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Reviews of De Hug Hotel & Residence 4 stars

196/4 Moo 16, Wieng, Mueng, 57000 Chiang Rai, Thailand

#81 of 144 hotels in Chiang Rai

Guests' Choice

Review score

Based on 99 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    7.8

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 1 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Grand Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    The room didn’t have a good natural light, so you need to use the light all the time.

    The room was clean and the staff were very friendly.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    8.0
    Family friendly
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great!

    The staff was very friendly and also the room is clean

    Stayed in May 2025

  • Reviewed: 24 March 2025

    9.0
    Lovely little hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Really nice hotel with spacious and comfy rooms. Only stayed for one night but it was a great stay!

    Stayed in March 2025

  • Reviewed: 8 March 2025

    8.0
    Great hotel 5 minutes from town.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    Nothing.

    The size of the room was great.

    Stayed in January 2025

  • Reviewed: 5 March 2025

    8.0
    Small out of the way hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Not much near this hotel. Not many lounge chairs by the pool. About 5 to 10 min ride to town. Nice staff.

    Stayed in December 2024

  • Reviewed: 31 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We couldn't get hot water in the bathroom sink. Plug let water out too. Shower slow to warm up, but great when it did. Breakfast ok, bit could be hotter. That said, would definitely stay here again if in Chiang Rai.

    Great value hotel. Staff very friendly and it was in a good location.

    Stayed in January 2025

  • Reviewed: 31 January 2025

    9.0
    Great value from a family friendly boutique hotel
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    The hotel location is a little far from the town centre, which is a short drive away. The immediate surrounding area seemed a bit quiet, which is not necessarily a negative.

    for the standard of the hotel it was very good value and we were very happy with our stay. Friendly service at front counter. The hotel is very clean Before I had checked in, staff communicated very efficiently to help me find a driver to tour the surrounding area of Chiang Rai. The breakfast was very good; decent selection, well prepared. Unfortunately, I did not get a chance to swim in the pool which looked very nice.

    Stayed in January 2025

  • Reviewed: 25 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Location wasn't completely central, but still easy to get taxis etc

    Staff were great. Room was clean, comfortable, and modern.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Large clean rooms. Pleasant staff.

    Stayed in December 2024

  • Reviewed: 3 January 2025

    7.0
    So so stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    On arrival one of the rooms provided empty water bottles, sloppy cleaning. The accommodation focus is on hugs- unfortunately it seems some of the staff are needing hugs, especially ladies at reception. The wifi is unstable, it will require password often which is very long, they need to sort this.

    Fairly good location if you have your own transportation. The property did not offer any tours or transportation to the main centre, although the clock tower is walkable. Rooms are spacious and comfortable.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Duplex Suite
    • Stayed 2 nights

    Have to self-collect toothbrushes from the reception counter

    The space of the loft is huge Very comfortable Great buffet breakfast Friendly Staff. e.g restaurant staff. peaceful rest and quiet surroundings.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    8.0
    Great, budget stay.
    • Leisure trip
    • Group
    • Grand Deluxe Twin
    • Stayed 1 night

    The insulation not so good, you could clearly hear people in the adjoining rooms.

    The staff were friendly and very helpful, the bedrooms were very large, we fitted a family of four without issues.

    Stayed in December 2024

  • Reviewed: 5 December 2024

    8.0
    On the right track
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was not nice plus we had issues with the hot water but it wasn't a big deal as the maintenance man (who seems to fix literally everything in the building!) came immediately to sort it. Our main issue was the about of motorbikes that were on the property and the noise it would make at all hours. I travel for work so I understand people are there for different reasons and like to gather in groups but they would be outside playing their music loud and making noise into the very early hours on both nights that we were there. My issue is its right beside reception but no one told them to keep the noise down in order to be considerate to other guests. I believe it was a Harley Davidson convention or something so its not a frequent occurrence but as a result, we didn't sleep well whilst we were there.

    The size of the room. It looked like it had recently been renovated however, it seems as if they either forgot or ran out of budget to do the bathroom. It was a bit grim in comparison.

    Stayed in November 2024

  • Reviewed: 29 September 2024

    9.0
    Holiday with family
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights

    You need a car or taxi to go to the city center, but of course we were aware of the distance.

    The location is good to visit Chiang Rai, not far from airport and bus station. The staff was very nice, they helped us with any our requests. The room was large with comfortable beds and a good bathroom. The breakfast was good with a lot of food variety, and it was well organized. The swimming pool was nice.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The staff were very friendly as they helped us with services that wasn't part of their job. The breakfast was superb. It was so delicious and a variety of dishes were available. Moreover, the rooms were specious and big. The hotel was also very clean and the facilities were excellent and adequate.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Have a Great Stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights

    Nearby nothing much to shop

    Room are spacious and clean

    Stayed in August 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Duplex Suite
    • Stayed 1 night

    Breakfast is not good and some cereals are not crispy.

    The room is comfortable and lovely. The pool is clean.

    Stayed in July 2024

  • Reviewed: 22 January 2024

    9.0
    Spent 3 nights here and really enjoyed our stay. Staff friendly abd helpful room exceptional and breakfast really good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was good

    Spacious room good location comfy bed and great breakfast

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Lovely hotel, good value.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    Fridge goes off when you leave the room…so you have to be careful leaving food in the fridge…and your ice always defrosts. Also, we booked a room to get a balcony…but it wasn’t worth the extra. The ‘balcony’ was just big enough to stand on, no furniture or room to sit, really only any use if you’re a smoker, I would think!

    This is a lovely hotel, just far enough outside the centre to be reasonably quiet, with minimal road noise. We booked a junior suite, and it was extremely spacious and comfortable, with a really comfy mattress (unusual for Thailand), very clean, good toiletries and fridge in room. Pool is nice but absolutely freezing! It was ( weather) plenty hot enough for us to brave it though. Staff are really helpful, giving you a map and advising you of things to do. Breakfast was good…selection of Thai and western food. Smart TV had Netflix. You can buy cold drinks and snacks from Reception. We would definitely go back.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Clean, helpful staff
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Far from everything

    It’s a good hotel. Staff very helpful

    Stayed in January 2024

  • Reviewed: 23 November 2023

    7.0
    Happy
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Loud noice when elevator door closing

    Warm welcome with service minded

    Stayed in November 2023

  • Reviewed: 11 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location not the best

    Facilities, room was large and good breakfast

    Stayed in November 2023

  • Reviewed: 7 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Grand Deluxe Triple
    • Stayed 2 nights
    • Submitted via mobile

    The bed got dust mite 😐

    Location and environment is good.

    Stayed in November 2023

  • Reviewed: 1 March 2023

    8.0
    Very good
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi no good

    Stayed in March 2023

Showing 1 – 25

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