Reviews of Chanmel Riverside 3 stars
3/5 Srichan Road, Wat mai, 22000 Chanthaburi, Thailand
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood view from balcony although spoiled by hot aircon exhaust. Maid was friendly.
Delayed check-in ,no staff also didn't believe we prepaid.Room had broken toilet full of urine. Room smelled like mold and urine.Super tiny room, uncomfortable bed. No separate shower so bathroom always wet.Was in4th floor,no elevator.
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewOnly location
Staff scam us because on arrival they took sign on paper and fill form but didn’t tell anything about Do & Don’t so we paid for 1000 Bhat fine ate at room balcony, second no heater for shower every morning & night take very cold shower , too noisy , very small room , no lift because we stayed on 4th , they charge 1000 bhat extra because they said can’t eat in balcony , very poor service , one of staff every night having weed on second floor
Dear Guest Thank you for your feedback. However, we would like to clarify a few important points regarding your stay. Our hotel has a clear non-smoking policy and prohibition against bringing or consuming durian or mangosteen in rooms, which are well-communicated in multiple places: • In the guest contract you signed at check-in • On signage at the reception desk and inside every room Unfortunately, these rules were not followed during your stay. As a result, we had to carry out deep cleaning of the air conditioner, refrigerator, and eliminate the lingering odor, which also forced us to keep the room unavailable for two days. These actions directly affected our operations. Regarding the room size and the absence of an elevator, all such details are accurately listed on our Booking.com profile, so guests can make informed choices. We encourage all future guests to review the full listing before booking. As for the hot water issue, we kindly request that guests report any problem immediately during their stay—either in person or through the Booking.com messaging system—so we can promptly address it. Lastly, regarding your concern about other guests smoking: our designated smoking area is outdoors on the ground floor in the restaurant section. It is not located near the guest rooms, and we ensure it adheres to local hospitality regulations. We always strive to provide a pleasant stay for every guest. We regret any inconvenience you may have experienced, but we must also uphold our hotel policies to ensure fairness and comfort for all. Kind regards, Hotel Management Chanmel Riverside Hotel, Chanthaburi
Dear Guest Thank you for your feedback. However, we would like to clarify a few important points regarding your stay. Our hotel has a clear non-smoking policy and prohibition against bringing or consuming durian or mangosteen in rooms, w… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewLocation
Had to park in public parking lot away from hotel. Day we checked in the restaurant was closed. Nothing about parking and restaurant be closed on day of booking.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in March 2025
Verified reviewVery good breakfast with Sri Lankan foods 😋
Reviewed: 9 April 2025 · Stayed in March 2025
Verified reviewLocation and staff were friendly and good breakfast. Room clean.
Car park not at property and not secure. Need proper spot at parking location.
Reviewed: 6 April 2025 · Stayed in January 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewClose to centre. Easy to get about walking. Fantastic riverside setting literally on the bank next to bridge. Would return no problem. Extra comfy beds. Great breakfast.
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 February 2025 · Stayed in January 2025
Verified reviewRenovated
Reviewed: 22 February 2025 · Stayed in January 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewAmazing location on the riverside and just a walk to the church and old town, breakfast was spectacular. Well cooked and massive portions. We loved the family room and it was kept very clean. The staff were very lovely.
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Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewGood location close to gem market
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewSimple but enough for one night.
As mentioned in previous posts, remember to wear ear plugs. Every time that someone comes in, or even comes close to the entrance, we can hear the bell.
Reviewed: 4 February 2025 · Stayed in December 2024
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewChanmel Riverside in Chanthaburi was the best accommodation we experienced during our month-long backpacking trip through Thailand. From the moment we arrived, we were blown away by the quality of the facilities and the attention to detail. The workout space was spotless and well-equipped, making it easy to stay active even while traveling. After a good workout, we could relax in their beautifully designed dining area, where the food was simply incredible. Each dish was fresh, flavorful, and presented with care. The riverside setting added a serene charm to every meal, making the experience even more memorable. One of the highlights of staying here is the location—it’s within walking distance of the famous gem markets. Exploring the vibrant market scene was such a unique experience, and it was so convenient to return to the hotel to unwind after a day of shopping and sightseeing. The staff went above and beyond to ensure our stay was comfortable, and the overall atmosphere was a perfect blend of luxury and tranquility. If you’re looking for top-notch accommodations with amazing amenities in Chanthaburi, Chanmal Riverside is it. We’re already planning a return trip!
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewIt was wonderful experience. Very close to gem stone market. Staff are very helpful. Including tasty breakfast.
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Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewIt was wonderful experience. Very close to gem stone market. Staff are very helpful. Including tasty breakfast.
Nothing
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewHuge balcony, nice view. Very friendly staff. Good breakfast.
The bathroom, very small. Shower right above the toilet seat.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewI checked into this gorgeous historic hotel, which is over 40 years old, on Friday and stayed until Saturday, and it was an excellent experience. Located right in the centre of the gem market area, the hotel offers incredible convenience for work-related visits, yet it feels serene and removed from the hustle and bustle of the city center. The staff were friendly and attentive, upgrading me from a single room to a double room on the fourth floor to give me stunning river views. Although the rooms are slightly smaller, they are more spacious than most hotels I’ve stayed at in Japan or China, with a smart and convenient use of space. Climbing the stairs to the fourth floor was no trouble, as the staff handled everything efficiently. The Sri Lankan food served for breakfast and dinner was superb, and the buffet was exceptional for the price. Chef Banuka was very good at customizing our food to our liking and Nipuna was very helpful throughout our stay. With the renovated interiors, and unique charm, this hotel combines historical character with modern comfort, making it a perfect choice for travelers. We definitely recommend this place!!
Nothing.