nights,

    Stayed in December 2024

  • Reviewed: 8 December 2024

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Twin Room with Sea View
    • Stayed 3 nights

    The Hotel really needs to do some homework with room maintenance! room 106. There's not much engaged us for long stay. the hotel location is very quiet (private area) it would be nice if restaurant do Dine in at nighttime. (There is only on the beach that have a small area which fully mosquito) Due visit 3 night there our breakfasts were average, I recommend this hotel need to be looking at food hygiene curry's, noodle stir fry, Ham have to ensure is hot, Supervisor must be on side. I have to informed them I have diarrhoea from their curry, the staff heard me, and she just said she sorry to hear that ...I has been watching them over 20 mins it seems there not thing to be done (there wasn't communication on their own management. what's shame!

    What we did like the size of our room it was big.

    Stayed in November 2024

  • Reviewed: 14 November 2024

    8.0
    A good place to stay near Mae Pim
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    The lower building on the hotel site and its sorrounding areas really needs to be renovated and he garden need to be taken care of. This then could be a four star hotel and deserve to charge higher room rates. For now it´s a good hotel which deserves more attention and investment from its owner. However, it might then be no hidden gem any more.

    There are already many reviews about this hotel and the state it is in. In my opinion there´s clearly work and renovation to be done but the hotel - the upper main building - is in a good an clean state, the rooms all face to the sea and the view is very nice. All Staff members are - as always in Centara hotels - very friendly and well trained on their jobs. Breakfast is very good. Our room was spacious and the bed(s) very very comfortable.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Ocean Facing
    • Stayed 2 nights
    • Submitted via mobile

    No English TV channels.

    It's an unusual, modern hotel in its design. If your room is on the top of the hill, it requires taking stairs to the lovely beach, which has a few beachside restaurants to choose from. There's also a shuttle bus to and from the beach--no stairs required. Professional staff who skillfully dealt with my initial discontent.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    7.0
    Small , good for passing through.
    • Leisure trip
    • Couple
    • Superior Ocean Facing
    • Stayed 1 night
    • Submitted via mobile

    Small and steep.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Ocean Facing
    • Stayed 3 nights
    • Submitted via mobile

    Old buildings require more maintenance.

    The staff are really pleasant and accommodating. The location is pretty good and private too.⁹

    Stayed in August 2024

  • Reviewed: 6 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Ocean Facing
    • Stayed 2 nights
    • Submitted via mobile

    to far for everything

    very quiet location, nice to relax.

    Stayed in July 2024

  • Reviewed: 3 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Ocean Facing
    • Stayed 1 night
    • Submitted via mobile

    With the price for 100+ USD per night, I expect to have the tissue paper provided inside the room. The pool looks pretty green and a bit dirty. I don't dare to swim.

    The location is good. The guest can walk directly to the beach. The food is good for dinner and breakfast.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    The staff was the reason I not complaint! They are so lovely and helpful
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing
    • Stayed 4 nights
    • Submitted via mobile

    It’s old… everything is falling apart

    The location

    Stayed in April 2024

  • Reviewed: 11 April 2024

    6.0
    Dissappointing compared to what we expected. So sad, as this hotel could be a real gem.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Everything is worn down compared to pictures. Sunbeds, chairs and tables outside are falling apart. Swimmingpool was unclear and had broken lamp with wires hanging out under water. The hotel seems understaffed and without management. Sporatic manning of pool/beachbar and beachtables with same dirty dishes for 24 hours. Dinner at beach restaurant is expencive and chaotic with lack of courses at 7pm.

    Location, breakfast buffet, view.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Family trip 5 rooms and everyone was happy with the hotel.
    • Leisure trip
    • Family with young children
    • Superior Ocean Facing
    • Stayed 2 nights
    • Submitted via mobile

    We found the sliding wall design between the bedroom and the bathrooms to be uncomfortable. But not a deal breaker.

    Wonderful views of the beach. Right on the beach so access is super easy

    Stayed in April 2024

  • Reviewed: 3 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Ocean Facing
    • Stayed 2 nights
    • Submitted via mobile

    Not value to money. Too expensive for the facility. Overall i have a great time there recharging myself.

    Staff

    Stayed in January 2024

  • Reviewed: 19 December 2023

    6.0
    Nice access to the beach and good view
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Old room. Very old furnitures, door, floor.

    Location is good. View is good. Breakfast was acceptable.

    Stayed in December 2023

  • Reviewed: 15 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The cleanness of the swimming pool is not that clean and we didn't feel like swimming there and also with other outdoor facilities that are quite old and worn-out

    The location and the service are impressive. The room is comfortable especially the bed

    Stayed in November 2023

  • Reviewed: 5 September 2023

    6.0
    Nice stay, but with some downsides
    • Leisure trip
    • Group
    • Superior Ocean Facing
    • Stayed 2 nights

    No cleaning of our Room, last night no water in our room - Toilet and Shower - not good at all To many stairs

    Shuttle Service ti the Beach was nice

    Stayed in September 2023

  • Reviewed: 24 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    The staff at the Qraft bar given bad service

    The hotel location, the staff at lobby is good

    Stayed in August 2023

  • Reviewed: 26 May 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Shower

    Location Beachfront

    Stayed in May 2023

  • Reviewed: 30 April 2023

    7.0
    for the short stay we had it was ok. we was not given information when arriving about how to get to the beach or to the
    • Leisure trip
    • Family with young children
    • Superior Ocean Facing
    • Stayed 2 nights
    • Submitted via mobile

    amount of stairs to beach waiting for a cart to take you there shady swimming pool 90% of the time staff at the beach took a very long time to get to you drinks took 25 minutes to get to us and food took 1.5 hours to get to us but was nice a member of the kitchen staff was stood at the (kitchen) door staring at me and winking at me whilst I was eating with my family wasnt told about transport to centre of mae phim until asked

    the restaurant at the beach sells lovely food. room was clean and lovely and open balcony a good size clean beach helpful staff once asked

    Stayed in April 2023

  • Reviewed: 10 April 2023

    6.0
    Never come back again, 6,600 bht a night for deluxe room at this location? I expected more.
    • Leisure trip
    • Family with young children
    • Superior Ocean Facing
    • Stayed 1 night

    Beach was so dirty, could not even walk on the sand, a lot of gabage, buffet on the beach was so disappointing, cocktails as well. Staffs at the beach were quite new still not firendly and lack of service-minded.

    Staff at reception were supurb, full of service-minded and willing to help.

    Stayed in March 2023

Showing 1 – 25

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