Reviews of De Hug Hotel & Residence 4 stars
196/4 Moo 16, Wieng, Mueng, 57000 Chiang Rai, Thailand

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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe room was clean and the staff were very friendly.
The room didn’t have a good natural light, so you need to use the light all the time.
Thank you very much for staying with us. We appreciated to learn that you were satisfied on our staff performance, hotel cleanliness and our facilities. We keep investigate your suggestion about natural light which may because of cloudy and raining everyday in this green season of Chiangrai. We look forward to serve you again when you visit Chiangrai.
Thank you very much for staying with us. We appreciated to learn that you were satisfied on our staff performance, hotel cleanliness and our facilities. We keep investigate your suggestion about natural light which may because of cloudy and… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe staff was very friendly and also the room is clean
Everything was great!
Thank you very much for your kind review. We appreciated to lean that you were impressed in our staff performance, hotel and room cleanliness and hotel location. We look forward to serve you again when you visit Chiangrai next time.
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewThe room was small but comfortable, clean, with air conditioning, very good fresh breakfast and the staff was very friendly.we liked as we were far away from the busy center
I would have liked a bit more option for the breakfast, the road noise was bothering me especially @night as during the day we had activities.We had to take taxi for every location.
Thank you very much for your kind review. We all appreciate to learn that you were impressed in our hotel in almost aspects. We will take your suggestion to keep improve our service. Look forward to serve you again when you visit Chiangrai next time.
Thank you very much for your kind review. We all appreciate to learn that you were impressed in our hotel in almost aspects. We will take your suggestion to keep improve our service. Look forward to serve you again when you visit Chiangrai … Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReally nice hotel with spacious and comfy rooms. Only stayed for one night but it was a great stay!
Nothing
Thank you for your kind review. We appreciated to know that you had a great time staying with us and look forward to serve you again when you visit Chiangrai.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in January 2025
Verified reviewThe size of the room was great.
Nothing.
Thank you for your kind review. We appreciate to learn that you were happy with our staff performance , hotel and room cleanliness. We look forward to serve you again when you visit Chiangrai
Reviewed: 8 March 2025 · Stayed in January 2025
Verified reviewReviewed: 5 March 2025 · Stayed in December 2024
Verified reviewNot much near this hotel. Not many lounge chairs by the pool. About 5 to 10 min ride to town. Nice staff.
Thank you for staying with us and for your suggestion. Our hotel is located in Chiangrai city center and only 1-2 KM. to the heart of city center (Golden Clock Tower and Night Bazarr). Actually closed to our hotel with walkable only 2-3 mins are Oabcome Museum and Sunday Walking street. We appreciate to know that you were impressed in our staff friendliness.
Thank you for staying with us and for your suggestion. Our hotel is located in Chiangrai city center and only 1-2 KM. to the heart of city center (Golden Clock Tower and Night Bazarr). Actually closed to our hotel with walkable only 2-3 min… Show more
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in January 2025
Verified reviewIt had a hotel and a bar but they were average at best, with very expensive drink prices at the bar and average breakfast. The pool was very cold. Room was big with a nice bed.
Terrible shower, it kept falling off the wall and the location was quite far from town. The staff weren’t very helpful and although friendly they had very limited understanding of English even when we used a translator app.
Reviewed: 5 February 2025 · Stayed in January 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewGreat value hotel. Staff very friendly and it was in a good location.
We couldn't get hot water in the bathroom sink. Plug let water out too. Shower slow to warm up, but great when it did. Breakfast ok, bit could be hotter. That said, would definitely stay here again if in Chiang Rai.
Thank you very much for staying with us and your kind review. We are glad to learn that you were impressed in our hotel service, location and staff friendliness. Thank you for your suggestion we will survey and improve them to serve better service to our guests.
Thank you very much for staying with us and your kind review. We are glad to learn that you were impressed in our hotel service, location and staff friendliness. Thank you for your suggestion we will survey and improve them to serve better … Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewfor the standard of the hotel it was very good value and we were very happy with our stay. Friendly service at front counter. The hotel is very clean Before I had checked in, staff communicated very efficiently to help me find a driver to tour the surrounding area of Chiang Rai. The breakfast was very good; decent selection, well prepared. Unfortunately, I did not get a chance to swim in the pool which looked very nice.
The hotel location is a little far from the town centre, which is a short drive away. The immediate surrounding area seemed a bit quiet, which is not necessarily a negative.
Thank you very much for staying with us and your kind review. We are delighted to learn that you were impressed in our hotel cleanliness, staff friendliness and our breakfast buffet line. We are 1.5 KM. from the golden clock tower (the heart of city center). However, many tourist places are easy to reach by taxi or grab which our staff are promptly to find them for our guests. We wish to serve you again when you visit Chiangrai next time.
Thank you very much for staying with us and your kind review. We are delighted to learn that you were impressed in our hotel cleanliness, staff friendliness and our breakfast buffet line. We are 1.5 KM. from the golden clock tower (the hear… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewStaff were great. Room was clean, comfortable, and modern.
Location wasn't completely central, but still easy to get taxis etc
Thank you very much for staying with us and your kind review. We are delighted to learn that you were impressed in our room cleanliness, hotel style and staff performance. We are 1.5 KM. from the golden clock tower (the heart of city center). However, many tourist places are easy to reach by taxi or grab which our staff are promptly to find them for our guests. We wish to serve you again when you visit Chiangrai next time.
Thank you very much for staying with us and your kind review. We are delighted to learn that you were impressed in our room cleanliness, hotel style and staff performance. We are 1.5 KM. from the golden clock tower (the heart of city center… Show more